Gen Reports Third Quarter Fiscal Year 2025 Results

Company strengthens full-year guidance following strong Q3 momentum, /PRNewswire/ -- Gen Digital Inc. (NASDAQ: GEN), a global leader dedicated to Powering Digital Freedom, released its results for the third quarter fiscal year 2025, which ended December 27, 2024. Gen Q3 FY25 Results "Sophisticated scams and financial fraud are everywhere. People need comprehensive solutions to address both the evolving threat landscape while also protecting their personal information," said Vincent Pilette, CEO of Gen. "Millions of customers trust us to deliver practical solutions built with the best technology to address today's challenges and anticipate tomorrow's. We're dedicated to building upon that trust to not only protect their data and assets, but to also help them manage and grow their digital and financial life." Q3 Fiscal Year 2025 Financial Highlights and Commentary Year-Over-Year Q3 GAAP Results Revenue of $986 million, up 4% in USD Operating income of $374 million, up 13% Operating margin of 38%, up 3 points Q3 diluted EPS of $0.26, up 18% Q3 operating cash flow of $326 million, up 3% Q3 Non-GAAP Results Revenue of $986 million, up 4% in USD and in constant currency Bookings of $1,036 million, up 3% in USD and in constant currency Operating income of $577 million, up 4% in USD and in constant currency Operating margin of 58.5%, in-line with the prior year Diluted EPS of $0.56, up 15% in USD and in constant currency "Our Q3 results highlight another quarter of solid execution, keeping us on track to achieve our 2025 plan and deliver long-term and profitable growth," said Natalie Derse, CFO of Gen. "This quarter's results are a testament to both the continued demand for comprehensive consumer Cyber Safety, and the dedication of the entire Gen team to deliver on those needs. By making strategic investments and maintaining disciplined execution, we are well-positioned to sustain this momentum and drive future success." Q4 FY25 Non-GAAP Guidance Revenue expected to be in the range of $990 to $1,005 million EPS expected to be in the range of $0.57 to $0.59 Strengthened Fiscal Year 2025 Non-GAAP Annual Guidance Revenue now expected to be in the range of $3,915 to $3,930 million, compared to the prior range of $3,905 to $3,930 million EPS now expected to be in the range of $2.20 to $2.22, compared to the prior range of $2.18 to $2.23 Quarterly Cash DividendGen's Board of Directors has approved a regular quarterly cash dividend of $0.125 per common share to be paid on March 12, 2025, to all shareholders of record as of the close of business on February 17, 2025.Q3 FY25 Earnings CallJanuary 30, 20252 p.m. PT / 5 p.m. ETWebcast & Dial-in instructions at Investor.GenDigital.com. A replay will be posted following the call. For additional details regarding Gen's results and outlook, please see the Financials section of the Investor Relations website. About Gen Gen™ (NASDAQ: GEN) is a global company dedicated to powering Digital Freedom through its trusted Cyber Safety brands, Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner. The Gen family of consumer brands is rooted in providing safety for the first digital generations. Now, Gen empowers people to live their digital lives safely, privately, and confidently today and for generations to come. Gen brings award-winning products and services in cybersecurity, online privacy and identity protection to nearly 500 million users in more than 150 countries. Learn more at GenDigital.com.Forward-Looking StatementsThis press release contains statements which may be considered forward-looking within the meaning of the U.S. federal securities laws. In some cases, you can identify these forward-looking statements by the use of terms such as "expect," "will," "continue," or similar expressions, and variations or negatives of these words, but the absence of these words does not mean that a statement is not forward-looking. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including, but not limited to, the quotes under "Q3 Non-GAAP Results" including expectations relating to achievement of long-term objectives, and the statements under "Q4 FY25 Non-GAAP Guidance" and "Fiscal Year 2025 Non-GAAP Annual Guidance" including expectations relating to Q4 FY25 and FY25 non-GAAP revenue and non-GAAP EPS, and any statements of assumptions underlying any of the foregoing. These statements are subject to known and unknown risks, uncertainties and other factors that may cause our actual results, levels of activity, performance or achievements to differ materially from results expressed or implied in this press release. Such risk factors include, but are not limited to, those related to: the consummation of or anticipated impacts of acquisitions (including our ability to achieve synergies and associated cost savings from the merger with Avast); divestitures, restructurings, stock repurchases, financings, debt repayments and investment activities; difficulties in executing the operating model for the consumer Cyber Safety business; lower than anticipated returns from our investments in direct customer acquisition; difficulties in retaining our