Carriage Services Announces Fourth Quarter and Full Year 2024 Results and Issues 2025 Guidance

HOUSTON, Feb. 26, 2025 (GLOBE NEWSWIRE) -- Carriage Services, Inc. (NYSE: CSV) today announced results for the fourth quarter and year ended December 31, 2024. Company Highlights: Exceeded full year 2024 guidance for adjusted consolidated EBITDA and adjusted earnings per share, and achieved the high end of the range for total revenue, while divesting certain non-core assets;A 26.7% increase in consolidated cemetery preneed sales, and an increase of 3.1% in consolidated funeral average revenue per contract, drove total revenue of $404.2 million, representing growth of 5.7% over the prior year;GAAP net income decline of 1.4%, and adjusted consolidated EBITDA growth of 11.5%, over the prior year;GAAP diluted EPS of $2.10, a decline of 1.9% over the prior year and adjusted diluted EPS of $2.65, an increase of 21.0% over the prior year;Leverage ratio lowered to 4.3x from 5.1x at the same period last year, as the Company paid down $42.1 million of debt on its credit facility during the year; andThe Company’s guidance for 2025 is $400-$410 million in total revenue, adjusted consolidated EBITDA of $128-$133 million, adjusted diluted EPS of $3.10-$3.30 and adjusted free cash flow of $40-$50 million, including expected divestitures of non-core assets. Carlos Quezada, Vice Chairman and CEO, stated, “We are thrilled to announce that our strategic execution at every level has delivered outstanding financial results for the full year 2024. While the fourth quarter saw reduced funeral home revenue—primarily due to tough year-over-year comparisons and the lower volumes we began experiencing in October—our overall performance remained strong. As we previously communicated in our third quarter earnings call, we anticipated these trends, yet we remained confident in our trajectory. This confidence led us to raise our full-year guidance, and we not only met the upper range for total revenue but exceeded expectations for adjusted EBITDA and EPS. The decline in volume appears to be linked to a delayed flu season, which impacted the number of at-need funeral services. However, based on current trends, we believe we are well-positioned for continued success in 2025. These remarkable results are a testament to the dedication, hard work, and excellence of our team at Carriage. We deeply appreciate your continued support and look forward to building on this momentum, driving even greater success in 2025 and beyond,” concluded Mr. Quezada. FINANCIAL HIGHLIGHTS Three Months Ended December 31, Years Ended December 31,(in millions except volume, average, margins and EPS) 2024 2023 2024 2023 GAAP Metrics: Total revenue $ 97.7 $ 98.8 $ 404.2 $ 382.5 Operating income $ 21.1 $ 23.9 $ 81.8 $ 81.0 Operating income margin 21.6% 24.2% 20.2% 21.2%Net income $ 9.9 $ 11.6 $ 33.0 $ 33.4 Diluted EPS $ 0.62 $ 0.75 $ 2.10 $ 2.14 Cash provided by operating activities $ 9.3 $ 13.7 $ 52.0 $ 75.6 Non-GAAP Metrics(1): Adjusted consolidated EBITDA $ 29.3 $ 32.4 $ 126.2 $ 113.2 Adjusted consolidated EBITDA margin 30.0% 32.8% 31.2% 29.6%Adjusted diluted EPS $ 0.62 $ 0.77 $ 2.65 $ 2.19 Adjusted free cash flow $ 8.9 $ 12.8 $ 51.5 $ 55.1 Cemetery Operating Metrics(2): Preneed interment rights (property) sold 3,396 3,099 14,503 11,620 Average price per preneed interment right sold $ 5,264 $ 5,091 $ 5,379 $ 5,063 Funeral Operating Metrics(3): Funeral contracts 10,620 11,211 43,881 45,340 Average revenue per funeral contract(4) $ 5,524 $ 5,471 $ 5,554 $ 5,401 Burial rate 31.2% 33.1% 32.1% 33.1%Cremation rate 61.5% 59.3% 60.2% 59.2%(1) We present both GAAP and Non-GAAP measures to provide investors with additional information and to allow for the increased comparability of our ongoing performance from period to period. The most comparable GAAP measures to the Non-GAAP measures presented in this table can be found in the Reconciliation of Non-GAAP Financial Measures section of this earnings release.(2) Metrics calculated using cemetery operating results.(3) Metrics calculated using funeral operating results.(4) Excludes preneed interest earnings reflected in financial revenue. Total revenue for the three months ended December 31, 2024 decreased $1.1 million compared to the three months ended December 31, 2023. We experienced an anticipated decline in consolidated funeral contract volume against a challenging prior year comparable, resulting in a 7.3% decrease, which was partially offset by a 1.4% increase in the average revenue per funeral contract. Additionally, we experienced an 8.4% increase in preneed interment rights (property) sold and a 4.2% increase in the average price per preneed interment right sold.Net income for the three months ended December 31, 2024 decreased $1.8 million compared to the three months ended December 31, 2023 primarily driven by the decrease in funeral revenue. We experienced a $1.0 million decrease in gross profit contribution from our businesses, a $1.5 million increase in general, administrative and other expenses and a $0.2 million increase in income tax expense, which was partially offset by a $2.0 million decrease in interest expense.Total revenue for the year ended December 31, 2024 increased $21.7 million compared to the year ended December 31, 2023. We achieved continued growth in consolidated cemetery preneed sales as we experienced a 22.9% increase in preneed interment rights (property) sold and a 7.3% increase in the average price per preneed interment right sold. Additionally, we experienced a 3.1% increase in the average revenue per funeral contract, which