As Heating Season Ends, PSEG Long Island Reminds Customers Financial Assistance is Still Available

1. PSEG Long Island assists 40,000 customers through year-round Household Assistance Program. 2. Eligible households receive a $45 monthly bill discount to ease financial strain. 3. PSEG engages actively in outreach to ensure customer enrollment in assistance programs. 4. The company also offers energy-saving programs to help reduce electric bills. 5. New York state programs enhance customer eligibility for household assistance.

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Why Bullish?

The initiative of PSEG Long Island to support struggling customers strengthens customer loyalty. Historically, positive community engagement correlates with increased stock performance.

How important is it?

The article showcases PSEG's commitment to customer welfare, likely to enhance brand perception. Increased brand loyalty can positively influence stock valuation.

Why Short Term?

Assistance programs may have an immediate positive effect on customer satisfaction and retention. This could lead to a short-term stock price increase, similar to past assistance initiatives.

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PSEG

Nearly 40,000 customers receive monthly bill discount based on enrollment in benefit programs

UNIONDALE, N.Y., March 21, 2025 /PRNewswire/ -- While heating season is drawing to a close and related New York State assistance programs are drawing down the remainder of their funds, PSEG Long Island reminds customers struggling with their bills that they can apply for the company's Household Assistance Program year-round. Customers can call PSEG Long Island's Advocacy Hotline for assistance with applying: 631-755-3407.

Nearly 40,000 residential customers are currently on the Household Assistance Program, which offers a monthly bill discount of $45 to households that are enrolled in certain state or federal assistance programs or meet other eligibility standards. More information, including an online application, is available at psegliny.com/advocacy.

"PSEG Long Island knows that some customers struggle with their electric bills, and we work hard to provide them the support they need," said Brigitte Wynn, director of Revenue Operations. "We host tables at libraries and community events, we email and mail potentially eligible customers, we call customers and walk them through the application. We even train organizations to help their clients with the application and work with the local Department of Social Services to partner for outreach. While we are able to automatically enroll many customers who qualify for the Household Assistance Program, we are standing by and ready to assist eligible customers who are not yet enrolled."

Assistance available to those struggling with bills

PSEG Long Island wants to work with any customer struggling to pay their bills and help them find a solution. The company encourages anyone with a past-due account balance to call 1-800-490-0025 so a representative can help them develop a deferred payment agreement tailored to the needs of their household.

PSEG Long Island also offers its Residential Energy Affordability Partnership Program, a free program for income-eligible customers designed to help them save energy and lower their energy bills. A REAP technician will visit a customer's home to conduct a free home energy survey and may install energy-saving measures. To learn more, visit psegliny.com/reap.

Additionally, PSEG Long Island wants to make customers aware of the heating-related financial assistance programs offered by New York State:

Customers who apply for and receive one of these state or federal benefits are automatically placed on PSEG Long Island's Household Assistance Program.

How customers can lower their bills

The most effective thing customers can do to lower their bills is to use electricity more efficiently. Here are some helpful tips:

More money-saving ideas and rebate information are available at psegliny.com/saveenergyandmoney/energystarrebates.

PSEG Long Island

PSEG Long Island operates the Long Island Power Authority's transmission and distribution system under a long-term contract. PSEG Long Island is a subsidiary of Public Service Enterprise Group Inc. (PSEG) (NYSE:PEG), a publicly traded diversified energy company.

Visit PSEG Long Island at: psegliny.com

Contact:

Media Relations Pager 516.229.7248 [email protected]

SOURCE PSEG Long Island