existing customers and converting existing non-paying customers to paying customers; difficulties and delays in reducing run rate expenses and monetizing underutilized assets; the successful development of new products and upgrades and the degree to which these new products and upgrades gain market acceptance; our ability to maintain our customer and partner relationships; the anticipated growth of certain market segments; fluctuations and volatility in our stock price; our ability to successfully execute strategic plans; the vulnerability of our solutions, systems, websites and data to intentional disruption by third parties; changes to existing accounting pronouncements or taxation rules or practices; and general business and macroeconomic changes in the U.S. and worldwide, including economic recessions, the impact of inflation, fluctuations in foreign currency exchange rates, changes in interest rates or tax rates, and ongoing and new geopolitical conflicts. Additional information concerning these and other risk factors is contained in the Risk Factors sections of our most recent reports on Form 10-K and Form 10-Q. We encourage you to read those sections carefully. There may also be other factors that have not been anticipated or are not described in our periodic filings, generally because we did not believe them to be significant at the time, which could cause actual results to differ materially from our projections and expectations. All forward-looking statements should be evaluated with the understanding of their inherent uncertainty. We assume no obligation, and do not intend, to update these forward-looking statements as a result of future events or developments. Use of Non-GAAP Financial InformationWe use non-GAAP measures of operating margin, operating income, net income and earnings per share, which are adjusted from results based on GAAP and exclude certain expenses, gains and losses. We also provide the non-GAAP metrics of revenues, and constant currency revenues. These non-GAAP financial measures are provided to enhance the user's understanding of our past financial performance and our prospects for the future. Our management team uses these non-GAAP financial measures in assessing Gen's performance, as well as in planning and forecasting future periods. These non-GAAP financial measures are not computed according to GAAP and the methods we use to compute them may differ from the methods used by other companies. Non-GAAP financial measures are supplemental, should not be considered a substitute for financial information presented in accordance with GAAP and should be read only in conjunction with our condensed consolidated financial statements prepared in accordance with GAAP. Readers are encouraged to review the reconciliation of our non-GAAP financial measures to the comparable GAAP results, which is attached to our quarterly earnings release, and which can be found, along with other financial information including the Earnings Presentation, on the investor relations page of our website at Investor.GenDigital.com. No reconciliation of the forecasted range for non-GAAP revenues and EPS guidance is included in this release because most non-GAAP adjustments pertain to events that have not yet occurred. It would be unreasonably burdensome to forecast, therefore we are unable to provide an accurate estimate. GEN DIGITAL INC. Condensed Consolidated Balance Sheets (1) (Unaudited, in millions) December 27, 2024 March 29, 2024 ASSETS Current assets: Cash and cash equivalents $ 883 $ 846 Accounts receivable, net 152 163 Other current assets 262 334 Assets held for sale 23 15 Total current assets 1,320 1,358 Property and equipment, net 61 72 Intangible assets, net 2,336 2,638 Goodwill 10,171 10,210 Other long-term assets 1,475 1,515 Total assets $ 15,363 $ 15,793 LIABILITIES AND STOCKHOLDERS' EQUITY (DEFICIT) Current liabilities: Accounts payable $ 102 $ 66 Accrued compensation and benefits 93 78 Current portion of long-term debt 1,396 175 Contract liabilities 1,777 1,808 Other current liabilities 396 599 Total current liabilities 3,764 2,726 Long-term debt 7,080 8,429 Long-term contract liabilities 72 76 Deferred income tax liabilities 223 261 Long-term income taxes payable 1,385 1,490 Other long-term liabilities 688 671 Total liabilities 13,212 13,653 Total stockholders' equity (deficit) 2,151 2,140 Total liabilities and stockholders' equity $ 15,363 $ 15,793 _______________ (1) During the first quarter of fiscal year 2025, we identified and made a revision to our historical practice of when we recognize revenue from certain customers. We concluded that the impact of the revision was an immaterial correction to prior period financial statements. However, for comparative purposes we have corrected for this in prior periods reported above. GEN DIGITAL INC. Condensed Consolidated Statements of Operations (1) (Unaudited, in millions, except per share amounts) Three Months Ended Nine Months Ended December 27, 2024 December 29, 2023 December 27, 2024 December 29, 2023 Net revenues $ 986 $ 948 $ 2,925 $ 2,836 Cost of revenues 193 182 577 541 Gross profit 793 766 2,348 2,295 Operating expenses: Sales and marketing 