1. ibex awarded Asia's Most Influential Companies 2025 for leadership. 2. Recognition enhances ibex's reputation in the BPO and AI sectors. 3. Company operates 10 service centers in the Philippines. 4. ibex focuses on employee experience and customer engagement. 5. Expansion opportunities in the Philippines indicate growth potential.
FAQ
Why Bullish?
Receiving the award enhances ibex's brand and could increase future contracts. Historical correlation shows that positive recognitions typically boost stock performance in the tech and BPO industries.
How important is it?
The award recognizes maximum influence and may drive stock price due to enhanced credibility. Sustained marketing and business ties from such awards can stabilize or improve market position.
Why Long Term?
Awards lead to sustained brand recognition, fostering long-term growth in customer acquisition and retention. Historical examples indicate that companies recognized for innovation maintain growth trajectories.
ibex Philippines Honored at The ACES Awards 2025
In a significant recognition of its impact and innovation, ibex (NASDAQ: IBEX), a prominent global provider of business process outsourcing (BPO) and AI-driven customer engagement solutions, has been awarded the title of Asia's Most Influential Company at the 2025 Asia Corporate Excellence & Sustainability (ACES) Awards. This prestigious accolade was presented on November 27, 2025, during a gala event held in Bali, Indonesia, which showcased leading champions of sustainability across Asia.
Recognition Reflects Team Dedication and Innovation
“Being recognized as one of Asia’s Most Influential Companies at The 2025 ACES Awards is a tremendous honor for ibex,” stated Potski Alvarez, President of ibex Philippines. He emphasized that the award is a testament to the passion and commitment of their teams both in the Philippines and globally. “We are proud to contribute to the Philippines’ growth as a global hub for business excellence and are deeply committed to delivering exceptional customer experience solutions and services,” he added.
About the ACES Awards
The ACES Awards has become one of Asia's most coveted recognitions for leadership and sustainability, known for its thorough, research-driven evaluation. The Asia’s Most Influential Companies Awards honor resilient and forward-thinking organizations that significantly influence people, resources, and global interactions. Companies are selected based on criteria including:
- Revenue strength
- Profitability
- Total employees
- Innovativeness
- Brand influence
- Adherence to corporate sustainability principles
ibex's Presence in the Philippines
ibex operates ten customer experience (CX) service centers across the Philippines, located in key areas including Quezon City, Mandaluyong, Pasig, Paranaque, Muntinlupa, Davao City, and Tagbilaran. Recently, the company celebrated the grand opening of its second site in Davao at Felcris Centrale, expanding its footprint and continuing its search for new growth opportunities within the country.
Employee-Centric Culture
The culture at ibex is highlighted by its commitment to employee engagement and support, featuring numerous activities and events throughout the year. These include annual VIP gatherings, the ibex Idol global talent competition, the ibex Sirens beauty pageant supporting LGBTQIA+ employees, Customer Service Week, and ongoing health and wellness programs for staff. “At ibex, delivering amazing CX starts with our diverse and inclusive culture,” Alvarez noted, reinforcing the link between employee satisfaction and customer experience excellence.
About ibex
ibex specializes in innovative business process outsourcing (BPO), digital marketing, and customer engagement solutions designed to help businesses acquire, engage, and retain customers effectively. With approximately 30 operation facilities worldwide, ibex utilizes next-generation technology to enhance customer experiences for major players across various sectors, including retail, e-commerce, healthcare, fintech, utilities, and logistics. The company employs over 36,000 employees globally and manages nearly 170 million customer interactions each year, leveraging the AI-powered ibex Wave iX solutions suite to differentiate its customer experience.
Connect with ibex
For more information, visit the official website at ibex.co and connect with us on LinkedIn.
Media Contact
For media inquiries, please contact:
Dan Burris
Email: Daniel.Burris@ibex.co