was offset by a 4.9% decrease in funeral contract volume.Net income for the year ended December 31, 2024 decreased $0.5 million compared to the year ended December 31, 2023. We experienced a $19.1 million increase in gross profit contribution from our businesses and a $4.2 million decrease in interest expense, which was offset by a $16.9 million increase in general, administrative and other expenses, primarily comprised of one-time costs related to executive severance payments and the Company’s review of strategic alternatives, a $4.1 million increase in income tax expense and a $1.4 million increase in loss on divestitures, disposals and impairment charges. OUTLOOK FOR 2025 The Company’s 2025 outlook incorporates previously stated organic growth initiatives around preneed sales, both in the cemetery and funeral businesses, and expected cost discipline while the Company continues to deleverage the balance sheet. Additionally, in the first half of 2025, the Company expects to divest certain non-core assets, reducing 2025 revenue and field EBITDA by ~$7.9 million and ~$2.3 million, respectively – the 2025 Outlook reflects the expected impact of these divestitures. 2025 Outlook(1)(in millions - except per share amounts) Total revenue $400 - $410Adjusted consolidated EBITDA $128 - $133Adjusted diluted EPS $3.10 - $3.30Adjusted free cash flow(2) $40 - $50(1) Includes the expected impact of divestitures of certain non-core assets.(2) Includes the expected impact of total capital expenditures (growth and maintenance). CALL AND INVESTOR RELATIONS CONTACT Carriage Services has scheduled a conference call for tomorrow, February 27, 2025 at 9:30 a.m. Central Time. To participate in the call, please dial 888-394-8218 (Conference ID - 3831963) or live over the Internet via webcast click link. An audio archive of the call will be available on demand via the Company's website at www.carriageservices.com. For any investor relations questions, please email InvestorRelations@carriageservices.com. CARRIAGE SERVICES, INC.CONDENSED OPERATING AND FINANCIAL TREND REPORT(in thousands - except per share amounts) 2020 2021 2022 2023 2024 Funeral operating revenue$222,392 $248,117 $247,160 $244,893 $243,709 Cemetery operating revenue 68,391 90,502 89,045 101,150 125,095 Financial revenue 19,176 22,097 21,997 25,650 29,690 Ancillary revenue 4,661 4,437 4,193 4,588 4,322 Divested revenue 14,828 10,733 7,779 6,239 1,382 Total revenue$329,448 $375,886 $370,174 $382,520 $404,198 Funeral operating EBITDA$91,994 $107,792 $100,999 $93,766 $95,113 Funeral operating EBITDA margin 41.4% 43.4% 40.9% 38.3% 39.0% Cemetery operating EBITDA 26,591 42,079 37,386 40,899 57,233 Cemetery operating EBITDA margin 38.9% 46.5% 42.0% 40.4% 45.8% Financial EBITDA 17,847 20,546 20,326 23,970 27,423 Financial EBITDA margin 93.1% 93.0% 92.4% 93.5% 92.4% Ancillary EBITDA 1,186 1,006 841 455 673 Ancillary EBITDA margin 25.4% 22.7% 20.1% 9.9% 15.6% Divested EBITDA 4,324 3,218 1,809 1,986 209 Divested EBITDA margin 29.2% 30.0% 23.3% 31.8% 15.1%Total EBITDA$141,942 $174,641 $161,361 $161,076 $180,651 Total EBITDA margin 43.1% 46.5% 43.6% 42.1% 44.7% Total overhead$40,514 $54,282 $53,848 $50,086 $66,862 Overhead as a percentage of revenue 12.3% 14.4% 14.5% 13.1% 16.5% Consolidated EBITDA$101,428 $120,359 $107,513 $110,990 $113,789 Consolidated EBITDA margin 30.8% 32.0% 29.0% 29.0% 28.2% Other expenses and interest Depreciation & amortization$19,389 $20,520 $19,799 $21,117 $22,890 Non-cash stock compensation 3,370 5,513 5,959 7,703 6,520 Interest expense 32,515 25,445 25,895 36,266 32,075 Loss on extinguishment of debt 6 23,807 190 — — Other 21,506 770 (1,524) (525) 2,224 Pretax income $24,642 $44,304 $57,194 $46,429 $50,080 Net tax expense 8,552 11,145 15,813 13,016 17,127 Net income $16,090 $33,159 $41,381 $33,413 $32,953 Special items(1)$25,579 $30,607 $(200) $1,003 $12,564 Tax effect on special items 7,986 8,503 95 285 4,096 Adjusted net income$33,683 $55,263 $41,086 $34,131 $41,421 Adjusted net income margin 10.2% 14.7% 11.1% 8.9% 10.2% Adjusted basic earnings per share$1.88 $3.17 $2.76 $2.29 $2.73 Adjusted diluted earnings per share$1.86 $3.02 $2.61 $2.19 $2.65 GAAP basic earnings per share$0.90 $1.90 $2.78 $2.24 $2.17 GAAP diluted earnings per share$0.89 $1.81 $2.63 $2.14 $2.10 Weighted average shares o/s - basic 17,872 17,409 14,857 14,803 14,971 Weighted average shares o/s - diluted 18,077 18,266 15,710 15,455 15,443 Reconciliation of Consolidated EBITDA to Adjusted consolidated EBITDA Consolidated EBITDA$101,428 $120,359 $107,513 $110,990 $113,789 Special items(1) 2,822 5,802 1,799 2,192 12,456 Adjusted consolidated EBITDA $104,250 $126,161 $109,312 $113,182 $126,245 Adjusted consolidated EBITDA margin 31.6% 33.6% 29.5% 29.6% 31.2% (1) A detail of our Special items presented in this table can be found in the Reconciliation of Non-GAAP Financial Measures section of this earnings release. CARRIAGE SERVICES, INC.CONDENSED CONSOLIDATED BALANCE SHEET (in thousands) December 31, 2024 December 31, 2023ASSETS Current assets: Cash and cash equivalents$1,165 $1,523 Accounts receivable, net 30,193 27,060 Inventories 7,920 8,347 Prepaid and other current assets 4,123 4,791 Current assets held for sale 1,135 — Total current assets 44,536 41,721 Preneed cemetery trust investments 98,120 96,374 Preneed funeral trust investments 106,219 107,842 Preneed cemetery receivables, net 50,958 35,575 Receivables from preneed funeral trusts, net 22,372 21,530 Property, plant and equipment, net 273,004 287,484 Cemetery property, net 109,576 114,580 Goodwill 414,859 423,643 Intangible and other non-current