182 184 549 552 Research and development 84 77 248 252 General and administrative 108 110 224 559 Amortization of intangible assets 43 61 130 183 Restructuring and other costs 2 2 4 36 Total operating expenses 419 434 1,155 1,582 Operating income (loss) 374 332 1,193 713 Interest expense (141) (165) (443) (508) Other income (expense), net (25) 11 (8) 30 Income (loss) before income taxes 208 178 742 235 Income tax expense (benefit) 49 36 241 (241) Net income (loss) $ 159 $ 142 $ 501 $ 476 Net income (loss) per share - basic $ 0.26 $ 0.22 $ 0.81 $ 0.74 Net income (loss) per share - diluted $ 0.26 $ 0.22 $ 0.80 $ 0.74 Weighted-average shares outstanding: Basic 616 639 618 640 Diluted 623 645 624 644 _______________ (1) During the first quarter of fiscal year 2025, we identified and made a revision to our historical practice of when we recognize revenue from certain customers. We concluded that the impact of the revision was an immaterial correction to prior period financial statements. However, for comparative purposes we have corrected for this in prior periods reported above. GEN DIGITAL INC. Condensed Consolidated Statements of Cash Flows (1) (Unaudited, in millions) Three Months Ended Nine Months Ended December 27, 2024 December 29, 2023 December 27, 2024 December 29, 2023 OPERATING ACTIVITIES: Net income (loss) $ 159 $ 142 $ 501 $ 476 Adjustments: Amortization and depreciation 104 124 315 374 Impairments and write-offs of current and long-lived assets (1) (1) 2 (1) Stock-based compensation expense 33 35 97 107 Deferred income taxes (13) 6 (50) (970) Gain on sale of property — (5) — (9) Non-cash operating lease expense 4 4 11 15 Impairment on non-marketable equity investments 30 — 30 — Legal contract dispute cost 42 — 42 — Other (12) 8 (4) 25 Changes in operating assets and liabilities, net of acquisitions: Accounts receivable, net (36) (9) (34) 7 Accounts payable 6 (3) 35 (18) Accrued compensation and benefits 21 3 16 (38) Contract liabilities 44 62 (27) (31) Income taxes payable 33 (76) (136) 341 Other assets 11 (22) 75 (45) Other liabilities (99) 47 (125) 433 Net cash provided by (used in) operating activities 326 315 748 666 INVESTING ACTIVITIES: Purchases of property and equipment (8) (8) (12) (17) Purchase of non-marketable equity investments — — (4) — Proceeds from the sale of property — 12 — 25 Other 1 (3) (1) (4) Net cash provided by (used in) investing activities (7) 1 (17) 4 FINANCING ACTIVITIES: Repayments of debt (59) (259) (147) (525) Net proceeds from sales of common stock under employee stock incentive plans — — 6 6 Tax payments related to vesting of stock units — (5) (25) (25) Dividends and dividend equivalents paid (77) (81) (236) (245) Repurchases of common stock — (100) (272) (141) Net cash provided by (used in) financing activities (136) (445) (674) (930) Effect of exchange rate fluctuations on cash and cash equivalents (37) (10) (20) — Change in cash and cash equivalents 146 (139) 37 (260) Beginning cash and cash equivalents 737 629 846 750 Ending cash and cash equivalents $ 883 $ 490 $ 883 $ 490 _______________ (1) During the first quarter of fiscal year 2025, we identified and made a revision to our historical practice of when we recognize revenue from certain customers. We concluded that the impact of the revision was an immaterial correction to prior period financial statements. However, for comparative purposes we have corrected for this in prior periods reported above. GEN DIGITAL INC. Reconciliation of Selected GAAP Measures to Non-GAAP Measures (1) (2) (3) (Unaudited, in millions, except per share amounts) Three Months Ended December 27, 2024 December 29, 2023 Operating income (loss) $ 374 $ 332 Stock-based compensation 33 35 Amortization of intangible assets 99 118 Restructuring and other costs 2 2 Acquisition and integration costs 6 8 Litigation costs 21 60 Legal contract dispute cost 42 — Operating income (loss) (Non-GAAP) $ 577 $ 555 Operating margin 37.9 % 35.0 % Operating margin (Non-GAAP) 58.5 % 58.5 % Net income (loss) $ 159 $ 142 Adjustments to net income (loss): Stock-based compensation 33 35 Amortization of intangible assets 99 118 Restructuring and other costs 2 2 Acquisition and integration costs 6 8 Litigation costs 21 60 Legal contract dispute cost 42 — Other 1 1 Non-cash interest expense 7 7 Loss (gain) on equity investments 30 — Loss (gain) on sale of properties — (5) Total adjustments to GAAP income (loss) before income taxes 241 226 Adjustment to GAAP provision for income taxes (50) (53) Total adjustment to income (loss), net of taxes 191 173 Net income (loss) (Non-GAAP) $ 350 $ 315 Diluted net income (loss) per share $ 0.26 $ 0.22 Adjustments to diluted net income (loss) per share: Stock-based compensation 0.05 0.05 Amortization of intangible assets 0.16 0.18 Restructuring and other costs 0.00 0.00 Acquisition and integration costs 0.01 0.01 Litigation costs 0.03 0.09 Legal contract dispute cost 0.07 0.00 Other 0.00 0.00 Non-cash interest expense 0.01 0.01 Loss (gain) on equity investments 0.05 0.00 Loss (gain) on sale of properties — (0.01) Total adjustments to GAAP income (loss) before income taxes 0.39 0.35 Adjustment to GAAP provision for income taxes (0.08) (0.08) Total adjustment to income (loss), net of taxes 0.31 0.27 Diluted net income (loss) per share (Non-GAAP) $ 0.56 $ 0.49 Diluted weighted-average shares outstanding 623 645 Diluted weighted-average shares outstanding (Non-GAAP) 623 645 _______________ (1) This presentation includes non-GAAP measures. Non-GAAP financial measures are supplemental and should not be considered a substitute for financial information presented in accordance with GAAP. For a detailed explanation of these non-GAAP measures, see Appendix A. (2) Amounts may not add due to rounding. (3) During the first quarter of fiscal year 2025, we identified and made a revision to our historical practice of when we recognize revenue from certain customers. We concluded that the impact of the revision was an immaterial correction to prior period financial statements. However, for comparative purposes we have corrected for this in prior periods reported above. GEN DIGITAL INC. Constant Currency Adjusted Revenues and Cyber Safety Metrics (1) (Unaudited, in millions, except per user data) Constant Currency Adjusted Revenues (Non-GAAP) Three Months Ended December 27, 2024 December 29, 2023 Variance in % Revenues $ 986 $ 948 4 % Exclude foreign exchange impact (2) 1 — Constant currency adjusted revenues (Non-GAAP) $ 987 $ 948 4 % Cyber Safety Metrics Three Months Ended December 27,2024 December 29, 2023 Direct customer revenues $ 869 $ 834 Partner revenues $ 105 $ 99 Total Cyber Safety revenues $ 974 $ 933 Legacy revenues (3) $ 12 $ 15 Direct customer count (at quarter end) 40.1 38.9 Direct average revenue per user (ARPU) $ 7.27 $ 7.18 Retention rate 78 % 77 % _______________ (1) During the first quarter of fiscal year 2025, we identified and made a revision to our historical practice of when we recognize revenue from certain customers. We concluded that the impact of the revision was an immaterial correction to prior period financial statements. However, for comparative purposes we have corrected for this in prior periods reported above. (2) Calculated using year ago foreign exchange rates. (3) Legacy revenues includes revenues from products or solutions from markets that we have exited and in which we no longer operate, have been discontinued or identified to be discontinued, or remain in maintenance mode as a result of integration and product portfolio decisions. GEN DIGITAL INC.Appendix AExplanation of Non-GAAP Measures and Other ItemsObjective of non-GAAP measures: We believe our presentation of non-GAAP financial measures, when taken together with corresponding GAAP financial measures, provides meaningful supplemental information regarding the Company's operating performance for the reasons discussed below. Our management team uses these non-GAAP financial measures in assessing our performance, as well as in planning and forecasting future periods. Due to the importance of these measures in managing the business, we use non-GAAP measures in the evaluation of management's compensation. These non-GAAP financial measures are not computed according to GAAP and the methods we use to compute them may differ from the methods used by other companies. Non-GAAP financial measures are supplemental and should not be considered a substitute for financial information presented in accordance with GAAP and should be read only in conjunction with our consolidated financial statements prepared in accordance with GAAP. Stock-based compensation: This consists of expenses for employee restricted stock units, performance-based awards, stock options and our employee stock purchase plan, determined in accordance with GAAP. We evaluate our performance both with and without these measures because stock-based compensation is a non-cash expense and can vary significantly over time based on the timing, size, nature and design of the awards granted, and is influenced in part by certain factors that are generally beyond our control, such as the volatility of the market value of our common stock. In addition, for comparability purposes, we believe it is useful to provide a non-GAAP financial measure that excludes stock-based compensation to facilitate the comparison of our results to those of other companies in our industry. Amortization of intangible assets: Amortization of intangible assets consists of amortization of acquisition-related intangibles assets such as developed technology, customer relationships and trade names acquired in connection with business combinations. We record charges relating to the amortization of these intangibles within both cost of revenues and operating expenses in our GAAP financial statements. Under purchase accounting, we are required to allocate a portion of the purchase price to intangible assets acquired and amortize this amount over the estimated useful lives of the acquired intangible assets. However, the purchase price allocated to these assets is not necessarily reflective of the cost we would incur to internally develop the intangible asset. Further, amortization charges for our acquired intangible assets are inconsistent in size and are significantly impacted by the timing and valuation of our acquisitions. We eliminate these