CAIRO, March  31, 2026  (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced

TTEC

TTEC Expands Cairo Operations with Major Hiring Initiative to Support Global Growth

TTEC Expands Cairo Workforce Amid Rising Global Demand for CX Services

<section class="insight" data-version="1">
  <section data-block="information">
    <h3>Information</h3>
    <p>CAIRO, March  31, 2026  (GLOBE NEWSWIRE) -- TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced</p>
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  <section data-block="ai-summary-paragraph">
    <h3>AI Summary</h3>
    <p>TTEC announced plans to hire over 330 employees in Cairo by April 2026, reflecting increasing global demand for their multilingual and AI-enabled customer experience services. This strategic move is expected to solidify TTEC&#039;s position in Egypt, a key growth market for the company, potentially enhancing revenue and market share.</p>
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  <section data-block="ai-summary-bullets">
    <h3>Key Points</h3>
    <ul><li>TTEC plans to hire 330 employees in Cairo by April 2026.</li><li>Cairo supports over 500 employees, enhancing multilingual customer service capacity.</li><li>The company aims for 4,000 employees in Egypt by 2029.</li><li>TTEC&#039;s Cairo site is a key hub for AI-enabled CX solutions.</li><li>Hiring positions include various bilingual customer service roles.</li></ul>
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  <section data-block="companies-mentioned">
    <h3>Companies Mentioned</h3>
    <ul><li><strong>TTEC (TTEC)</strong>: Significant growth and hiring plans could enhance market performance.</li><li><strong>Egypt&#039;s Information Technology Industry Development Agency</strong>: Partnership enhances TTEC&#039;s presence and growth prospects in Egypt.</li></ul>
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  <section data-block="category">
    <h3>Corporate Developments</h3>
    <p>This article falls under &#039;Corporate Developments&#039; as it discusses TTEC&#039;s strategic hiring and operational growth in a new market, signifying potential future revenue increases linked to enhanced capacities in multilingual customer service delivery.</p>
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  <section data-block="market-moving">
    <h3>Market-Moving</h3>
    <ul><li>Acquiring 330 new employees suggests strengthened service capabilities in AI-enabled CX.</li><li>Commitment to a 4,000-employee target by 2029 indicates long-term growth potential.</li><li>High demand for multilingual services could drive revenue growth for TTEC.</li></ul>
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  <section data-block="key-facts">
    <h3>Key Facts</h3>
    <ul><li>TTEC&#039;s Cairo site currently has over 500 employees.</li><li>Hiring initiative aims to add more than 330 team members by April 2026.</li><li>TTEC plans to scale Cairo workforce to over 4,000 by 2029.</li><li>Cairo facility recognized as an innovation hub for AI solutions.</li><li>TTEC has been a &#039;Great Place to Work&#039; for two consecutive years.</li></ul>
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  <section data-block="trading-thesis">
    <h3>Trading Thesis</h3>
    <p>Given the expansion plans, TTEC&#039;s stock is likely to appreciate in the medium term.</p>
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<link type="text/css" rel="stylesheet" href="https://www.globenewswire.com/styles/gnw_nitf.css"></link><p>CAIRO, March  31, 2026  (GLOBE NEWSWIRE) -- <a href="https://www.globenewswire.com/Tracker?data=9vLfwVduKyCeHrprJP40J1TieQiI6W8EFI3QdQm8un3QQLwZV11azFhD_g1OSDMXi_L68N5REVWE9EaC9KN3jQ==" rel="nofollow" target="_blank">TTEC</a>, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced a major hiring initiative in Cairo, with plans to add more than 330 new team members by the end of April 2026.</p>  <p><strong>Scaling to Meet Rising Global Demand</strong></p>  <p>TTEC's Cairo site supports more than 500 employees delivering services in 11 languages. This hiring initiative reflects growing global client demand for TTEC's multilingual, AI-enabled CX services and cements Cairo's role as one of the company's fastest-scaling strategic delivery hubs worldwide.</p>  <p>Since entering Egypt in 2023, the company has rapidly grown its presence, including opening a state-of-the-art facility in Maadi Technology Park in early 2025. In November 2025, <a href="https://www.globenewswire.com/Tracker?data=ZA0wKYodmmQUddtj230qMqXkrX4KC7yZrnKyvwpkNV1KtBxQ92SU6XWgiyBxaXIgEyvTTRHWzbz-G08_y3d1m2MnY2aWD622J5KAWlgdkdQBM1clsB9yCHD9XPzCoddJxLE6xHvUH7XRBobVGH4bMrb14AJCG8o62QWKJq9LWWaHal-kg78stTPvcFF69YO-QO9GG0NMyjdXlqCmB9YQ6RJytdnNVOm0WUYQPBqjyTpsv_8B_-595Yq0KumtWjJueoO690QiNW_-bXUH_I310BEdFHnZ-7OTgL05xrEg_UvqP7qsFE_eX3VpgRqM1bnpckm2TrEm_2xmk9fO9Uhu2UPiN_YvOxt_PaWck51geYNVAmoEFD8IwSZks-strQ9bMST0MrnU-UBZ-jGa_chL39nz_HkgAD3Cqkkm7VSHrGhu-myPQ02LAdZuty0Pz9-U" rel="nofollow" target="_blank">the company signed a Memorandum of Understanding with Egypt's Information Technology Industry Development Agency to scale its Cairo workforce to more than 4,000 employees by 2029</a>.