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Medium materiality5/10

ePlus posts industry-leading NPS of 74 in independent survey

Jul 1, 2026, 8:34 AM EDT1 sourcesAI-analyzed

Why it may matterVerify against the original reporting

A credible, independent NPS outperformance vs industry benchmark may lift sentiment and signaling for higher customer retention; could modestly support multiple expansion if translated into higher renewals or upticks in services revenue, though no direct financials are provided.

AI summary

What happened, with direct paths to the underlying reporting

ePlus announced an independent VistaXM survey showing an NPS of 74, well above the tech industry average from over 1,400 respondents. The results underscore strong customer experience and may support better retention and referrals, with public endorsements from Cisco, Lenovo, and NetApp highlighting a robust ecosystem that could help sustain services growth.

Independent VistaXM survey shows NPS of 74 for ePlus.
Over 1,400 responses across regions; NPS 74 beats tech industry avg 40-55.
Partners Cisco/Lenovo/NetApp back ePlus momentum.
NPS result highlights customer experience focus.

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