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The breach significantly undermines customer trust, impacting Aflac's long-term customer retention. Historical examples show that cyber incidents often lead to temporary stock declines, such as Target in 2013.
What happened, with direct paths to the underlying reporting
Aflac disclosed a significant data breach affecting 22.65 million customers. Stolen information includes sensitive data like SSNs and medical info. The breach involved a known cyber-criminal group targeting the insurance industry. Aflac is not alone; other insurance companies were also hacked. The company has notified impacted individuals about the breach.
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