assets, net 40,427 37,677 Operating lease right-of-use assets 14,953 16,295 Cemetery perpetual care trust investments 85,103 85,331 Non-current assets held for sale 19,453 — Total assets$1,279,580 $1,268,052 LIABILITIES AND STOCKHOLDERS’ EQUITY Current liabilities: Current portion of debt and lease obligations$3,914 $3,842 Accounts payable 15,427 11,866 Accrued and other liabilities 38,460 35,362 Current liabilities held for sale 240 — Total current liabilities 58,041 51,070 Acquisition debt, net of current portion 4,895 5,461 Long-term liabilities held for sale 13,842 — Credit facility 135,382 177,794 Senior notes 396,597 395,905 Obligations under finance leases, net of current portion 6,045 5,831 Obligations under operating leases, net of current portion 14,035 15,797 Deferred preneed cemetery revenue 61,767 61,048 Deferred preneed funeral revenue 39,261 39,537 Deferred tax liability 51,429 52,127 Other long-term liabilities 1,179 1,855 Deferred preneed cemetery receipts held in trust 98,120 96,374 Deferred preneed funeral receipts held in trust 106,219 107,842 Care trusts’ corpus 84,218 84,351 Total liabilities 1,071,030 1,094,992 Commitments and contingencies: Stockholders’ equity: Common stock 269 266 Additional paid-in capital 243,825 241,291 Retained earnings 243,209 210,256 Treasury stock (278,753) (278,753)Total stockholders’ equity 208,550 173,060 Total liabilities and stockholders’ equity$1,279,580 $1,268,052 CARRIAGE SERVICES, INC.CONSOLIDATED STATEMENTS OF OPERATIONS(unaudited and in thousands, except per share data) Three months ended December 31, Years Ended December 31, 2024 2023 2024 2023 Revenue: Service revenue$44,003 $45,729 $183,051 $182,166 Property and merchandise revenue 44,421 43,562 186,932 169,490 Other revenue 9,276 9,543 34,215 30,864 97,700 98,834 404,198 382,520 Field costs and expenses: Cost of service 22,585 22,597 90,704 91,799 Cost of merchandise 31,499 31,562 126,922 123,817 Cemetery property amortization 1,895 1,628 8,168 6,039 Field depreciation expense 3,446 3,620 13,729 14,166 Regional and unallocated funeral and cemetery costs 3,192 3,237 15,364 16,576 Other expenses 1,438 1,564 5,921 5,828 64,055 64,208 260,808 258,225 Gross profit 33,645 34,626 143,390 124,295 Corporate costs and expenses: General, administrative and other 11,964 10,443 59,011 42,125 Net loss on divestitures, disposals and impairment charges 625 262 2,580 1,191 Operating income 21,056 23,921 81,799 80,979 Interest expense 7,004 9,053 32,075 36,266 Net gain on property damage, net of insurance claims — — (417) (343)Other, net 2 (737) 61 (1,373)Income before income taxes 14,050 15,605 50,080 46,429 Expense for income taxes 4,117 4,287 16,079 13,186 Expense (benefit) related to discrete income tax items 78 (320) 1,048 (170)Total expense for income taxes 4,195 3,967 17,127 13,016 Net income$9,855 $11,638 $32,953 $33,413 Basic earnings per common share:$0.65 $0.78 $2.17 $2.24 Diluted earnings per common share:$0.62 $0.75 $2.10 $2.14 Dividends declared per common share:$0.1125 $0.1125 $0.4500 $0.4500 Weighted average number of common and common equivalent shares outstanding: Basic 15,033 14,838 14,971 14,803 Diluted 15,590 15,448 15,443 15,455 CARRIAGE SERVICES, INC.CONSOLIDATED STATEMENTS OF CASH FLOWS(in thousands) Years Ended December 31, 2024 2023 Cash flows from operating activities: Net income$32,953 $33,413 Adjustments to reconcile net income to net cash provided by operating activities: Depreciation and amortization 22,890 21,117 Provision for credit losses 3,351 3,050 Stock-based compensation expense 6,520 7,703 Deferred income tax (benefit) expense (698) 3,307 Amortization of intangibles 1,357 1,401 Amortization of debt issuance costs 622 699 Amortization and accretion of debt 539 515 Net loss on divestitures, disposals and impairment charges 2,580 1,191 Net gain on property damage, net of insurance claims (417) (343)Gain on sale of excess land — (1,407) Changes in operating assets and liabilities that provided (used) cash: Accounts and preneed receivables (24,620) (8,122)Inventories, prepaid and other current assets 1,056 (72)Intangible and other non-current assets (4,402) (3,246)Preneed funeral and cemetery trust investments 1,390 (775)Accounts payable 1,616 169 Accrued and other liabilities 3,590 2,988 Deferred preneed funeral and cemetery revenue 6,866 14,968 Deferred preneed funeral and cemetery receipts held in trust (3,197) (966)Net cash provided by operating activities 51,996 75,590 Cash flows from investing activities: Acquisitions of businesses and real property — (44,500)Proceeds from divestitures and sale of other assets 12,057 4,132 Proceeds from insurance claims 403 1,403 Capital expenditures (16,098) (18,039)Net cash used in investing activities (3,638) (57,004) Cash flows from financing activities: Borrowings from the credit facility 54,900 86,100 Payments against the credit facility (97,000) (97,700)Payment of debt issuance costs for the credit facility (781) — Payments on acquisition debt and obligations under finance leases (1,061) (1,167)Proceeds from the exercise of stock options and employee stock purchase plan contributions 2,626 1,494 Taxes paid on restricted stock vestings and exercise of stock options (593) (252)Dividends paid on common stock (6,807) (6,708)Net cash used in financing activities (48,716) (18,233) Net (decrease) increase in cash and cash equivalents (358) 353 Cash and cash equivalents at beginning of year 1,523 1,170 Cash and cash equivalents at end of year$1,165 $1,523 NON-GAAP FINANCIAL MEASURES This earnings release uses Non-GAAP financial measures to present the financial