<p xmlns="http://www.w3.org/1999/xhtml"><b xmlns="http://www.w3.org/1999/xhtml"><i xmlns="http://www...

<p xmlns="http://www.w3.org/1999/xhtml"><b xmlns="http://www.w3.org/1999/xhtml"><i xmlns="http://www.w3.org/1999/xhtml">AI-enabled, secure text-first messaging solution combines the convenience of texting with the privacy and protection patients expect and deserve.</i></b></p><p xmlns="http://www.w3.org/1999/xhtml"><span xmlns="http://www.w3.org/1999/xhtml" class="legendSpanClass">SUSSEX, Wis.</span>, <span xmlns="http://www.w3.org/1999/xhtml" class="legendSpanClass">Aug. 10, 2026</span> /PRNewswire/ -- QuadMed, a national leader in employer-sponsored healthcare, today announced enhanced text-first messaging capabilities that make it easier for patients to access care before, after, and between visits. The experience seamlessly integrates SMS text with secure messaging, giving patients a more convenient way to stay connected while protecting their health information.</p>
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<p xmlns="http://www.w3.org/1999/xhtml">A 2026 survey found that 90 percent of patients prefer to receive healthcare communications via text. QuadMed&#39;s secure messaging experience is designed to support HIPAA-compliant communication and is backed by a robust security program that has achieved HITRUST i1 Certification, reinforcing the organization&#39;s commitment to protect patient information. Combined with QuadMed&#39;s AI-enabled care navigation, 24/7 Symptom Checker, and eVisit tools, the enhanced messaging experience connects patients to the right care at the right time while giving care teams more cognitive bandwidth to focus on patient care.</p><p xmlns="http://www.w3.org/1999/xhtml">&#34;At QuadMed, convenience should never come at the expense of patient privacy,&#34; said Kathryn Quadracci Flores, MD, CEO of QuadMed. &#34;Text messaging is familiar and accessible, but standard SMS is not designed for confidential clinical communication. We use it for limited, routine interactions and move sensitive conversations into an authenticated, secure experience. This privacy-by-design approach allows us to meet patients where they are while applying the safeguards their health information deserves.&#34;</p><p xmlns="http://www.w3.org/1999/xhtml"><b xmlns="http://www.w3.org/1999/xhtml">Quickly Connecting Patients to Care</b></p><p xmlns="http://www.w3.org/1999/xhtml">QuadMed&#39;s enhanced patient messaging experience supports routine healthcare tasks through SMS and confidential clinical conversations through secure messaging. Patients who opt-in to the experience can use SMS to manage appointments, prepare for visits, stay on track with preventive care, and complete other non-confidential healthcare tasks.</p><p xmlns="http://www.w3.org/1999/xhtml">When confidential health information needs to be shared, the conversation starts with a text. Patients receive a text notification with a secure link that seamlessly moves the conversation into QuadMed&#39;s HIPAA-compliant messaging experience, where they can continue communicating with their care team. Connected to the patient&#39;s electronic health record, the secure messaging experience supports ongoing conversations between visits, making it easy for patients to stay connected to their care plan.</p><p xmlns="http://www.w3.org/1999/xhtml"><b xmlns="http://www.w3.org/1999/xhtml">Building the Future of Trusted, Connected Care</b></p><p xmlns="http://www.w3.org/1999/xhtml">QuadMed believes the future of healthcare depends on making care easier to access without compromising the trust patients place in their healthcare providers. As the company continues expanding its AI-enabled platform, future innovations will include personalized self-service experiences, including an intelligent assistant that helps patients understand their health information, complete routine healthcare tasks, and confidently navigate their care.