CareCloud Announces Acquisition of HFMA's MAP App to Expand AI-Driven Benchmarking in Hospitals and Integrated Health Systems

Acquisition and long-term partnership with HFMA further strengthen CareCloud’s position in the inpatient healthcare IT market SOMERSET, N.J., Sept. 29, 2025 (GLOBE NEWSWIRE) -- CareCloud, Inc. (NASDAQ: CCLD, CCLDO) (“CareCloud” or the “Company”), a leader in AI-driven healthcare technology solutions for hospitals, integrated health systems, and medical practices nationwide, today announced its definitive agreement to acquire MAP App, a leading hospital benchmarking tool created by the Healthcare Financial Management Association (“HFMA”). This acquisition, which is scheduled to close on October 1, 2025 and is supported by a long-term joint marketing agreement, will enable the expansion of MAP App’s capabilities, including AI-driven insights, while accelerating its growth throughout the hospital market. MAP App is an industry-leading tool for benchmarking and measuring revenue cycle management performance, which was developed by HFMA and is used by top hospitals and healthcare organizations nationwide. The acquisition reflects both HFMA’s desire to partner with a leader in healthcare technology to expand MAP App’s core capabilities and CareCloud’s strategy to expand its SaaS-based ecosystem with best-in-class tools that complement its AI-powered revenue cycle platform. “Aligned with HFMA’s mission, MAP App provides hospitals with the revenue cycle insights needed to improve transparency, efficiency, and financial results. Together, we look forward to advancing this tool to the next level of innovation and impact,” said Stephen Snyder, Co-Chief Executive Officer, CareCloud. “This acquisition enables CareCloud to deliver actionable insights and uncover opportunities for measurable improvement, strengthened by the capabilities of our AI Center of Excellence and the synergies created through our recent acquisition of Medsphere’s hospital IT business.” “MAP App is an outgrowth of our mission to equip our 140,000 members with the tools and insights they need to advance revenue cycle performance,” said C. Ann Jordan, President & CEO, HFMA. “We are excited to work with CareCloud to take MAP App forward, leveraging their strong technological capabilities and AI expertise. Together we will broaden the reach of MAP App, ensuring more providers benefit from improved performance measurement and greater financial transparency.” HFMA is the nation’s leading membership organization for healthcare finance leaders and helps hospitals, health systems and other healthcare organizations navigate complex financial challenges by providing education, certification, and practical tools that drive better business and clinical outcomes. Among its key innovations is the MAP App, a hospital benchmarking solution developed by HFMA to equip providers with the insights needed to improve transparency, efficiency, and sustainability in revenue cycle management. The acquisition of MAP App will not have a material financial impact on the Company in 2025. About CareCloud CareCloud (Nasdaq: CCLD, CCLDO) brings disciplined innovation to the business of healthcare. Our suite of AI and technology-enabled solutions helps clients increase financial and operational performance, streamline clinical workflows and improve the patient experience. More than 40,000 providers count on CareCloud to help them improve patient care, while reducing administrative burdens and operating costs. Learn more about our products and services, including revenue cycle management (RCM), practice management (PM), electronic health records (EHR), business intelligence, patient experience management (PXM) and digital health, at carecloud.com. Follow CareCloud on LinkedIn, X and Facebook. For additional information, please visit our website at carecloud.com. To listen to video presentations by CareCloud’s management team, read recent press releases and view the latest investor presentation, please visit ir.carecloud.com. Forward-Looking Statements This press release contains various forward-looking statements within the meaning of the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995. These statements relate to anticipated future events, future results of operations or future financial performance. In some cases, you can identify forward-looking statements by terminology such as “may,” “might,” “will,” “shall,” “should,” “could”, “intends,” “expects,” “plans,” “goals,” “projects,” “anticipates,” “believes,” “seeks,” “estimates,” “predicts,” “possible,” “potential,” “target,” or “continue” or the negative of these terms or other comparable terminology. Our operations involve risks and uncertainties, many of which are outside our control, and any one of which, or a combination of which, could materially affect our results of operations and whether the forward-looking statements ultimately prove to be correct. Forward-looking statements in this press release include, without limitation, statements reflecting management's expectations for future financial performance and operating expenditures, expected growth, profitability and business outlook, and the expected results from the integration of our acquisitions. Past operational or stock price performance is not an indication of future performance. These forward-looking statements are neither historical facts nor assurances of future performance. Instead, they are only predictions, are uncertain and involve substantial known and unknown risks, uncertainties and other factors which may cause our (or our industry’s) actual results, levels of activity or performance to be materially different from any future results, levels of activity or performance expressed or implied by these forward-looking statements. New risks and uncertainties emerge from time to time, and it is not possible for us to predict all of the risks and uncertainties that could have an impact on the forward-looking statements, including without limitation, risks and uncertainties relating to the Company’s ability to manage growth, migrate newly acquired customers and retain new and existing customers, maintain cost-effective global operations, increase operational efficiency and reduce operating costs, predict and properly adjust to changes in reimbursement and other industry regulations and trends, retain the services of key personnel, develop new technologies, upgrade and adapt legacy and acquired technologies to work with evolving industry standards, compete with other companies’ products and services competitive with ours, and other important risks and uncertainties referenced and discussed under the heading titled “Risk Factors” in the Company’s filings with the Securities and Exchange Commission. The statements in this press release are made as of the date of this press release, even if subsequently made available by the Company on its website or otherwise. The Company does not assume any obligations to update the forward-looking statements provided to reflect events that occur or circumstances that exist after the date on which they were made. SOURCE: CareCloud Company Contact: Norman Roth Interim Chief Financial Officer and Corporate Controller CareCloud, Inc. nroth@carecloud.com Investor Contact: Stephen Snyder Co-Chief Executive Officer CareCloud, Inc. ir@carecloud.com

CareCloud Announces Acquisition of HFMA's MAP App to Expand AI-Driven Benchmarking in Hospitals and Integrated Health Systems

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