CareCloud Partners with Affinity Urgent Care, Expanding Market Reach with Wellsoft Acquisition
Somerset, N.J. — January 8, 2026 (GLOBE NEWSWIRE) — CareCloud, Inc. (Nasdaq: CCLD, CCLDO), a leader in healthcare technology and AI-powered solutions, has announced a strategic collaboration with Affinity Urgent Care, a prominent provider of urgent care services in the Houston–Galveston region of Texas. Through this partnership, Affinity has adopted CareCloud's award-winning emergency department information system (EDIS), Wellsoft, further expanding CareCloud's footprint into the urgent care market, which represents one of the fastest-growing segments in the U.S. outpatient care landscape.
Strategic Importance of the Collaboration
This agreement marks a significant milestone for CareCloud as it incorporates Wellsoft into its offerings. With an estimated 11,000 urgent care facilities in the U.S., this market presents a substantial opportunity for innovative technology solutions. Chad Bush, CEO of Affinity, emphasized the importance of selecting a platform that can adapt to the needs of their healthcare providers. “We needed a system that keeps pace with our clinics without forcing workflow compromises,” he stated.
CareCloud's Wellsoft system is expected to address critical challenges faced by urgent care clinics, such as productivity inefficiencies and patient satisfaction issues caused by subpar electronic health records (EHR) systems. Bush highlighted Wellsoft's clinical depth and usability, underscoring its alignment with Affinity's growth strategies.
Wellsoft's Comprehensive Capabilities
Acquired by CareCloud in August 2025 as part of its purchase of Medsphere, Wellsoft has been recognized as a category leader in emergency medicine, thanks to its robust functionality tailored for the urgent care environment. Stephen Snyder, CEO of CareCloud, emphasized that Wellsoft is "engineered for delivering ER-level care with retail-style convenience." This collaboration is positioned as an initial step toward a broader national opportunity, targeting the evolving model of outpatient care.
Urgent care facilities now often operate under similar demands as emergency departments, requiring high-quality clinical workflows while addressing patient volume and complexity. Wellsoft enables urgent care centers to maintain rapid patient flow and enhanced documentation standards.
Features Designed for Urgent Care Success
Wellsoft provides critical advantages for urgent care operators, including:
- Emergency-grade clinical modeling: Facilitating quick triage and high-acuity documentation, the system supports a wide range of patient needs, from basic illnesses to complex emergencies.
- Optimized throughput and staffing efficiency: Tools that minimize bottlenecks in various operational stages enable clinicians to become proficient quickly, even in high-turnover environments.
- Integrated diagnostics and services: A unified platform for managing laboratory orders, radiology, and patient testing means less time wasted switching between systems.
- Award-winning software: Wellsoft has consistently earned accolades from KLAS as a top performer in emergency department EHR rankings.
Transforming Urgent Care Operations with Wellsoft
The integration of Wellsoft with CareCloud's comprehensive suite of solutions, including revenue cycle management (RCM) and practice management (PM), positions urgent care providers to enhance their financial and clinical performance. Chris Langehaug, SVP of Sales and Growth at CareCloud, pointed out that urgent care operators need more than just a charting tool—they require a cohesive system that connects clinical care to profitability.
Operational changes driven by Wellsoft can facilitate the scaling of urgent care locations and services without compromising on quality or revenue. CareCloud welcomes urgent care operators to explore how Wellsoft can transform their clinical workflows by scheduling personalized demonstrations.
About CareCloud
CareCloud is at the forefront of innovation in the healthcare sector, providing solutions that enhance financial performance, streamline operations, and enrich patient experiences. Over 40,000 providers rely on CareCloud to improve care delivery while minimizing administrative burdens and operational costs. For more information about CareCloud's products and services, including electronic health records, business intelligence, and patient experience management, visit carecloud.com.
Contact Information
For further inquiries, interested parties can follow CareCloud on LinkedIn, X, and Facebook, or visit their investor relations website at ir.carecloud.com.