</p><p xmlns="http://www.w3.org/1999/xhtml">Every new capability is built on the same privacy-by-design foundation that powers QuadMed&#39;s text-first messaging experience. Rather than asking patients and clinicians to choose between convenience and security, QuadMed delivers both, creating a trusted digital care experience that protects patient information, strengthens relationships with care teams, and helps employers deliver better health outcomes and lower total cost of care. These digital capabilities are designed to augment, not replace, care by helping patients navigate their health while keeping clinicians at the center of every care experience.</p><p xmlns="http://www.w3.org/1999/xhtml"><b xmlns="http://www.w3.org/1999/xhtml">About QuadMed</b> </p><p xmlns="http://www.w3.org/1999/xhtml">QuadMed, LLC, a subsidiary of Quad/Graphics, Inc. (NYSE:<a class="ticker" href="https://www.benzinga.com/quote/QUAD">QUAD</a>), is a healthcare experience company that partners with employers across the country to provide direct access to whole-person care for employees and families. For over 35 years, employers have trusted QuadMed to improve health, enhance productivity, and reduce costs. Family-controlled, physician-led, and committed to doing the right thing, QuadMed delivers value-driven solutions, including primary care, occupational health, behavioral health, pharmacy, physical therapy, dental, vision, fitness, and wellness coaching that empower employees and create healthier, more productive workplaces. Learn more at <a xmlns="http://www.w3.org/1999/xhtml" href="https://edge.prnewswire.com/c/link/?t=0&amp;l=en&amp;o=4748968-1&amp;h=2170076434&amp;u=https%3A%2F%2Fquadmedical.com%2F&amp;a=quadmedical.com" target="_blank" rel="nofollow">quadmedical.com</a>. </p><p xmlns="http://www.w3.org/1999/xhtml"><b xmlns="http://www.w3.org/1999/xhtml">About Quad</b> </p><p xmlns="http://www.w3.org/1999/xhtml">Quad (NYSE:<a class="ticker" href="https://www.benzinga.com/quote/QUAD">QUAD</a>) is a marketing experience, or MX, company that helps brands make direct consumer connections, from household to in-store to online. The company does this through its MX Solutions Suite, a comprehensive range of marketing and print services that seamlessly integrate creative, production, and media solutions across online and offline channels. Supported by state-of-the-art technology and data-driven intelligence, Quad simplifies the complexities of marketing by removing friction wherever it occurs along the marketing journey. Quad employs approximately 10,000 people in 10 countries and serves approximately 2,100 clients. For more information about Quad, including its commitment to operating responsibly, intentional innovation, and values-driven culture, visit <a xmlns="http://www.w3.org/1999/xhtml" href="https://edge.prnewswire.com/c/link/?t=0&amp;l=en&amp;o=4748968-1&amp;h=824839443&amp;u=http%3A%2F%2Fwww.quad.com%2F&amp;a=quad.com.%C2%A0" target="_blank" rel="nofollow">quad.com. </a></p><p xmlns="http://www.w3.org/1999/xhtml"><b xmlns="http://www.w3.org/1999/xhtml">Media Contact</b> <br xmlns="http://www.w3.org/1999/xhtml"></br><b xmlns="http://www.w3.org/1999/xhtml">Marli Grossman</b>  <br xmlns="http://www.w3.org/1999/xhtml"></br><i xmlns="http://www.w3.org/1999/xhtml">Vice President, Marketing</i>  <br xmlns="http://www.w3.org/1999/xhtml"></br><a xmlns="http://www.w3.org/1999/xhtml" href="mailto:mgrossman@quadmedical.com" target="_blank" rel="nofollow">mgrossman@quadmedical.com</a> </p>



