StockNews.AI

authID Announces Integration with ServiceNow to Deliver Secure, Frictionless Identity Verification & Authentication for Contact Centers

StockNews.AI • 3 hours

NOWMSFTADBE
High Materiality8/10

Information

New integration empowers organizations to protect accounts, reduce fraud, and enhance trust across S...

Original source

AI Summary

authID integrates with ServiceNow to enhance identity verification in contact centers. This integration secures 8,400+ contact centers, including 85% of Fortune 500 firms. New features will reduce fraud and improve user trust significantly. authID's technology boasts a 1-in-1-billion false positive rate. Investment in biometric identity could boost performance and market reach.

Sentiment Rationale

The integration enhances authID's market presence and revenue potential. Previous partnerships in tech sectors have resulted in increased stock prices.

Trading Thesis

Integrating with major platforms like ServiceNow will provide sustained growth. Historically, such partnerships have led to new customer acquisition and recurring revenue.

Market-Moving

  • authID integrates with ServiceNow to enhance identity verification in contact centers.
  • This integration secures 8,400+ contact centers, including 85% of Fortune 500 firms.
  • New features will reduce fraud and improve user trust significantly.

Key Facts

  • authID integrates with ServiceNow to enhance identity verification in contact centers.
  • This integration secures 8,400+ contact centers, including 85% of Fortune 500 firms.
  • New features will reduce fraud and improve user trust significantly.
  • authID's technology boasts a 1-in-1-billion false positive rate.
  • Investment in biometric identity could boost performance and market reach.

Companies Mentioned

  • NOW (NOW)
  • MSFT (MSFT)
  • ADBE (ADBE)

Corporate Developments

The strategic partnership positions authID as a leader in the biometric market. This is expected to attract investors seeking growth in identity security solutions.

authID Integrates with ServiceNow for Enhanced Identity Verification

Denver, CO, January 15, 2026 (GLOBE NEWSWIRE) — authID (Nasdaq: AUID), a frontrunner in biometric identity authentication, has announced a significant integration with ServiceNow. This partnership aims to securely verify identities within contact centers, thereby safeguarding accounts and reducing fraud risks for businesses globally. With this integration, authID is set to enhance security across over 8,400 ServiceNow-powered contact centers, which include 85% of Fortune 500 companies.

Enhancing Trust and Security in Contact Centers

The collaboration allows contact center associates to efficiently verify and authenticate caller identities, addressing a prevalent digital attack vector. As a recognized ServiceNow Build Partner, authID's integration promises a streamlined, frictionless user experience for both consumer and workforce identities. The integration is currently accessible in the ServiceNow Store.

Key Features of the authID and ServiceNow Integration

  • Proof™, Verified™, and PrivacyKey™: These solutions integrate seamlessly with ServiceNow via its UI Actions, making the ServiceNow platform more interactive and tailored to user activities.
  • Identity Verification Capabilities: Contact center agents can send SMS or email notifications to users for identity verification using authID's technologies, ensuring secure account updates.
  • Audit Trail Logging: authID documents identity verification details in the ServiceNow platform, providing a comprehensive audit trail that confirms lawful user access.

CEO's Insight on the Integration

“Digital identity verification at the contact center accelerates business transformation and ensures the highest degree of certainty that the agent is performing account updates on behalf of the trusted user,” said Rhon Daguro, CEO of authID. “Our integration with ServiceNow empowers its global customer base to protect user accounts while improving the user experience.”

The Role of the ServiceNow Partner Program

The ServiceNow Partner Program acknowledges companies like authID for their extensive expertise. As a Build partner, authID is dedicated to developing applications that leverage the ServiceNow AI Platform, contributing to enhanced functionalities and tailored customer experiences.

About authID Inc.

authID® (Nasdaq: AUID) is committed to ensuring that enterprises “Know Who's Behind the Device™” for each login and transaction. Their patented biometric identity platform provides quick and accurate user verification, restricting access to legitimate users only. With a remarkable 1-in-1 billion false positive rate, authID delivers the highest assurance level while prioritizing privacy and speed.

The IDX platform secures a distributed workforce comprising employees, contractors, and vendors. It also addresses authorization and accountability for AI agents, effectively preventing onboarding fraud, account takeovers, and other identity-related issues.

Contact Information

For more details, visit www.authID.ai or reach out to authID Investor Relations at investor-relations@authID.ai.

Related News