Amazon internal review found its AI tool Q fell 'significantly' behind rivals on accuracy in its first year
1. Amazon's Q Business AI tool faced significant accuracy challenges in its first year. 2. Internal documents reveal complaints from major clients like Accenture and Intuit. 3. Amazon has launched updates to improve tool performance, addressing initial accuracy issues. 4. Employee skepticism remains about Q Business's capability to compete with rivals. 5. Amazon plans to merge Q Business with other AWS products to enhance functionality.