<p xmlns="http://www.w3.org/1999/xhtml" id="PURL"><img xmlns="http://www.w3.org/1999/xhtml" title="Cision" width="12" height="12" alt="Cision" src="https://edge.prnewswire.com/c/img/favicon.png?sn=CG22686&amp;sd=2026-08-10"></img> View original content to download multimedia:<a xmlns="http://www.w3.org/1999/xhtml" id="PRNURL" rel="nofollow" href="https://www.prnewswire.com/news-releases/quadmed-makes-connecting-to-care-as-simple-as-a-text-302847157.html" target="_blank">https://www.prnewswire.com/news-releases/quadmed-makes-connecting-to-care-as-simple-as-a-text-302847157.html</a></p><p xmlns="http://www.w3.org/1999/xhtml">SOURCE QuadMed</p>

QUAD

QuadMed Makes Connecting to Care as Simple as a Text

QuadMed expands secure text-first messaging, signaling potential growth for QUAD stock

<section class="insight" data-version="1">
  <section data-block="information">
    <h3>Information</h3>
    <p>&lt;p xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;&lt;b xmlns=&quot;http://www.w3.org/1999/xhtml&quot;&gt;&lt;i xmlns=&quot;http://www...</p>
  </section>

  <section data-block="ai-summary-paragraph">
    <h3>AI Summary</h3>
    <p>QuadMed announces enhanced text-first, HIPAA-compliant messaging to ease access to care and integration with electronic health records. A 2026 survey showing 90% patient preference for text supports demand for such channels, while HITRUST i1 certification reinforces security. The rollout, paired with AI-enabled care navigation and 24/7 symptom checks, could lift engagement and cross-sell opportunities within Quad/Graphics&#039; healthcare client base, potentially modestly benefiting QUAD over time.</p>
  </section>

  <section data-block="ai-summary-bullets">
    <h3>Key Points</h3>
    <ul><li>QuadMed launches enhanced text-first, secure messaging for HIPAA-compliant care access.</li><li>90% of patients prefer text communications for healthcare, per 2026 survey.</li><li>HITRUST i1 certification reinforces QuadMed&#039;s security and privacy posture.</li><li>AI-enabled care navigation and 24/7 symptom checker expand QuadMed capabilities.</li><li>QuadMed operates within Quad/Graphics, signaling potential cross-sell to employers.</li></ul>
  </section>

  <section data-block="companies-mentioned">
    <h3>Companies Mentioned</h3>
    <ul><li><strong>QuadMed (N/A)</strong>: Subsidiary of Quad/Graphics; enhanced text-first messaging may drive cross-sell potential.</li><li><strong>Quad/Graphics, Inc. (QUAD)</strong>: Parent company; press release spotlighted QuadMed platform, potential MX revenue impact.</li></ul>
  </section>

  <section data-block="category">
    <h3>Corporate Developments</h3>
    <p>Category: Corporate Developments. The release details product/operational enhancements within a major subsidiary, signaling strategic emphasis on healthcare-enabled MX capabilities rather than direct earnings updates.</p>
  </section>

  <section data-block="market-moving">
    <h3>Market-Moving</h3>
    <ul><li>Cross-sell potential within Quad/Graphics&#039; employer-health base could lift MX revenue.</li><li>HITRUST i1 certification may boost client trust and retention.</li><li>AI-enabled care navigation and 24/7 checks could improve stickiness with employers.</li></ul>
  </section>

  <section data-block="key-facts">
    <h3>Key Facts</h3>
    <ul><li>Aug. 10, 2026 — QuadMed press release date.</li><li>2026 survey finds 90% of patients prefer healthcare communications via text.</li><li>QuadMed is a subsidiary of Quad/Graphics, Inc. (NYSE: QUAD).</li><li>QuadMed is backed by HITRUST i1 Certification for security/privacy.</li><li>Quad employs ~10,000 people in 10 countries and serves ~2,100 clients.</li></ul>
  </section>

  <section data-block="trading-thesis">
    <h3>Trading Thesis</h3>
    <p>Bullish over 6–12 months if QuadMed adoption expands and cross-sell opportunities prove durable.</p>
  </section>
</section>


<article>
  <header>
    <h1>QuadMed Makes Connecting to Care as Simple as a Text</h1>
  </header>

  <p><strong>SUSSEX, Wis., Aug. 10, 2026</strong> /PRNewswire/ -- QuadMed, a national leader in employer-sponsored healthcare, announced enhanced text-first messaging capabilities that make it easier for patients to access care before, after, and between visits. The experience seamlessly integrates SMS text with secure messaging, giving patients a more convenient way to stay connected while protecting their health information.</p>

  <section>
    <h2>Overview: Enhanced Messaging to Improve Access to Care</h2>
    <p>QuadMed's updated communications platform combines the familiarity of texting with a HIPAA-compliant, secure messaging experience. The solution supports routine tasks via SMS while guiding confidential conversations into an authenticated channel. This privacy-by-design approach aims to meet patients where they are while applying the safeguards their health information deserves.</p>
    <ul>
      <li>A 2026 survey found that <strong>90 percent</strong> of patients prefer to receive healthcare communications via text.</li>
      <li>The secure messaging experience is designed to support HIPAA-compliant communication and is backed by a robust security program that has achieved <strong>HITRUST i1 Certification</strong>.</li>
      <li>Integrated with QuadMed's AI-enabled care navigation, <strong>24/7 Symptom Checker</strong>, and <strong>eVisit</strong> tools, the enhanced messaging connects patients to the right care at the right time while giving care teams more cognitive bandwidth to focus on patient care.</li>
    </ul>
  </section>