performance of the Company. Non-GAAP financial measures should be viewed in addition to, and not as an alternative for, the Company’s reported operating results or cash flow from operations or any other measure of performance as determined in accordance with GAAP. We believe the Non-GAAP results are useful to investors to compare our results to previous periods, to provide insight into the underlying long-term performance trends in our business and to provide the opportunity to differentiate ourselves as the best consolidation platform in the industry against the performance of other funeral and cemetery companies. Reconciliations of the Non-GAAP financial measures to GAAP measures are also provided in this earnings release. The Non-GAAP financial measures used in this earnings release and the definitions of them used by the Company for our internal management purposes in this earnings release are described below. Special items are defined as charges or credits included in our GAAP financial statements that can vary from period to period and are not reflective of costs incurred in the ordinary course of our operations. The change in uncertain tax reserves and the tax adjustment related to certain discrete items were not tax effected. Special items were taxed at the operating tax rate.Adjusted net income is defined as net income after adjustments for special items that we believe do not directly reflect our core operations and may not be indicative of our normal business operations. Adjusted net income margin is defined as adjusted net income as a percentage of total revenue.Consolidated EBITDA is defined as operating income, plus depreciation and amortization expense, non-cash stock compensation and net loss on divestitures, disposals and impairment charges. Consolidated EBITDA margin is defined as consolidated EBITDA as a percentage of total revenue.Adjusted consolidated EBITDA is defined as consolidated EBITDA after adjustments for acquisition expenses, severance and separation costs, litigation reserves, disaster recovery and pandemic costs and other special items. Adjusted consolidated EBITDA margin is defined as adjusted consolidated EBITDA as a percentage of total revenue.Adjusted free cash flow is defined as cash provided by operating activities, adjusted by special items as deemed necessary, less cash for maintenance capital expenditures, which include facility repairs and improvements, equipment, furniture and vehicle purchases and information technology infrastructure improvements. Adjusted free cash flow margin is defined as adjusted free cash flow as a percentage of total revenue.Funeral operating EBITDA is defined as funeral gross profit, plus depreciation and amortization and regional and unallocated costs, less financial EBITDA, ancillary EBITDA and divested EBITDA related to the Funeral Home segment. Funeral operating EBITDA margin is defined as funeral operating EBITDA as a percentage of funeral operating revenue.Cemetery operating EBITDA is defined as cemetery gross profit, plus depreciation and amortization and regional and unallocated costs, less financial EBITDA and divested EBITDA related to the Cemetery segment. Cemetery operating EBITDA margin is defined as cemetery operating EBITDA as a percentage of cemetery operating revenue.Preneed cemetery sales production is defined as cemetery property, merchandise and services sold prior to death.Financial EBITDA is defined as financial revenue, less the related expenses. Financial revenue and the related expenses are presented within Other revenue and Other expenses, respectively, on the Consolidated Statement of Operations. Financial EBITDA margin is defined as financial EBITDA as a percentage of financial revenue.Ancillary revenue is defined as revenues from our ancillary businesses, which include a flower shop, a monument company, a pet cremation business and our online cremation businesses. Ancillary revenue and the related expenses are presented within Other revenue and Other expenses, respectively, on the Consolidated Statement of Operations.Ancillary EBITDA is defined as ancillary revenue, less expenses related to our ancillary businesses noted above. Ancillary EBITDA margin is defined as ancillary EBITDA as a percentage of ancillary revenue.Divested revenue is defined as revenues from certain funeral home and cemetery businesses that we have divested.Divested EBITDA is defined as divested revenue, less field level and financial expenses related to the divested businesses noted above. Divested EBITDA margin is defined as divested EBITDA as a percentage of divested revenue.Overhead expenses are defined as regional and unallocated funeral and cemetery costs and general, administrative and other costs, excluding home office depreciation and non-cash stock compensation.Adjusted basic earnings per share (EPS) is defined as GAAP basic earnings per share, adjusted for special items.Adjusted diluted earnings per share (EPS) is defined as GAAP diluted earnings per share, adjusted for special items. Funeral Operating EBITDA and Cemetery Operating EBITDA Our operations are reported in two business segments: Funeral Home operations and Cemetery operations. Our operating level results highlight trends in volumes, revenue, operating EBITDA (the individual business’ cash earning power/locally controllable business profit) and operating EBITDA margin (the individual business’ controllable profit margin). Funeral operating EBITDA and cemetery operating EBITDA are defined above. Funeral and cemetery gross profit is defined as revenue less “field costs and expenses” — a line item