<p xmlns="http://www.w3.org/1999/xhtml"><span xmlns="http://www.w3.org/1999/xhtml" class="legendSpan...

<p xmlns="http://www.w3.org/1999/xhtml"><span xmlns="http://www.w3.org/1999/xhtml" class="legendSpanClass">NEWARK, N.J.</span>, <span xmlns="http://www.w3.org/1999/xhtml" class="legendSpanClass">July 27, 2026</span> /PRNewswire/ -- Public Service Electric and Gas Company (PSE&amp;G), New Jersey&#39;s largest utility, today announced that independent AI-enabled market research and advisory firm Escalent has named PSE&amp;G a 2026 Most Trusted Utility Brand among residential customers for the third consecutive year. Escalent has also named our company a 2026 Most Trusted Business Partner among business customers. These honors highlight how we work to support the people and communities we serve, and how our business strategy and operations guide that care.</p>
    <div xmlns="http://www.w3.org/1999/xhtml" class="PRN_ImbeddedAssetReference" id="DivAssetPlaceHolder1">
                <p xmlns="http://www.w3.org/1999/xhtml">
                    <img xmlns="http://www.w3.org/1999/xhtml" src="https://mmx.prnewswire.com/media/MS688355/PSEG-Logo.jpg?id=OA2795399" title="PSE&amp;G logo" alt="PSE&amp;G logo"></img>
                </p>
    </div>
<p xmlns="http://www.w3.org/1999/xhtml"> &#34;We are very grateful for the trust our customers place in us and for Escalent&#39;s recognition,&#34; said Dave Johnson, PSE&amp;G Senior Vice President and Chief Customer Experience Officer. &#34;We work hard to be a trusted energy advisor for our 2.4 million electric and 1.9 million gas customers by providing safe, reliable energy, strong customer service and ways to save energy and manage costs. As customer expectations evolve, we will continue to improve to meet their needs and maintain their trust.&#34;</p><p xmlns="http://www.w3.org/1999/xhtml">Escalent&#39;s findings indicate that trusted utilities earn customer confidence by consistently demonstrating dependability and responsiveness. The findings were reported in the 2026 Cogent Syndicated Utility Trusted Brand &amp; Customer Engagement&#x2122; <a xmlns="http://www.w3.org/1999/xhtml" href="https://landing.escalent.co/utility-trusted-brand-and-customer-engagement-residential" target="_blank" rel="nofollow">residential</a> and <a xmlns="http://www.w3.org/1999/xhtml" href="https://landing.escalent.co/utility-trusted-brand-and-customer-engagement-business" target="_blank" rel="nofollow">business</a> studies.  </p><p xmlns="http://www.w3.org/1999/xhtml">At PSE&amp;G, we pride ourselves on how we operate both on blue sky days and during increasingly frequent and severe weather events. We communicate with customers before, during and after a storm by text, email<u xmlns="http://www.w3.org/1999/xhtml">,</u> mobile app, social media and via our website. These communications provide important information on how to be prepared and stay informed during severe weather, as well as critical status updates throughout the event. Our record of performance underscores PSE&amp;G&#39;s focus on reliability, safety and being ready to be there for New Jersey&#39;s homes and businesses.</p><p xmlns="http://www.w3.org/1999/xhtml">PSE&amp;G continues to invest in its systems and workforce so that customers continue to receive the high level of service they expect.</p><p xmlns="http://www.w3.org/1999/xhtml"><b xmlns="http://www.w3.org/1999/xhtml">About PSE&amp;G</b> </p><p xmlns="http://www.w3.org/1999/xhtml">Public Service Electric &amp; Gas Co. is New Jersey&#39;s oldest and largest gas and electric delivery public utility, as well as one of the nation&#39;s largest utilities. PSE&amp;G has won the ReliabilityOne&#xAE; Award for superior electric system reliability in the Mid-Atlantic region for 24 consecutive years. In 2025, for the fourth consecutive year, J.D. Power named PSE&amp;G number one in customer satisfaction for residential electric service in the East among large utilities. PSE&amp;G is a subsidiary of Public Service Enterprise Group Inc., (PSEG) (NYSE:<a class="ticker" href="https://www.benzinga.com/quote/PEG">PEG</a>), a predominantly regulated infrastructure company named to the Dow Jones Best in Class Index for North America for 18 consecutive years (<a xmlns="http://www.w3.org/1999/xhtml" href="https://nj.pseg.com/" target="_blank" rel="nofollow">www.pseg.com</a>).</p><p xmlns="http://www.w3.org/1999/xhtml"><i xmlns="http://www.w3.org/1999/xhtml"><b xmlns="http://www.w3.org/1999/xhtml">CONTACTS:</b></i><br xmlns="http://www.w3.org/1999/xhtml"></br><i xmlns="http://www.w3.org/1999/xhtml"><b xmlns="http://www.w3.org/1999/xhtml">Media Relations</b></i><br xmlns="http://www.w3.org/1999/xhtml"></br><a xmlns="http://www.w3.org/1999/xhtml" href="mailto:DL-ENT-pseg.communications@pseg.com" target="_blank" rel="nofollow">DL-ENT-pseg.communications@pseg.com</a>  </p>