charges from our non-GAAP operating results to facilitate an evaluation of our current operating performance and provide better comparability to our past operating performance.Restructuring and other costs: Restructuring charges are costs associated with a formal restructuring plan and are primarily related to employee severance and benefit arrangements, contract termination costs, and assets write-offs, as well as other exit and disposal costs. Included in other exit and disposal costs are costs to exit and consolidate facilities in connection with restructuring events. We exclude restructuring and other costs from our non-GAAP results as we believe that these costs are incremental to core activities that arise in the ordinary course of our business and do not reflect our current operating performance, and that excluding these charges facilitates a more meaningful evaluation of our current operating performance and comparisons to our past operating performance.Acquisition-related and integration costs: These represent the transaction and business integration costs related to significant acquisitions that are charged to operating expense in our GAAP financial statements. These costs include incremental expenses incurred to affect these business combinations such as advisory, legal, accounting, valuation, and other professional or consulting fees. We exclude these costs from our non-GAAP results as they have no direct correlation to the operation of our business, and because we believe that the non-GAAP financial measures excluding these costs provide meaningful supplemental information regarding the spending trends of our business. In addition, these costs vary, depending on the size and complexity of the acquisitions, and are not indicative of costs of future acquisitions.Litigation costs: We may periodically incur charges or benefits related to litigation settlements, legal contingency accruals and third-party legal costs related to certain legal matters. We exclude these charges and benefits when associated with a significant matter because we do not believe they are reflective of ongoing business and operating results. Legal contract dispute cost: During fiscal 2025, we incurred charges in connection with an e-commerce partner settlement. In order to resolve all open disputes with the partner, we entered into a legal settlement agreement which included our release of claims to valid outstanding accounts receivable totaling $66 million. In the third quarter of fiscal 2025, $42 million of accounts receivable existing as of December 27, 2024, has been charged off as G&A expense with the remaining $24 million to be charged off in in fourth quarter of fiscal 2025. We exclude these charges and benefits when associated with a significant matter because we do not believe they are normal, recurring, or reflective of ongoing business and operating results.Non-cash interest expense and amortization of debt issuance costs: In accordance with GAAP, we separately account for the value of the conversion feature on our convertible notes as a debt discount that reflects our assumed non-convertible debt borrowing rates. We amortize the discount and debt issuance costs over the term of the related debt. We exclude the difference between the imputed interest expense, which includes the amortization of the conversion feature and of the issuance costs, and the coupon interest payments. We extinguished our remaining convertible debt on August 15, 2022. During fiscal 2023, we also started amortizing the debt issuance costs associated with our senior credit facilities, which were secured upon close of the acquisition of Avast. We believe that excluding these costs provides meaningful supplemental information regarding the cash cost of our debt instruments and enhance investors' ability to view the Company's results from management's perspective.Gain (loss) on extinguishment of debt: We record gains or losses on extinguishment of debt. Gains or losses represent the difference between the fair value of the exchange consideration and the carrying value of the liability component of the debt at the date of extinguishment. We exclude the gain or loss on debt extinguishment in our non-GAAP results because they are not reflective of our ongoing business.Gain (loss) on equity investments: We record gains or losses, unrealized and realized, on equity investments in privately-held companies. We exclude the net gains or losses because we do not believe they are reflective of our ongoing business.Gain (loss) on sale of properties: We periodically recognize gains or losses from the disposition of land and buildings. We exclude such gains or losses because they are not reflective of our ongoing business and operating results.Income tax effects and adjustments: We use a non-GAAP tax rate that excludes (1) the discrete impacts of changes in tax legislation, (2) most other significant discrete items, (3) unrealized gains or losses from remeasurement of foreign currency denominated deferred tax items and uncertain tax benefits, and (4) the income tax effects of the non-GAAP adjustment to our operating results described above. We believe making these