encompassing these areas of costs: i) funeral and cemetery field costs, ii) field depreciation and amortization expense, and iii) regional and unallocated funeral and cemetery costs. Funeral and cemetery field costs include cost of service, funeral and cemetery merchandise costs, operating expenses, labor and other related expenses incurred at the business level. Regional and unallocated funeral and cemetery costs presented in our GAAP statement consist primarily of salaries and benefits of our regional leadership, incentive compensation opportunity to our field employees and other related costs for field infrastructure. These costs, while necessary to operate our businesses as currently operated within our unique, decentralized platform, are not controllable operating expenses at the field level as the composition, structure and function of these costs are determined by executive leadership in the Houston Support Center. These costs are components of our overall overhead platform presented within consolidated EBITDA and adjusted consolidated EBITDA. We do not directly or indirectly “push down” any of these expenses to the individual business’ field level margins. We believe that our “regional and unallocated funeral and cemetery costs” are necessary to support our decentralized, high performance culture operating framework, and as such, are included in consolidated EBITDA and adjusted consolidated EBITDA, which more accurately reflects the cash earning power of the Company as an operating and consolidation platform. Usefulness and Limitations of These Measures When used in conjunction with GAAP financial measures, our total EBITDA, consolidated EBITDA and adjusted consolidated EBITDA are supplemental measures of operating performance that we believe are useful measures to facilitate comparisons to our historical consolidated and business level performance and operating results. We believe our presentation of adjusted consolidated EBITDA, a key metric used internally by our management, provides investors with a supplemental view of our operating performance that facilitates analysis and comparisons of our ongoing business operations because it excludes items that may not be indicative of our ongoing operating performance. Our total field EBITDA, consolidated EBITDA and adjusted consolidated EBITDA are not necessarily comparable to similarly titled measures used by other companies due to different methods of calculation. Our presentation is not intended to be considered in isolation or as a substitute for, or superior to, the financial information prepared and presented in accordance with GAAP. Funeral operating EBITDA, cemetery operating EBITDA, financial EBITDA, ancillary EBITDA and divested EBITDA are not consolidated measures of profitability. Our total field EBITDA excludes certain costs presented in our GAAP statement that we do not allocate to the individual business’ field level margins, as noted above. Consolidated EBITDA excludes certain items that we believe do not directly reflect our core operations and may not be indicative of our normal business operations. A reconciliation to operating income, the most directly comparable GAAP measure, is set forth below. Therefore, these measures may not provide a complete understanding of our performance and should be reviewed in conjunction with our GAAP financial measures. We strongly encourage investors to review the Company's consolidated financial statements and publicly filed reports in their entirety and not rely on any single financial measure. RECONCILIATION OF NON-GAAP FINANCIAL MEASURES The Non-GAAP financial measures are presented for additional information and are reconciled to their most comparable GAAP measures, all of which are reflected in the tables below. Reconciliation of Operating income to Consolidated EBITDA, Adjusted consolidated EBITDA (in thousands) and Operating income margin to Adjusted consolidated EBITDA margin for the three months and years ended December 31, 2024 and 2023: Three Months Ended December 31, Years Ended December 31, 2024 2023 2024 2023 Operating income$21,056 $23,921 $81,799 $80,979 Depreciation & amortization 5,616 5,494 22,890 21,117 Non-cash stock compensation 1,999 1,548 6,520 7,703 Net loss on divestitures, disposals and impairment charges 625 262 2,580 1,191 Consolidated EBITDA$29,296 $31,225 $113,789 $110,990 Adjusted for: Severance and separation costs(1)$— $— $6,228 $— Other special items(2) — 1,219 6,228 2,192 Adjusted consolidated EBITDA$29,296 $32,444 $126,245 $113,182 Total revenue$97,700 $98,834 $404,198 $382,520 Operating income margin 21.6% 24.2% 20.2% 21.2%Adjusted consolidated EBITDA margin 30.0% 32.8% 31.2% 29.6% (1) Primarily represents the severance and performance award settlement expense recognized during the first quarter of 2024 for our founder and former Executive Chairman of the Board per his Transition Agreement which was effective February 22, 2024 and severance expense recognized during the second quarter of 2024 for our former Chief Financial Officer per his Release and Separation Agreement which was effective July 1, 2024.