Identity solution scales at more than 5X while delivering exceptional performance at 97% acceptance ...








    



            







    
        
            February 05, 2026 08:00 ET
        

        
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                authID Inc.
            
                

        
    

    

    

    





        
Identity solution scales at more than 5X while delivering exceptional performance at 97% acceptance rate  DENVER, Feb.  05, 2026  (GLOBE NEWSWIRE) --  (Nasdaq: AUID) etc. authID, a leading provider of biometric identity solutions, today announced that a major customer, one of the largest worldwide retailers, is preparing for an expanded rollout of authID’s identity platform after reporting strong operational results.   Global retailers face strong threats from deepfakes, AI hack attempts and advanced ransomware, with cyber criminals often infiltrating these victims through social engineering at the help desk. Many large retailers fell victim to such attacks in 2025, with devastating impacts to payment systems, supply chain, and other operations. According to IBM's Cost of a Data Breach Report 2025, the global average cost of a data breach in the retail industry in 2025 was $3.54M.   Following a recent quarterly review of authID’s biometric identity verification performance on the customer’s site, they reported substantial gains in their ability to onboard new users while denying bad actors.  With authID in place, including its PrivacyKey™ solution for cryptographically verifying identity and protecting user privacy, the customer more than doubled its identity operations compared to the prior quarter, and saw a 112% growth in accounts from net new users.  From Q3 to Q4 of 2025, the customer saw an enrollment increase of 472% for users attaching a biometric to their account, scaling more than 5x while delivering a 97.0% acceptance rate, along with very low abandonment rates.  Most importantly, over 97.9% of users successfully completed biometric verification on the first attempt, minimizing retries and improving overall user experience.     With biometric identity assurance in place, the customer was further protected from some of the most sophisticated spoofing and cyber attacks.  AuthID's Proof™ and PrivacyKey™ solution provided significant improvements in secure user onboarding and throughput which enabled the customer to widen their deployment of authID’s biometric identity assurance solutions to a much wider base.  Specifically the new solution can be rolled out more broadly with confidence, ensuring accuracy, speed, and user engagement. In addition to the solution, authID’s Client Services team worked closely with the customer’s IT organization to measure success factors and look for opportunities to enhance the environment and make it available to additional users.   The original deployment targeted improvements in failed password reset attempts, onboarding and verification rates, while lowering the risks and cost of manual helpdesk interventions.   “In the case of this major retail customer, we’ve been able to provide in just a few short months exceptional scale, efficiency, and user experience improvements, and still we continue to find areas to increase the impact of our platform,” said Rhon Daguro, CEO of authID. “We also pride ourselves on our excellent Client Services team and their ability to help our customers achieve the best results.”   authID’s biometric identity platform leads the industry in its sub-second ability to detect photo spoofing, videos, and deepfakes. The platform ensures that only live humans are presenting themselves for verification, along with authentic physical ID documents. Simultaneously, authID’s PrivacyKey™ solution protects user privacy and complies with regulations personal and biometric data, by storing only cryptographic keys in place of sensitive user data.    When users contact the help desk, they receive a quick prompt on their device, allowing them to verify themselves biometrically. A common target is privileged or administrative accounts, and once compromised they can be used to install ransomware and cripple an organization. authID protects the integrity of these accounts by ensuring the identity of any caller. The process of verifying users takes less than one second.   Account takeover fraud, in which bad actors take control of existing accounts, is a rapidly growing problem, with consumer fraud costs reaching $15.6 billion in 2024 according to a November report from Equifax. The FBI further reports that call center scams cost businesses over $1.9 billion in losses in 2024 alone.    “Our customer realized strong operational upside across multiple regions globally, all the while delivering high completion rates and low operational friction,” added Daguro. “They have been able to observe measurable improvements quarter-over-quarter, validating our exceptional performance. This also shows our strong presence in the retail industry and demonstrates the platform’s ability to support large-scale, global deployments.”    For more information on how authID secures call center operations, visit   https://authid.ai/authid-use-cases/call-center-authentication/   For more information on how authID protects user privacy, visit  https://authid.ai/authid-products/privacykey/   About authID   authID® (Nasdaq: AUID) ensures enterprises “Know Who's Behind the Device™” for every customer or employee login and transaction through its easy-to-integrate, patented, biometric identity platform. authID quickly and accurately verifies a user's identity, to enable only legit users. Leveraging a 1-in-1-billion False Positive Rate for the highest level of assurance, coupled with industry-leading speed and privacy-preserving technology, authID provides the most secure digital identity experience. Its IDX platform secures the distributed workforce of employees, contractors, and vendors, as well as bringing authorization and accountability for AI agents. By creating a biometric root of trust for each user, authID stops fraud at onboarding, prevents account takeover, detects and stops deepfakes, eliminates password risks and costs, and provides the fastest, frictionless, and most accurate user identity experience in the industry. For more information, please visit www.authID.ai.    Investor Relations Contacts   authID Investor Relationsinvestor-relations@authID.ai   
            

