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An Update on the Government Shutdown from Scott Kirby to United Employees

1. FAA mandates airlines reduce schedules due to government shutdown. 2. United's long-haul and hub-to-hub flights remain unaffected by reductions. 3. Schedule cuts target regional and domestic flights not between hubs. 4. Refunds available for travelers even on non-refundable tickets. 5. United will still operate approximately 4,000 flights daily.

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FAQ

Why Bearish?

Reduced operational capacities generally lead to decreased revenue. Past government shutdowns negatively impacted airline profitability.

How important is it?

The FAA schedule reduction is significant enough to affect daily operations and revenue temporarily.

Why Short Term?

Immediate effects from the FAA's directive will be felt in upcoming weeks. Long-term effects depend on resolution of the government shutdown.

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CHICAGO, Nov. 5, 2025 /PRNewswire/ --

United team:

Earlier today, the FAA and DOT directed every airline to reduce their schedules during the government shutdown, across 40 domestic airports.

The FAA's goal is to relieve pressure on the aviation system so that we can all continue to operate safely. That is the FAA's highest priority, and ours as well. No matter what environment we're operating in, we will not compromise on safety.

These reductions will start on Friday, November 7, and we will continue to make rolling updates to our schedule as the government shutdown continues so we can give our customers several days' advance notice and to minimize disruption for them and for all of you.

United's long-haul international flying and our hub-to-hub flying will not be impacted by this schedule reduction direction from the FAA. That's important to maintain the integrity of our network, give impacted customers as many options as possible to resume their trip, and sustain our crew pairing systems.

Instead, we will focus our schedule reductions on regional flying and domestic mainline flights that do not travel between our hubs.

We'll use our app, website and push notifications to communicate to customers directly if their flight changes, and to offer rebooking options. We want to provide them with as much information as we can and in a way that's simple and easy to understand.

And importantly, any customer traveling during this period is eligible for a refund if they do not wish to fly – even if their flight isn't impacted. That includes non-refundable tickets and those customers with basic economy tickets.

Even with these schedule reductions, United and its United Express partners will still offer about 4,000 flights per day to fly our customers to their destinations. And because of the early November timing, our flights have more seats available than before the summer, meaning we should be able to find seats for many customers even if their flight is canceled.

Finally, thank you for going above and beyond during this government shutdown to take care of our customers and one another. Your professionalism and care will be more important than ever in the days ahead.

Scott

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SOURCE United Airlines

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