<p xmlns="http://www.w3.org/1999/xhtml" id="PURL"><img xmlns="http://www.w3.org/1999/xhtml" title="Cision" width="12" height="12" alt="Cision" src="https://edge.prnewswire.com/c/img/favicon.png?sn=NY12661&amp;sd=2026-07-27"></img> View original content to download multimedia:<a xmlns="http://www.w3.org/1999/xhtml" id="PRNURL" rel="nofollow" href="https://www.prnewswire.com/news-releases/pseg-earns-recognition-as-one-of-the-nations-most-trusted-utility-brands-and-most-trusted-business-partners-by-escalent-302835343.html" target="_blank">https://www.prnewswire.com/news-releases/pseg-earns-recognition-as-one-of-the-nations-most-trusted-utility-brands-and-most-trusted-business-partners-by-escalent-302835343.html</a></p><p xmlns="http://www.w3.org/1999/xhtml">SOURCE PSE&amp;G</p>

PSE&G Earns Recognition as one of the Nation's Most Trusted Utility Brands and Most Trusted Business Partners by Escalent

PSE&G recognized as top trusted utility brand; potential PEG valuation support

<section class="insight" data-version="1">
  <section data-block="information">
    <h3>Information</h3>
    <p>&lt;p xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;&lt;span xmlns=&quot;http://www.w3.org/1999/xhtml&quot; class=&quot;legendSpan...</p>
  </section>

  <section data-block="ai-summary-paragraph">
    <h3>AI Summary</h3>
    <p>Public Service Electric &amp; Gas (PSE&amp;G) was named 2026 Most Trusted Utility Brand and Most Trusted Business Partner by Escalent for the third year, underscoring reliability and customer service. The accolade may bolster investor confidence in PSEG’s regulated cash flows and brand moat, potentially supporting a steadier PEG multiple amid ongoing utility-rate dynamics.</p>
  </section>

  <section data-block="ai-summary-bullets">
    <h3>Key Points</h3>
    <ul><li>PSE&amp;G named 2026 Most Trusted Utility Brand by Escalent; third consecutive year.</li><li>Also named 2026 Most Trusted Business Partner for business customers.</li><li>PSE&amp;G serves 2.4 million electric and 1.9 million gas customers.</li><li>Company emphasizes reliability and proactive storm communications.</li></ul>
  </section>

  <section data-block="companies-mentioned">
    <h3>Companies Mentioned</h3>
    <ul><li><strong>Public Service Electric &amp; Gas Co. (PSE&amp;G) (N/A)</strong>: Named 2026 Most Trusted Utility Brand and Most Trusted Business Partner by Escalent; signals strong customer trust and service quality.</li><li><strong>Public Service Enterprise Group Inc. (PEG)</strong>: Parent company; accolades may bolster PEG valuation through trusted brand and stable regulated cash flows.</li><li><strong>Escalent (N/A)</strong>: Independent market research firm issuing trust rankings; potential sentiment indicator for utilities.</li></ul>
  </section>

  <section data-block="category">
    <h3>Industry News</h3>
    <p>Category Type: Industry News. Fits as it reports third-party trust rankings for a major U.S. utility and potential implications for regulatory risk perception and cash-flow stability connected to PEG.</p>
  </section>

  <section data-block="market-moving">
    <h3>Market-Moving</h3>
    <ul><li>Escalent trust awards may ease reputational risk, supporting PEG valuation.</li><li>Large regulated customer base underpins predictable cash flows and visibility.</li><li>No immediate earnings impact; valuation remains driven by rate cases and capex.</li></ul>
  </section>

  <section data-block="key-facts">
    <h3>Key Facts</h3>
    <ul><li>Escalent named PSE&amp;G 2026 Most Trusted Utility Brand (residential).</li><li>Escalent named PSE&amp;G 2026 Most Trusted Business Partner (business customers).</li><li>PSE&amp;G serves 2.4 million electric and 1.9 million gas customers.</li><li>PSEG ticker: PEG.</li><li>JD Power 2025: PSE&amp;G No. 1 in residential electric service satisfaction in the East.</li></ul>
  </section>

  <section data-block="trading-thesis">
    <h3>Trading Thesis</h3>
    <p>Peg could see a modest multiple lift in 6–12 months if trust translates into steadier regulated cash flows.</p>
  </section>
</section>


<article>
  <p>NEWARK, N.J.—July 27, 2026 /PRNewswire/ -- Public Service Electric and Gas Company (PSE&amp;G), New Jersey's largest utility, today announced that independent AI-enabled market research and advisory firm Escalent has named PSE&amp;G a 2026 Most Trusted Utility Brand among residential customers for the third consecutive year. Escalent has also named our company a 2026 Most Trusted Business Partner among business customers. These honors highlight how we work to support the people and communities we serve, and how our business strategy and operations guide that care.</p>