AUID

authID's PrivacyKey™ Delivers Powerful Performance, Delivering 472% Growth in Biometric Enrollments at One of the Largest Global Retailers

<section class="insight" data-version="1">
  <section data-block="information">
    <h3>Information</h3>
    <p>Identity solution scales at more than 5X while delivering exceptional performance at 97% acceptance ...</p>
  </section>

  <section data-block="ai-summary-paragraph">
    <h3>AI Summary</h3>
    <p>AuthID Inc. announced an expanded rollout of its biometric identity platform with a major retail customer, showcasing a 97% acceptance rate and 112% growth in new accounts. This is significant as cyber threats continue to target retailers, emphasizing the need for robust security solutions and potentially driving stock gains.</p>
  </section>

  <section data-block="ai-summary-bullets">
    <h3>Key Points</h3>
    <ul><li>AuthID&#039;s identity platform sees expanded rollout with major retail customer.</li><li>The platform achieved a 97% acceptance rate and 112% user growth.</li><li>Retailers face increasing cyber threats, averaging $3.54M per breach in 2025.</li><li>AuthID&#039;s technology decreased operational friction and improved user experience.</li><li>The platform protects against account takeover fraud, costing $15.6B in 2024.</li></ul>
  </section>

  <section data-block="companies-mentioned">
    <h3>Companies Mentioned</h3>
    <ul><li><strong>IBM (IBM)</strong>: Provided data on retail data breach costs.</li><li><strong>Equifax (EFX)</strong>: Reported consumer fraud costs that highlight industry vulnerabilities.</li></ul>
  </section>

  <section data-block="category">
    <h3>Industry News</h3>
    <p>The news fits within &#039;Industry News&#039; as it highlights technological advancements and market dynamics in the biometric identity sector amid rising cybersecurity threats, showcasing AuthID&#039;s growth potential.</p>
  </section>

  <section data-block="market-moving">
    <h3>Market-Moving</h3>
    <ul><li>AuthID&#039;s platform adoption by a major retailer could drive further customer interest.</li><li>The significant growth in new user accounts demonstrates strong demand for security solutions.</li><li>Cybersecurity incidents in retail bolster the need for reliable identity verification.</li><li>AuthID reported a 472% increase in biometric user enrollments, indicating robust market potential.</li></ul>
  </section>

  <section data-block="key-facts">
    <h3>Key Facts</h3>
    <ul><li>AuthID&#039;s biometric identity solutions achieved a 97% acceptance rate.</li><li>Enrollment of new biometric users grew by 472% from Q3 to Q4 2025.</li><li>Average cost of a retail data breach was $3.54M in 2025.</li><li>$15.6 billion was lost to account takeover fraud in 2024.</li><li>AuthID has a 1-in-1-billion false positive rate for verification.</li></ul>
  </section>

  <section data-block="trading-thesis">
    <h3>Trading Thesis</h3>
    <p>AUID is likely to see upward momentum over the next quarter due to strong operational results and customer expansion.</p>
  </section>
</section>


