Business class+? Delta says segmentation is coming to high-end cabins
1. Delta is innovating premium tickets to enhance customer segmentation. 2. Revenue from premium seats rose 6% to $10.6 billion this year. 3. Economy ticket revenue dropped 4% to $11.7 billion, indicating a shift in demand. 4. Delta plans to upgrade and update premium cabin products to remain competitive. 5. Focus on improved service may strengthen Delta's market position and margins.