  <figure>
    <img src="https://mmx.prnewswire.com/media/MS688355/PSEG-Logo.jpg?id=OA2795399" title="PSE&amp;G logo" alt="PSE&amp;G logo">
    <figcaption>PSE&amp;G logo</figcaption>
  </figure>

  <section>
    <h2>Escalent Recognition: What the awards mean</h2>
    <p>Escalent's 2026 Cogent Syndicated studies identify trusted utilities as those that earn customer confidence through dependable and responsive service. The findings cited residential and business studies to measure trust in utility brands. <em>This recognition underscores PSE&amp;G's ongoing commitment to reliability, safety and customer care</em>.</p>
    <ul>
      <li><strong>Residential trust award</strong> for 2026 — third consecutive year</li>
      <li><strong>Business partner trust award</strong> for 2026</li>
      <li>Source: Escalent, Cogent Syndicated Utility Trusted Brand &amp; Customer Engagement studies (residential and business)</li>
    </ul>
  </section>

  <section>
    <h2>Customer Experience and Communications During Severe Weather</h2>
    <p>At PSE&amp;G, we pride ourselves on how we operate both on blue-sky days and during increasingly frequent and severe weather events. We communicate with customers before, during and after a storm by text, email, mobile app, social media and via our website. These communications provide important information on how to be prepared and stay informed during severe weather, as well as critical status updates throughout the event. Our record of performance underscores <strong>PSE&amp;G's</strong> focus on reliability, safety and being ready to be there for New Jersey's homes and businesses.</p>
  </section>

  <section>
    <h2>Operational Commitment and Investment in Service</h2>
    <p>PSE&amp;G continues to invest in its systems and workforce so that customers continue to receive the high level of service they expect.</p>
  </section>

  <section>
    <h2>About PSE&amp;G</h2>
    <p>Public Service Electric &amp; Gas Co. is New Jersey's oldest and largest gas and electric delivery public utility, as well as one of the nation's largest utilities. PSE&amp;G has won the ReliabilityOne&#xAE; Award for superior electric system reliability in the Mid-Atlantic region for 24 consecutive years. In 2025, for the fourth consecutive year, J.D. Power named PSE&amp;G number one in customer satisfaction for residential electric service in the East among large utilities. PSE&amp;G is a subsidiary of Public Service Enterprise Group Inc., (PSEG) (NYSE: <a href="https://www.benzinga.com/quote/PEG">PEG</a>), a predominantly regulated infrastructure company named to the Dow Jones Best in Class Index for North America for 18 consecutive years (<a href="https://nj.pseg.com/" target="_blank" rel="nofollow">www.pseg.com</a>).</p>
  </section>

  <section>
    <h2>Quotes from Leadership</h2>
    <p>“We are very grateful for the trust our customers place in us and for Escalent's recognition,” said Dave Johnson, PSE&amp;G Senior Vice President and Chief Customer Experience Officer. “We work hard to be a trusted energy advisor for our <strong>2.4 million electric</strong> and <strong>1.9 million gas</strong> customers by providing safe, reliable energy, strong customer service and ways to save energy and manage costs. As customer expectations evolve, we will continue to improve to meet their needs and maintain their trust.”</p>
    <p>Escalent's findings indicate that trusted utilities earn customer confidence by consistently demonstrating dependability and responsiveness. The findings were reported in the 2026 Cogent Syndicated Utility Trusted Brand &amp; Customer Engagement™ residential and business studies.</p>
  </section>

  <section>
    <h2>Key Facts &amp; Company Profile</h2>
    <ul>
      <li><strong>2.4 million</strong> electric customers</li>
      <li><strong>1.9 million</strong> gas customers</li>
      <li>Escalent named PSE&amp;G a 2026 <strong>Most Trusted Utility Brand</strong> among residential customers (third consecutive year)</li>
      <li>Escalent named PSE&amp;G a 2026 <strong>Most Trusted Business Partner</strong> among business customers</li>
      <li>PSEG ticker: <strong>PEG</strong> (NYSE)</li>
      <li>ReliabilityOne Award for 24 consecutive years in the Mid-Atlantic region</li>
    </ul>
  </section>

  <section>
    <h2>Media Contacts</h2>
    <p><strong>Media Relations</strong><br>
    <a href="mailto:DL-ENT-pseg.communications@pseg.com" target="_blank" rel="nofollow">DL-ENT-pseg.communications@pseg.com</a></p>
  </section>

  <section>
    <p>Source: PSE&amp;G</p>
  </section>
</article>

Public Service Electric & Gas (PSE&G) was named 2026 Most Trusted Utility Brand and Most Trusted Business Partner by Escalent for the third year, underscoring reliability and customer service. The accolade may bolster investor confidence in PSEG’s regulated cash flows and brand moat, potentially supporting a steadier PEG multiple amid ongoing utility-rate dynamics.

News insight

PSE&G Earns Recognition as one of the Nation's Most Trusted Utility Brands and Most Trusted Business Partners by Escalent

AI summary

Sentiment rationale

Key facts

Industry News