adjustments facilitates a better evaluation of our current operating performance and comparisons to past operating results. Our tax rate is subject to change for a variety of reasons, such as significant changes in the geographic earnings mix due to acquisition and divestiture activities or fundamental tax law changes in major jurisdictions where we operate.Diluted GAAP and non-GAAP weighted-average shares outstanding: Diluted GAAP and non-GAAP weighted-average shares outstanding are generally the same, except in periods when there is a GAAP loss from continuing operations. In accordance with GAAP, we do not present dilution for GAAP in periods in which there is a loss from continuing operations. However, if there is non-GAAP net income, we present dilution for non-GAAP weighted-average shares outstanding in an amount equal to the dilution that would have been presented had there been GAAP income from continuing operations for the period.Bookings: Bookings are defined as customer orders received that are expected to generate net revenues in the future. We present the operational metric of bookings because it reflects customers' demand for our products and services and to assist readers in analyzing our performance in future periods.Free cash flow: Free cash flow is defined as cash flows from operating activities less purchases of property and equipment. Free cash flow is not a measure of financial condition under GAAP and does not reflect our future contractual commitments and the total increase or decrease of our cash balance for a given period, and thus should not be considered as an alternative to cash flows from operating activities or as a measure of liquidity.(Unlevered) Free cash flow: Free cash flow is defined as cash flows from operating activities less purchases of property and equipment. Unlevered free cash flow excludes cash interest expense payments. Free cash flow is not a measure of financial condition under GAAP and does not reflect our future contractual commitments and the total increase or decrease of our cash balance for a given period, and thus should not be considered as an alternative to cash flows from operating activities or as a measure of liquidity.Constant currency adjusted revenues (Non-GAAP): Non-GAAP constant currency adjusted revenues are defined as revenues adjusted for the fair value of acquired contract liabilities and foreign exchange impact, calculated by translating current period revenue using the year ago currency conversion rate.Direct customer count: Direct customers is a metric designed to represent active paid users of our products and solutions who have a direct billing and/or registration relationship with us at the end of the reported period. Average direct customer count presents the average of the total number of direct customers at the beginning and end of the applicable period. We exclude users on free trials from our direct customer count. Users who have indirectly purchased and/or registered for our products or solutions through partners are excluded unless such users convert or renew their subscription directly with us or sign up for a paid membership through our web stores or third-party app stores. While these numbers are based on what we believe to be reasonable estimates of our user base for the applicable period of measurement, there are inherent challenges in measuring usage of our products and solutions across brands, platforms, regions, and internal systems, and therefore, calculation methodologies may differ. The methodologies used to measure these metrics require judgment and are also susceptible to algorithms or other technical errors. We continually seek to improve our estimates of our user base, and these estimates are subject to change due to improvements or revisions to our methodology. From time to time, we review our metrics and may discover inaccuracies or make adjustments to improve their accuracy, which can result in adjustments to our historical metrics. Our ability to recalculate our historical metrics may be impacted by data limitations or other factors that require us to apply different methodologies for such adjustments. We generally do not intend to update previously disclosed metrics for any such inaccuracies or adjustments that are deemed not material.Direct average revenues per user (ARPU): ARPU is calculated as estimated direct customer revenues for the period divided by the average direct customer count for the same period, expressed as a monthly figure. We monitor ARPU because it helps us understand the rate at which we are monetizing our consumer customer base.Retention rate: Retention rate is defined as the percentage of direct customers as of the end of the period from one year ago who are still active as of the most recently completed fiscal period. We monitor the retention rate to evaluate the effectiveness of our strategies to improve renewals of subscriptions.SOURCE Gen Digital Inc. WANT YOUR COMPANY'S NEWS FEATURED ON PRNEWSWIRE.COM? 440k+ Newsrooms & Influencers 9k+ Digital Media Outlets 270k+ Journalists Opted In

Gen Reports Third Quarter Fiscal Year 2025 Results

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