  <section>
    <h2>How It Works: From Text to Protected Conversation</h2>
    <p>QuadMed's enhanced patient messaging experience supports routine healthcare tasks through SMS and confidential clinical conversations through secure messaging. Patients who opt in can use SMS to manage appointments, prepare for visits, stay on track with preventive care, and complete other non-confidential healthcare tasks.</p>
    <p>When confidential health information needs to be shared, the conversation starts with a text. Patients receive a text notification with a secure link that seamlessly moves the conversation into QuadMed's HIPAA-compliant messaging experience, where they can continue communicating with their care team. Connected to the patient's electronic health record, the secure messaging experience supports ongoing conversations between visits, making it easy for patients to stay connected to their care plan.</p>
  </section>

  <section>
    <h2>Leadership Perspective: Privacy, Convenience, and Security</h2>
    <p>“<em>At QuadMed, convenience should never come at the expense of patient privacy,</em>” said <strong> Kathryn Quadracci Flores, MD, CEO of QuadMed</strong>. “<em>Text messaging is familiar and accessible, but standard SMS is not designed for confidential clinical communication. We use it for limited, routine interactions and move sensitive conversations into an authenticated, secure experience. This privacy-by-design approach allows us to meet patients where they are while applying the safeguards their health information deserves.</em>”</p>
  </section>

  <section>
    <h2>Building the Future: Connected and Trusted Care</h2>
    <p><strong>QuadMed</strong> believes the future of healthcare depends on making care easier to access without compromising the trust patients place in their healthcare providers. As the company continues expanding its AI-enabled platform, future innovations will include personalized self-service experiences, including an intelligent assistant that helps patients understand their health information, complete routine healthcare tasks, and confidently navigate their care.</p>
    <p>Every new capability is built on the same privacy-by-design foundation that powers QuadMed's text-first messaging experience. Rather than asking patients and clinicians to choose between convenience and security, QuadMed delivers both, creating a trusted digital care experience that protects patient information, strengthens relationships with care teams, and helps employers deliver better health outcomes and lower total cost of care. These digital capabilities are designed to augment, not replace, care by helping patients navigate their health while keeping clinicians at the center of every care experience.</p>
  </section>

  <section>
    <h2>About QuadMed and Quad</h2>

    <h3>About QuadMed</h3>
    <p><strong>QuadMed, LLC</strong>, a subsidiary of <strong>Quad/Graphics, Inc. (NYSE: <strong>QUAD</strong>)</strong>, is a healthcare experience company that partners with employers across the country to provide direct access to whole-person care for employees and families. For over <strong>35 years</strong>, employers have trusted QuadMed to improve health, enhance productivity, and reduce costs. Family-controlled, physician-led, and committed to doing the right thing, QuadMed delivers value-driven solutions, including primary care, occupational health, behavioral health, pharmacy, physical therapy, dental, vision, fitness, and wellness coaching that empower employees and create healthier, more productive workplaces. Learn more at quadmedical.com.</p>

    <h3>About Quad</h3>
    <p><strong>Quad (NYSE: QUAD)</strong> is a marketing experience, or MX, company that helps brands make direct consumer connections, from household to in-store to online. The company does this through its MX Solutions Suite, a comprehensive range of marketing and print services that seamlessly integrate creative, production, and media solutions across online and offline channels. Supported by state-of-the-art technology and data-driven intelligence, Quad simplifies the complexities of marketing by removing friction wherever it occurs along the marketing journey. Quad employs approximately <strong>10,000</strong> people <strong>in 10 countries</strong> and serves approximately <strong>2,100</strong> clients. For more information about Quad, including its commitment to operating responsibly, intentional innovation, and values-driven culture, visit quad.com.</p>

    <p><strong>Media Contact</strong><br>Marli Grossman<br><em>Vice President, Marketing</em><br><a href="mailto:mgrossman@quadmedical.com" target="_blank" rel="nofollow">mgrossman@quadmedical.com</a></p>
  </section>
</article>

QuadMed announces enhanced text-first, HIPAA-compliant messaging to ease access to care and integration with electronic health records. A 2026 survey showing 90% patient preference for text supports demand for such channels, while HITRUST i1 certification reinforces security. The rollout, paired with AI-enabled care navigation and 24/7 symptom checks, could lift engagement and cross-sell opportunities within Quad/Graphics' healthcare client base, potentially modestly benefiting QUAD over time.

News insight

QuadMed Makes Connecting to Care as Simple as a Text

AI summary

Sentiment rationale

Key facts

Corporate Developments