(2) Represents expenses related to the review of strategic alternatives. Reconciliation of Operating income to Consolidated EBITDA, Adjusted consolidated EBITDA (in thousands) and Operating income margin to Adjusted consolidated EBITDA margin for the years ended December 31, 2020, 2021, and 2022: 2020 2021 2022 Operating income$57,227 $93,660 $79,726 Depreciation & amortization 19,389 20,520 19,799 Non-cash stock compensation 3,370 5,513 5,959 Net loss on divestitures, disposals and impairment charges 21,442 666 2,029 Consolidated EBITDA$101,428 $120,359 $107,513 Adjusted for: Special items(1) 2,822 5,802 1,799 Adjusted consolidated EBITDA$104,250 $126,161 $109,312 Total revenue$329,448 $375,886 $370,174 Operating income margin 17.4% 24.9% 21.5%Adjusted consolidated EBITDA margin 31.6% 33.6% 29.5% (1) 2020 2021 2022 Acquisition expenses$(11) $ — $— Severance and separation costs563 1,575 1,431 Litigation reserve270 1,050 200 Disaster recovery and pandemic costs1,627 2,157 168 Other special items(2)373 1,020 — Total$2,822 $5,802 $1,799 (2) In 2020, the special item represents the cost associated with a state audit assessment, excluding interest. In 2021, the special item represents a one-time $1.0 million payment for residual insurance claims. Special items affecting Adjusted net income (in thousands) for the years ended December 31, 2020, 2021, 2022, 2023 and 2024: 2020 2021 2022 2023 2024 Acquisition expenses$(11) $— $— $— $— Severance and separation costs(1) 563 1,575 1,431 — 6,228 Equity awards cancellation and exchange(2) 288 — — — (1,336)Accretion of discount on convert. sub. notes 216 20 — — — Net loss on extinguishment of debt — 23,807 190 — — Net loss (gain) on divestitures and sale of real property(3) 6,864 (856) (543) (1,300) 1,224 Impairment of goodwill, intangibles and PPE(4) 14,952 500 2,358 454 637 Litigation reserve 270 1,050 200 — — Net gain on property damage, net of insurance claims(5) — — (3,471) (343) (417)Disaster recovery and pandemic costs 1,627 2,157 168 — — Change in uncertain tax reserves and other — — (533) — — Tax adjustment related to certain discrete items 400 — — — — Other special items(6) 410 2,354 — 2,192 6,228 Total$25,579 $30,607 $(200) $1,003 $12,564 (1) In 2024, primarily represents the severance and performance award settlement expense recognized during the first quarter of 2024 for our founder and former Executive Chairman of the Board per his Transition Agreement which was effective February 22, 2024 and severance expense recognized during the second quarter of 2024 for our former Chief Financial Officer per his Release and Separation Agreement which was effective July 1, 2024. (2) In 2024, primarily represents the stock compensation benefit recognized during the first quarter of 2024 for equity awards cancelled for our founder and former Executive Chairman of the Board per his Transition Agreement, which was effective February 22, 2024. (3) Represents the net gain or loss recognized for the sale of businesses and real property during the periods presented. (4) Represents goodwill, tradename and property, plant and equipment impairments related to certain funeral homes recognized during the periods presented. (5) Represents the loss on property damage, net of insurance claims for property damaged by Hurricane Ian during the third quarter of 2022 and a fire that occurred during first quarter of 2023. (6) In 2020, the special item represents the cost associated with a state audit assessment. In 2021, the special item represents: (1) write-off of certain fixed assets; (2) a one-time $1.0 million payment for residual insurance claims; and (3) interest paid on our senior notes due 2026 for the two-week period prior to their redemption during which they were outstanding at the same time as our senior notes due 2029. In 2023 and 2024, special item represents expenses related to the review of strategic alternatives. Reconciliation of GAAP basic earnings per share to Adjusted basic earnings per share for the three months and years ended December 31, 2024 and 2023: Three Months Ended December 31, Years Ended December 31, 2024 2023 2024 2023GAAP basic earnings per share$0.65 $0.78 $2.17 $2.24Special items — 0.02 0.56 0.05Adjusted basic earnings per share$0.65 $0.80 $2.73 $2.29 Reconciliation of GAAP basic earnings per share to Adjusted basic earnings per share for the years ended December 31, 2020, 2021 and 2022: 2020 2021 2022 GAAP basic earnings per share$0.90 $1.90 $2.78 Special items 0.98 1.27 (0.02)Adjusted basic earnings per share$1.88 $3.17 $2.76 Reconciliation of GAAP diluted earnings per share to Adjusted diluted earnings per share for the three months and years ended December 31, 2024 and 2023: Three Months Ended December 31, Years Ended December 31, 2024 2023 2024 2023GAAP diluted earnings per share$0.62 $0.75 $2.10 $2.14Special items — 0.02 0.55 0.05Adjusted diluted earnings per share$0.62 $0.77 $2.65 $2.19 Reconciliation of GAAP diluted earnings per share to Adjusted diluted earnings per share for the years ended December 31, 2020, 2021 and 2022: 2020 2021 2022 GAAP diluted earnings per share$0.89 $1.81 $2.63 Special items 0.97 1.21 (0.02)Adjusted diluted earnings per share$1.86 $3.02 $2.61 Reconciliation of Cash provided by operating activities to Adjusted free cash flow (in thousands) for the three months and years ended December 31, 2024 and 2023: Three Months Ended December 31, Years Ended December 31, 2024 2023 2024 2023 Cash provided by operating activities$9,280 $13,741 $51,996 $75,590 Cash used for maintenance capital expenditures (2,299) (2,150) (7,312) (8,076)Free cash flow$6,981 $11,591 $44,684 $67,514 Plus: incremental special items: Withdrawal from preneed funeral and cemetery trust investments(1)$— $— $— $(8,599)Vendor incentive payment(2) — — — (6,000)Severance and separation costs(3) 665 — 3,531 — Other special items(4) 1,250 1,219 3,256 2,192 Adjusted free cash flow$8,896 $12,810 $51,471 $55,107 (1) During the year ended December 31, 2023, we withdrew $8.6 million of realized capital gains and earnings from our preneed funeral and cemetery trust investments. In