</p>  <p>"Because we're in an expansion mode, this means there is ample opportunity for personal career growth in an inclusive and multicultural environment," said Manno Ragab, executive director of TTEC's Egypt operations. "TTEC is known for developing talent from within, with more than two-thirds of leadership roles filled internally, offering employees a clear path for career advancement."</p>  <p>For two years in a row, <a href="https://www.globenewswire.com/Tracker?data=zKPgV-3hW795z7uklCpOkbfI7f1lLzmqOAmbou63sEHsbXDy0xJM8qMHZ_45bnFyzx8YoLxWRqKdGsKkXFape4JYL0DStMiT7Wv1MHSthbU=" rel="nofollow" target="_blank">TTEC Egypt</a> has been certified as a <a href="https://www.globenewswire.com/Tracker?data=3eAUmWA0xdmpbpPOzBUkCF8SqknKpM8xNO8DB-hFvPDC68ZeqNs9vHhy2EeRuPBVhUk5pEcGm73DiPpJ743gNPspLS2KibzIhP_ySp3VxG4dL9r-yUDrSZGYx8swbede" rel="nofollow" target="_blank">Great Place to Work<sup>&#xAE;</sup>,</a> which is based entirely on employee feedback collected through the organization's annual Trust Index&#x2122; survey. Additionally, TTEC's Cairo facility serves as an innovation hub for next-generation CX and AI-enabled solutions. Employees gain hands-on experience with AI tools, cloud platforms, and advanced customer engagement technologies.</p>  <p><strong>Hiring Multilingual Talent to Power Global CX Delivery</strong></p>  <p>TTEC is currently hiring for customer service and bilingual sales roles across multiple language combinations such as French, German, Italian, Dutch, Spanish, Portuguese, and Turkish, paired with English. Candidates interested in joining TTEC's growing Cairo team can explore open roles and apply at <a href="https://www.globenewswire.com/Tracker?data=FGQPRVoekgcN2SYuYgLMXKxFVeHav3fUaTe02I8oe92igwHUTMVuQKbjwMllPdwnqqyy-BcLUIr2GubLzcR9S21EvusR7M8Ok6NBj1QcUkY=" rel="nofollow" target="_blank">TTECjobs.com</a>.</p>  <p><strong>About TTEC</strong></p>  <p>TTEC Holdings, Inc. (NASDAQ:<a class="ticker" href="https://www.benzinga.com/quote/TTEC">TTEC</a>) is a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI and customer experience. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-generation digital technology, the Company's TTEC Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI, and analytics solutions. The Company also delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back-office, and fraud prevention services. Founded in 1982, the Company's employees operate on six continents and bring technology and humanity together to deliver happy customers and differentiated business results. To learn more, visit <a href="https://www.globenewswire.com/Tracker?data=PMPrjYQGAJwC7O8J_kYrVLCo5n1ZKWmuMHpNz4ep89_RQuh83efFTK2co3SrKqAUSWnm3jcS4_SiDBgALu6zV70uy3GB7ztn_5eetJ8oOqk=" rel="nofollow" target="_blank">https://www.ttec.com/</a>.</p>  <p><strong>Media Contact:</strong><br></br>Meredith Matthews<br></br><a href="https://www.globenewswire.com/Tracker?data=QZJkHetWUnrubAWWeNMjt2QkWsfqeFNOZoO2gDhIVme4c5gpnbZCXwzgnhl27iODVa0tmdzOU9gKSQAaN7FxFoERMtr8dKEHbGyhEV67hL4yb2phm2brJjbImzcVp4Ko" rel="nofollow" target="_blank">meredith.matthews@ttec.com</a> <br></br></p> <img alt="" class="__GNW8366DE3E__IMG" src="https://www.globenewswire.com/newsroom/ti?nf=OTY4MTM5OCM3NTExNzMwIzIwMDU4MjM="></img> <br></br><img alt="" src="https://ml.globenewswire.com/media/ZjhiMTVlYjUtZGFjNy00NDRiLWJiZDMtMDc2NjA5OWY5YWMxLTEwMTczOTYtMjAyNi0wMy0zMS1lbg==/tiny/TTEC-Services-Corporation.png" referrerpolicy="no-referrer-when-downgrade"></img><pre>For more information, contact: +1-866-796-5485</pre><p><a href="https://www.globenewswire.com/NewsRoom/AttachmentNg/8488146d-993c-40c8-8d4c-b993aa023cb2"><img src="https://ml.globenewswire.com/media/8488146d-993c-40c8-8d4c-b993aa023cb2/small/screenshot-2025-10-17-132937-png.png" border="0" width="150" height="92" alt="Primary Logo"></img></a></p>

TTEC announced plans to hire over 330 employees in Cairo by April 2026, reflecting increasing global demand for their multilingual and AI-enabled customer experience services. This strategic move is expected to solidify TTEC's position in Egypt, a key growth market for the company, potentially enhancing revenue and market share.

TTEC Expands Cairo Operations with Major Hiring Initiative to Support Global Growth

AI Summary

Sentiment Rationale

Trading Thesis

Market-Moving

Key Facts

Companies Mentioned

Corporate Developments

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