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The latest iteration of the Semi-Annual U.S. Insurance Labo...

Q3 2026 Insurance Labor Market Study Results Reflect Slowing Turnover and Modest Growth

Aon sees resilient insurance labor market, signaling stronger advisory demand

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    <h3>Information</h3>
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The latest iteration of the Semi-Annual U.S. Insurance Labo...</p>
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  <section data-block="ai-summary-paragraph">
    <h3>AI Summary</h3>
    <p>The Jacobson Group and Aon released a semi-annual U.S. Insurance Labor Market Study showing hiring stability and ongoing revenue growth expectations in the insurance sector. Aon’s commentary emphasizes turnover stabilization and backfill hiring, suggesting sustained demand for risk, human capital, and advisory services. If these trends persist, Aon could benefit from increased demand for its services in the insurance industry over the coming quarters.</p>
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    <h3>Key Points</h3>
    <ul><li>89% of respondents plan to increase or maintain staff in 12 months.</li><li>78% expect industry revenue growth; hiring backfill dominates growth hiring.</li><li>74% of carriers will use hybrid work; 7% daily in office.</li><li>Aon notes lower turnover may indicate stability but hiring challenges persist.</li><li>Industry employment could rise about 0.78% over the next year.</li></ul>
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  <section data-block="companies-mentioned">
    <h3>Companies Mentioned</h3>
    <ul><li><strong>The Jacobson Group (N/A)</strong>: Private insurance-talent firm; co-sponsor of the labor study; signals broader talent-market dynamics.</li><li><strong>Aon plc (AON)</strong>: Quoted on turnover stability; could benefit from continued insurance-sector advisory demand.</li></ul>
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  <section data-block="category">
    <h3>Industry News</h3>
    <p>Industry News. Reflects external labor-market dynamics in insurance that influence Aon’s addressable services and potential revenue tailwinds.</p>
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  <section data-block="market-moving">
    <h3>Market-Moving</h3>
    <ul><li>Aon&#039;s turnover commentary could boost demand for its human capital analytics.</li><li>78% revenue-growth outlook signals stronger carrier spending on advisory services.</li><li>Hybrid-work trend (74%) may drive demand for workforce-management consulting.</li><li>0.78% projected industry employment growth implies modest uplift in insurance activity.</li></ul>
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    <h3>Key Facts</h3>
    <ul><li>89% of respondents intend to increase or maintain staff in the next 12 months.</li><li>49% plan to increase staff; 11% plan to decrease.</li><li>78% expect revenue growth in the next 12 months, up 6 points from January.</li><li>74% of carriers expect hybrid schedules in six months; 7% daily in-office.</li><li>If carriers follow plans, employment would rise 0.78% over the next 12 months.</li><li>Next study iteration in January 2027; sign up for notifications.</li></ul>
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  <section data-block="trading-thesis">
    <h3>Trading Thesis</h3>
    <p>Near-term upside for AON as insurance labor-market stability supports advisory demand (3–6 months).</p>
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    <h1>Q3 2026 Insurance Labor Market Study Results Reflect Slowing Turnover and Modest Growth</h1>
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    <h2 id="opening-summary">Opening summary: Slowing turnover, cautious hiring, and modest growth expectations</h2>
    <p>The Semi-Annual U.S. Insurance Labor Market Study, conducted by <strong>The Jacobson Group</strong> and <strong>Aon</strong> (NYSE: <strong>AON</strong>), finds that 89% of respondents intend to increase or maintain staff size in the next 12 months. The findings point to slower turnover across carriers and a hiring pace focused on backfilling roles and bringing in talent, rather than aggressive growth recruiting.</p>
    <p>This release highlights a period of cautious expansion within the U.S. insurance sector, with a majority of firms signaling revenue growth and a continued focus on key positions in technology, underwriting, and claims. The study has been conducted semi-annually since 2009 and reflects hiring projections across all segments of the industry.</p>
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    <h2 id="quotes-section">Industry commentary from leaders</h2>
    <p>"While about half of carriers plan to increase their staff sizes in the next 12 months, it seems many companies are hiring to backfill key positions and bring in new talent, rather than hiring for growth, given revenue expectations," said Jeffrey Blair, Senior Vice President of Executive Search and Business Development at The Jacobson Group.</p>