certain states, we are allowed to withdraw these funds prior to the delivery of preneed merchandise and service contracts. While the realized capital gains and earnings are not recognized as revenue, they increase our cash flow from operations. (2) During the year ended December 31, 2023, we received a $6.0 million incentive payment from a vendor for entering into a strategic partnership agreement to market and sell prearranged funeral services in the future. While we only recognized $0.2 million of the incentive payment as Other revenue during the year ended December 31, 2023, this payment increased our cash flow from operations. (3) Primarily represents the cash paid to our founder and former Executive Chairman of the Board per his Transition Agreement which was effective February 22, 2024 and cash paid to our former Chief Financial Officer per his Release and Separation Agreement which was effective July 1, 2024. (4) Represents cash paid for professional services related to the review of strategic alternatives. Reconciliation of Cash provided by operating activities to Adjusted free cash flow (in thousands) for the years ended December 31, 2024 and 2023: Current(1) Adjustments(1) Revised(1) Years Ended December 31, 2024 2023 2024 2023 2024 2023 Cash provided by operating activities$51,996 $75,590 $— $— $51,996 $75,590 Cash used for capital expenditures (7,312) (8,076) (8,786) (9,963) (16,098) (18,039)Free cash flow$44,684 $67,514 $(8,786) $(9,963) $35,898 $57,551 Plus: incremental special items: Withdrawal from preneed funeral and cemetery trust investments$— $(8,599) $— $— $— $(8,599)Vendor incentive payment — (6,000) — — — (6,000)Severance and separation costs 3,531 — — — 3,531 — Other special items 3,256 2,192 — — 3,256 2,192 Adjusted free cash flow$51,471 $55,107 $(8,786) $(9,963) $42,685 $45,144 (1) We have provided full year 2024 guidance for adjusted free cash flow based on the calculation in the current column above, which includes cash used for maintenance expenditures. However, in years subsequent to 2024, we plan to provide adjusted free cash flow guidance based on a revised adjusted free cash flow calculation, which includes cash used for total capital expenditures. The adjustments column above reflects the cash used for growth capital expenditures. The revised column above reflects adjusted free cash flow based on a calculation, which includes cash used for total capital expenditures. Outlook for the estimated year ended December 31, 2025: Reconciliation of Operating income to Consolidated EBITDA, Adjusted consolidated EBITDA (in thousands) and Adjusted consolidated EBITDA margin for the estimated year ended December 31, 2025: 2025EOperating income$97,500 Depreciation & amortization 25,100 Non-cash stock compensation 8,400 Other Consolidated EBITDA$131,000 Adjusted for: Special items — Adjusted consolidated EBITDA$131,000 Total revenue$405,000 Adjusted consolidated EBITDA margin 32.3% Reconciliation of GAAP diluted earnings per share to Adjusted diluted earnings per share for the estimated year ended December 31, 2025: 2025EGAAP diluted earnings per share$3.50 Special items (0.30)Adjusted diluted earnings per share$3.20 Reconciliation of Cash provided by operating activities to Adjusted free cash flow (in thousands) for the estimated year ended December 31, 2025: 2025ECash provided by operating activities$61,500 Cash used for capital expenditures (21,000)Free cash flow$40,500 Special items 4,500 Adjusted free cash flow$45,000 CAUTIONARY STATEMENT ON FORWARD-LOOKING STATEMENTS This earnings release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, and contains certain statements and information that may constitute forward-looking statements within the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. All statements made herein or elsewhere by us, or on our behalf, other than statements of historical information, should be deemed to be forward-looking statements, which include, but are not limited to, statements regarding any expectations and projections of earnings, revenue, cash flow, investment returns, capital allocation, debt levels, equity performance, death rates, market share growth, cost inflation, overhead, preneed sales or other financial items; any statements of the plans, strategies, objectives, and timing of management for future operations or financing activities, including, but not limited to, capital allocation, organizational performance, execution of our strategic objectives and growth strategy, planned divestitures, technology improvements, product development, the ability to obtain credit or financing, anticipated integration, performance and other benefits of recently completed acquisitions, and cost management and debt reductions; any statements of the plans, timing and objectives of management for acquisition and divestiture activities; any statements regarding future economic conditions and market conditions or performance; and any statements of assumptions underlying any of the foregoing and are based on our current expectations and beliefs concerning future developments and their potential effect on us. Words such as “may”, “will”, “estimate”, “intend”, “believe”, “expect”, “seek”, “project”, “forecast”, “foresee”, “should”, “would”, “could”, “plan”, “anticipate” and other similar words may be used to identify forward-looking statements; however, the absence of these words does not mean that the statements are not forward-looking. While we believe these assumptions concerning future events are reasonable as and when made, there can be no assurance that future developments affecting us