<article>
    <h2>authID's PrivacyKey™ Achieves 472% Growth in Biometric Enrollments at Major Retailer</h2>
    <p>DENVER, Feb. 05, 2026 (GLOBE NEWSWIRE) -- authID Inc. (Nasdaq: AUID), a leading provider of biometric identity solutions, has announced significant advancements in its identity platform, demonstrating exceptional performance in a recent engagement with one of the world’s largest retailers. The retailer plans to expand the rollout of authID's solutions after achieving remarkable operational results amid increasing cybersecurity threats in the retail sector.</p>

    <section>
        <h3>Significant Growth in User Onboarding</h3>
        <p>In its latest quarterly review, authID reported that its PrivacyKey™ solution, designed for cryptographically verifying identity while safeguarding user privacy, significantly improved the retailer’s operational metrics. The retailer experienced:</p>
        <ul>
            <li>A <strong>472% increase</strong> in users enrolling with biometric data from Q3 to Q4 of 2025.</li>
            <li>A <strong>112% growth</strong> in net new user accounts.</li>
            <li>A remarkable acceptance rate of <strong>97.0%</strong> for successful biometric verifications.</li>
            <li>A first-attempt completion success rate of <strong>over 97.9%</strong>.</li>
        </ul>
        <p>This impressive performance showcases authID's capability to efficiently onboard new users while preventing access from malicious actors, enhancing overall user experience.</p>
    </section>

    <section>
        <h3>Protection Against Cyber Threats</h3>
        <p>As global retailers increasingly confront sophisticated threats such as deepfakes, AI hacking attempts, and ransomware, the need for robust identity verification solutions becomes paramount. The <strong>IBM Cost of a Data Breach Report 2025</strong> states that the retail industry faced an average data breach cost of <strong>$3.54 million</strong>, highlighting the urgency for effective digital security measures.</p>
        <p>With authID's solutions, the retailer significantly reduced their vulnerability to fraud and cybercrime, thereby securing vital aspects of their operations, including payment processing and supply chain integrity.</p>
    </section>

    <section>
        <h3>Client Success and Scalability</h3>
        <p>Rhon Daguro, CEO of authID, expressed pride in the company's ability to deliver substantial improvements in scale and efficiency in a short time frame. He stated, “In the case of this major retail customer, we’ve been able to provide in just a few short months exceptional scale, efficiency, and user experience improvements.” The collaboration between authID’s Client Services team and the retailer's IT department has been pivotal in evaluating success factors and maximizing the deployment of authID’s biometric identity assurance solutions.</p>
    </section>

    <section>
        <h3>Industry-Leading Biometric Identity Platform</h3>
        <p>authID’s platform leads the industry with its ability to detect photo spoofing, deepfakes, and other fraudulent attempts in less than one second. By utilizing PrivacyKey™, authID complies with regulations surrounding personal and biometric data, ensuring that only cryptographic keys are stored instead of sensitive information. This addresses the growing threat of <strong>account takeover fraud</strong>, which reached consumer fraud costs of <strong>$15.6 billion</strong> in 2024, according to Equifax.</p>
    </section>

    <section>
        <h3>About authID</h3>
        <p>authID® (Nasdaq: AUID) provides enterprises with the ability to “Know Who's Behind the Device™” for every customer or employee interaction through an easy-to-integrate, patented biometric identity platform. The technology ensures quick and accurate user verification with a <strong>1-in-1-billion False Positive Rate</strong>, offering industry-leading speed and privacy protection. For more information about authID’s capabilities and solutions, visit <a href="https://authid.ai/authid-use-cases/call-center-authentication/">authID's website</a>.</p>
    </section>
</article>

AuthID Inc. announced an expanded rollout of its biometric identity platform with a major retail customer, showcasing a 97% acceptance rate and 112% growth in new accounts. This is significant as cyber threats continue to target retailers, emphasizing the need for robust security solutions and potentially driving stock gains.

authID's PrivacyKey™ Delivers Powerful Performance, Delivering 472% Growth in Biometric Enrollments at One of the Largest Global Retailers

AI Summary

Sentiment Rationale

Trading Thesis

Market-Moving

Key Facts

Companies Mentioned

Industry News

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