    <p>“Lower employee turnover, both voluntary and involuntary is a positive trend that may indicate more stability for carriers, but also make recruiting for certain positions more challenging if incumbents are not actively looking to leave their current employer,” added Jeff Rieder, Head of Performance Benchmarking, Strategy and Technology Group, Aon.</p>
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  <section aria-labelledby="key-findings">
    <h2 id="key-findings">Key findings and metrics</h2>
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      <li><strong>In the next 12 months, 49% of insurance carriers plan to increase staff. Eleven percent plan to decrease staff, up from 7% in January and down from 14% one year ago.</strong></li>
      <li><strong>Technology, underwriting and claims roles remain the industry’s greatest need.</strong></li>
      <li><strong>Seventy-eight percent of companies expect revenue growth during the next 12 months, up six points from January’s study.</strong></li>
      <li><strong>Compared to July 2025, recruiting difficulty has decreased in nine of 12 categories. Actuarial, technology and executive roles are the most challenging to fill.</strong></li>
      <li><strong>During the next six months, 74% of carriers expect most employees to work a hybrid schedule, up three points from January. Seven percent require employees in the office every day, unchanged from January’s study.</strong></li>
      <li><strong>If carriers follow through on their plans, the industry will see a 0.78% increase in employment during the next 12 months.</strong></li>
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  <section aria-labelledby="implications">
    <h2 id="implications">Implications for hiring, compensation, and workforce strategy</h2>
    <p>The results suggest a stabilization in hiring activity with a focus on maintaining headcount while addressing backfill needs. Aon’s leadership notes that lower turnover can support stability for carriers but may complicate recruitment for certain roles if incumbents are not actively seeking to depart.</p>
    <p>Hiring trends point to ongoing demand for technology, underwriting, and claims expertise, even as overall employment edges higher and firms navigate revenue expectations. The 0.78% employment increase projection for the next year indicates modest growth within a steady labor market.</p>
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  <section aria-labelledby="full-results">
    <h2 id="full-results">Access to full results and next steps</h2>
    <p>For more highlights and commentary, view the full results summary and recorded webcast. The Jacobson Group and Aon encourage stakeholders to sign up for labor study notifications to stay informed on the January 2027 iteration.</p>
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  <section aria-labelledby="study-background">
    <h2 id="study-background">Study background and context</h2>
    <p>The insurance labor market study has been conducted semi-annually since 2009. By collecting revenue and hiring projections from carriers across all sectors of the industry, it provides a valuable look at the insurance labor market outlook and hiring trends. </p>
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  <section aria-labelledby="next-iteration">
    <h2 id="next-iteration">Next iteration and sign-up</h2>
    <p>The study’s next iteration will occur in January 2027. To be alerted when it opens, sign up for labor study notifications.</p>
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  <section aria-labelledby="about-jacobson">
    <h2 id="about-jacobson">About The Jacobson Group</h2>
    <p>The Jacobson Group is the leading provider of talent to the insurance industry. For more than 50 years, Jacobson has been connecting insurance organizations with professionals at all levels across all industry verticals. Jacobson provides insurance talent solutions to support virtually any human capital need. We offer executive search services and comprehensive staffing solutions.</p>
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The Jacobson Group and Aon released a semi-annual U.S. Insurance Labor Market Study showing hiring stability and ongoing revenue growth expectations in the insurance sector. Aon’s commentary emphasizes turnover stabilization and backfill hiring, suggesting sustained demand for risk, human capital, and advisory services. If these trends persist, Aon could benefit from increased demand for its services in the insurance industry over the coming quarters.

News insight

Q3 2026 Insurance Labor Market Study Results Reflect Slowing Turnover and Modest Growth

AI summary

Sentiment rationale

Key facts

Industry News