will be those that we anticipate. All comments concerning our expectations for future revenue and operating results are based on our forecasts for our existing operations and do not include the potential impact of any future acquisitions, except where specifically noted. Our forward-looking statements involve significant risks and uncertainties (some of which are beyond our control) and assumptions that could cause actual results to differ materially from our historical experience and our present expectations or projections. Important factors that could cause actual results to differ materially from those in the forward-looking statements include but are not limited to: our ability to find and retain skilled personnel; the effects of our talent recruitment efforts, incentive and compensation plans and programs, including such effects on our Standards Operating Model and the Company’s operational and financial performance; our ability to execute our strategic objectives and growth strategy, if at all; the potential adverse effects on the Company’s business, financial and equity performance if management fails to meet the expectations of its strategic objectives and growth strategy; our ability to execute and meet the objectives of our High Performance and Credit Profile Restoration Plan, if at all; the execution of our Standards Operating and Strategic Acquisition Models; the effects of competition; changes in the number of deaths in our markets, which are not predictable from market to market or over the short term; changes in consumer preferences and our ability to adapt to or meet those changes; our ability to generate preneed sales, including implementing our cemetery portfolio sales strategy, product development and optimization plans; the investment performance of our funeral and cemetery trust funds; fluctuations in interest rates, including, but not limited to, the effects of increased borrowing costs under our Credit Facility and our ability to minimize such costs, if at all; the effects of inflation on our operational and financial performance, including the increased overall costs for our goods and services, the impact on customer preferences as a result of changes in discretionary income, and our ability, if at all, to mitigate such effects; our ability to obtain debt or equity financing on satisfactory terms to fund additional acquisitions, expansion projects, working capital requirements and the repayment or refinancing of indebtedness; our ability to meet the timing, objectives and expectations related to our capital allocation framework, including our forecasted rates of return, planned uses of free cash flow and future capital allocation, including debt repayment plans, internal growth projects, potential strategic acquisitions, dividend increases, or share repurchases; our ability to meet the projected financial and equity performance goals to our full year outlook, if at all; the timely and full payment of death benefits related to preneed funeral contracts funded through life insurance contracts; the financial condition of third-party insurance companies that fund our preneed funeral contracts; increased or unanticipated costs, such as merchandise, goods, insurance or taxes, and our ability to mitigate or minimize such costs, if at all; our level of indebtedness and the cash required to service our indebtedness; changes in federal income tax laws and regulations and the implementation and interpretation of these laws and regulations by the Internal Revenue Service; effects of the application of other applicable laws and regulations, including changes in such regulations or the interpretation thereof; the potential impact of epidemics and pandemics, including any new or emerging public health threats, on customer preferences and on our business; government, social, business and other actions that have been and will be taken in response to pandemics and epidemics, including potential responses to any new or emerging public health threats; effects and expense of litigation; consolidation in the funeral and cemetery industry; our ability to identify and consummate strategic acquisitions, if at all, and successfully integrate acquired businesses with our existing businesses, including expected performance and financial improvements related thereto; potential adverse impacts resulting from the announcement of the conclusion of the Board’s strategic review; economic, financial and stock market fluctuations; interruptions or security lapses of our information technology, including any cybersecurity or ransomware incidents; adverse developments affecting the financial services industry; acts of war or terrorists acts and the governmental or military response to such acts; our failure to maintain effective control over financial reporting; and other factors and uncertainties inherent in the funeral and cemetery industry. For additional information regarding known material factors that could cause our actual results to differ from our projected results, please see “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2023, and in other filings with the SEC, available at www.carriageservices.com. Investors are cautioned not to place undue reliance on forward-looking statements, which speak only as of the date of the applicable communication and we undertake no obligation to publicly update or revise any forward-looking statements except to the extent required by applicable law.

Carriage Services Announces Fourth Quarter and Full Year 2024 Results and Issues 2025 Guidance

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