Missouri American Water Welcomes the New Year with Money-Saving Tips

Missouri American Water, a subsidiary of American Water (NYSE: AWK), kicks off the new year by sharing valuable strategies for customers to save money, conserve water, and efficiently manage their time. The company emphasizes practical approaches that range from kitchen habits to outdoor water usage, ensuring that residents remain informed about their water and wastewater services throughout the year.

The Importance of Water Conservation

Jody Carlson, Vice President of Operations at Missouri American Water, states, "The new year is the perfect time to start new habits like saving water around the home." This initiative is critical not only for the preservation of resources for future generations but also to help customers reduce their monthly bills. In 2025, Missouri American Water invested over $450 million to enhance system upgrades, focusing on minimizing leaks and boosting infrastructure efficiency and resilience.

Household Tips for Saving Water

Customers can lower their water bills significantly by implementing the following household practices:

• Run the dishwasher and clothes washer only when full or upgrade to water- and energy-efficient appliances.
• Install low-flow showerheads and faucet aerators.
• Regularly check for leaks and repair them promptly.

Protecting Your Pipes

To ensure the longevity of plumbing systems, especially during colder months, consider these protective measures:

• Insulate pipes in unheated areas to prevent freezing.
• Open cabinet doors to allow warm air to circulate around pipes.
• When temperatures drop, let a small trickle of water flow to avoid freezing; capture drips for reuse.
• After thawing, have a plumber inspect water lines for potential leaks.

Outdoor Water Conservation Tips

As outdoor watering seasons approach, Missouri American Water encourages the following conservation practices:

• Water gardens and lawns only when necessary, turning off sprinklers during and after rainfall.
• Utilize drip irrigation systems or water in the cooler hours of morning or evening to reduce evaporation.
• Regularly inspect and repair irrigation systems to prevent leaks and disconnect hoses when not in use.

Streamlining Billing and Information Access

To save time, customers can enroll in Auto Pay and opt for paperless billing through their MyWater account. Key benefits include:

• Auto Pay: Ensures timely, automatic bill payments.
• Paperless Billing: Eliminates physical clutter and delivers bills via email.

Stay Informed with MyWater Services

Missouri American Water provides customers with an interactive Customer Advisory Map within their MyWater account, allowing them to:

• Check for local alerts and updates about service interruptions.
• Update their contact information and notification preferences.
• Receive immediate alerts via text, email, or phone call during water emergencies.

Non-account holders can still access vital information by visiting missouriamwater.com to view alerts or report emergencies.

About American Water and Missouri American Water

American Water (NYSE: AWK), founded in 1886, stands as the largest regulated water and wastewater utility in the United States, serving over 14 million people across 14 states and 18 military installations. Missouri American Water, the state's largest regulated water utility, provides high-quality services to approximately 1.6 million residents. For more information, visit amwater.com or follow them on social media platforms.