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Piedmont Natural Gas shares tips to help lower energy costs before upcoming cold weather

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Energy-saving tips, payment programs can help customers manage seasonal billsB-roll: Energy efficiency tips for natural gasCHARLOTTE, N.C., Jan. 16, 2026 /PRNewswire/ -- As temperatures drop across the Southeast this

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AI Summary

Piedmont Natural Gas, a Duke Energy subsidiary, provides tips and resources to help customers manage rising heating bills. As temperatures drop, these initiatives could enhance customer loyalty and improve financial stability for Duke Energy's operations in the Southeast.

Sentiment Rationale

Customer engagement strategies typically strengthen brand loyalty and revenue stability. Historical patterns show improved sentiments and increased revenues during colder months.

Trading Thesis

DUK's potential for growth remains strong as seasonal energy demand increases.

Market-Moving

  • Increased demand for heating could boost revenues in Northeast markets.
  • Assistance programs could stabilize customer relations amid rising energy costs.
  • Seasonal tips may improve customer engagement and usage levels.
  • Piedmont's customer-focused initiatives may enhance brand loyalty.

Key Facts

  • Piedmont Natural Gas shares energy-saving tips amid rising heating demands.
  • The company promotes tools for customers to manage energy costs effectively.
  • Programs aim to assist low-income households with energy affordability.
  • Affected areas include North Carolina, South Carolina, and Tennessee.
  • Overall consumer engagement may benefit DUK's subsidiary financially.

Companies Mentioned

  • Duke Energy (DUK): DUK could see positive impacts from increased customer loyalty and engagement.
  • Piedmont Natural Gas (DUK (subsidiary)): Improved customer engagement may result in higher revenue during winter months.

Corporate Developments

This falls under 'Corporate Developments' as it highlights customer-focused initiatives from Piedmont Natural Gas aimed at managing energy affordability and efficiency, which is integral for maintaining public relations and financial stability in challenging economic times.

CHARLOTTE, N.C., Jan. 16, 2026 /PRNewswire/ -- As temperatures drop across the Southeast this weekend and into next week, causing heating systems to work harder and use more energy, Piedmont Natural Gas offers tips, resources and assistance programs to help customers stay comfortable while managing seasonal energy bills.

Tips to save energy and money without compromising comfort

  • Set your thermostat to the lowest comfortable setting to help save. Installing a smart or programmable thermostat will reduce energy use while you are asleep or away.
  • Take advantage of sunny days. Leave drapes or blinds open during sunny winter days to allow the sun to warm the house. Close drapes and blinds at night to help insulate your home, as windows can allow heat to escape.
  • Change air filters regularly. A dirty air filter makes a heating system work harder, which uses more energy.
  • Manage your water heating temperature. Set your water heater temperature to 120 degrees Fahrenheit or consider installing an on-demand or tankless water heater that only heats water when you need it.
  • Seal your home. One of the quickest energy-saving tasks you can do is caulk, seal and weatherstrip all seams, cracks and openings to the outside. This can save 10% to 20% on your heating and cooling bills.
  • Set your ceiling fans to operate clockwise. Running your fans in a clockwise direction helps push warm air down.
  • B-roll of energy efficiency measures is available here.

Stay informed about your natural gas use

Piedmont offers several tools that can help customers identify ways to save energy and money:

  • Gas usage history: Customers can create or sign in to their online account to view their usage history by month to help them recognize usage trends and savings opportunities.
  • Energy Advisor: Customers can learn how energy efficient their home is and spot areas to improve, based on their home's personalized data.
  • Water heater, cooking, and clothes dryer calculators: Customers can estimate the annual costs of their water heating, cooking and clothes drying energy use.
  • A video explaining the factors that contribute to customers' natural gas bills is available on Piedmont's website.

Level out monthly bills with the Equal Payment Plan (EPP) program

Piedmont's free EPP program helps customers manage their budgets by leveling out a customer's natural gas bills, allowing them to pay a predictable, equal monthly amount to help avoid billing surprises. Piedmont determines this payment by adding up a customer's annual natural gas usage and then dividing it into the same payment amount each month. Learn more about the EPP program here.

Financial assistance for customers

Share the Warmth provides funds to local agencies to assist families with their utility bills, no matter the source of energy they use. Contact information for approved assistance agencies across Piedmont's service area is available at piedmontng.com/ShareTheWarmth.

The Low Income Home Energy Assistance Program (LIHEAP) provides assistance to pay for natural gas, electric and other energy sources customers use in their homes.

Piedmont says anyone in need can apply for this and other newly available programs to see if they qualify. For more information, go to piedmontng.com/AssistancePrograms. For detailed federal and state-specific information, go to piedmontng.com/WinterBills and click on your state.

Piedmont Natural Gas

Piedmont Natural Gas, a subsidiary of Duke Energy (NYSE: DUK), distributes natural gas to more than 1.2 million residential, commercial, industrial and power generation customers in North Carolina, South Carolina and Tennessee. More information: piedmontng.com. Follow Piedmont Natural Gas: X, Facebook.

Media contact: Jason Wheatley

Media line: 877.348.3612

jason.wheatley@duke-energy.com

X: @PNG_JasonW

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SOURCE Piedmont Natural Gas

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