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A1 Bulgaria Successfully Completes Major Platform Upgrade with Amdocs to Improve Customer Experience

1. A1 Bulgaria upgrades its convergent charging platform with Amdocs solutions. 2. The upgrade enhances user experience with faster response times and billing transparency.

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Why Bullish?

The successful implementation of Amdocs' solutions demonstrates strong performance and reliability. Historical trends show that similar upgrades often correlate with increased sales and market confidence.

How important is it?

This modernization demonstrates Amdocs' effective solutions and may attract new clients. The positive performance of A1 Bulgaria can bolster investor confidence in DOX.

Why Short Term?

Immediate improvements in service quality can lead to increased customer satisfaction and retention. Upgrades like this are likely to produce noticeable results in the near term.

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Convergent charging platform upgrade is the final stage in the Bulgarian operator's platform modernization program, providing end users with faster response times, greater billing transparency, and improved service reliability JERSEY CITY, NJ / ACCESS Newswire / May 7, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services for communications and media companies, announced today that A1 Bulgaria has successfully completed a comprehensive modernization of its convergent charging platform, marking the culmination of A1 Bulgaria's platform modernization program, which includes Amdocs' flagship monetization and customer care solutions. With these solutions, A1 Bulgaria's end users can now enjoy smoother interactions, quicker resolutions, and real-time access to accurate account information, elevating their overall experience.

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