GoDaddy Survey Shows Customer Patience Is Thinning, Unless You're Under 30
1. Nearly half of U.S. shoppers feel customer service is declining. 2. Only 20% believe service quality has improved recently. 3. Gen Z and Millennials express more optimism about customer service. 4. 66% cite rudeness as top complaint in customer service issues. 5. 68% expect small businesses to match larger firms in service quality.