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Healthcare Customer Relationship Management (CRM) Market Report 2025-2029: Shift Towards Value-Based Care and Population Health Management Anticipated to Generate Significant Market Demand

1. Healthcare CRM market to expand by USD 11.5 billion from 2024 to 2029. 2. Growth driven by demand for AI, IoT, and personalized services. 3. Cloud-based CRM solutions are key growth drivers. 4. AI and machine learning enhance CRM capabilities, fueling market demand. 5. Comprehensive vendor analysis includes major players like Salesforce and Oracle.

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FAQ

Why Bullish?

The forecasted growth of the healthcare CRM market indicates increased demand which could positively influence CRM stock prices, similar to past trends where tech advancements in related industries bolstered stock valuations.

How important is it?

The report highlights significant industry trends affecting CRM stakes, particularly through personalized and tech-driven healthcare solutions, which are crucial for CRM companies.

Why Long Term?

The projected growth from 2024 to 2029 suggests sustained demand, allowing CRM stocks to benefit over the long term as the industry adapts and evolves with new technologies.

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The healthcare CRM market is poised to expand by USD 11.5 billion during 2024-2029, growing at 10.4% CAGR. Driven by demand for personalized services, AI, IoT integration, and cloud-based solutions, this report offers an in-depth market analysis, trends, and vendor insights, covering 25 key vendors. June 17, 2025 04:23 ET  | Source: Research and Markets Dublin, June 17, 2025 (GLOBE NEWSWIRE) -- The "Customer Relationship Management (CRM) in Healthcare Market 2025-2029" has been added to ResearchAndMarkets.com's offering. The Customer Relationship Management (CRM) in Healthcare market is projected to expand by USD 11.50 billion from 2024 to 2029, with an accelerating CAGR of 10.4% throughout the forecast period. This comprehensive report delivers a holistic analysis, encompassing market size and forecast, trends, growth drivers, challenges, and vendor analysis of approximately 25 vendors. The detailed analysis offers insights into the current market scenario, emerging trends, and the driving forces behind the market's growth. Key drivers include the increasing demand for personalized healthcare services, patient engagement solutions, optimized healthcare processes, and the integration of advanced technologies such as AI, IoT, and big data analytics into CRM solutions. The increasing adoption of cloud-based CRM solutions is a primary growth driver in the healthcare market. The rising use of AI and machine learning to enhance CRM capabilities, alongside a shift towards value-based care and population health management, is anticipated to generate significant market demand. The study utilizes a blend of primary and secondary information, including inputs from key industry participants. It provides exhaustive market size data, segmented with regional analysis and vendor landscape, alongside an analysis of prominent companies. Historical and forecast data are included to provide a complete view. The Customer Relationship Management (CRM) in Healthcare market is segmented as follows: By Component SoftwareServices By Deployment Cloud-basedOn-premises By Technology AI-powered CRMMobile CRMSocial CRM By Geographical Landscape North AmericaEuropeAPACSouth AmericaMiddle East and Africa The report covers the following key areas: Customer Relationship Management (CRM) in Healthcare Market sizingCustomer Relationship Management (CRM) in Healthcare Market forecastCustomer Relationship Management (CRM) in Healthcare Market industry analysis An exhaustive vendor analysis within the report assists clients in enhancing their market position. Detailed evaluations of leading market vendors include Accenture PLC, Allscripts Healthcare Solutions Inc., Amdocs Ltd., Anthology Inc., Freshworks Inc., Healthgrades Marketplace LLC, International Business Machines Corp., Kapture CRM, Keona Health Inc., Microsoft Corp., NICE Ltd., Oracle Corp., Pegasystems Inc., Salesforce Inc., SAP SE, Sapio Sciences LLC, SugarCRM Inc., Veeva Systems Inc., Verint Systems Inc., and Viseven Europe OU. The Customer Relationship Management (CRM) in Healthcare market analysis report highlights upcoming trends and challenges that will impact market growth, aiding companies in strategizing and leveraging forthcoming opportunities. The report synthesizes and summarizes data from multiple sources by assessing key parameters such as profit margins, pricing strategies, competitive landscape, and promotional activities. This in-depth research relies on both qualitative and quantitative data to offer a reliable market forecast and provide an accurate portrayal of the industry landscape, helping stakeholders make informed decisions. A selection of companies mentioned in this report includes, but is not limited to: Accenture PLCALLSCRIPTS HEALTHCARE SOLUTIONS INC.Amdocs Ltd.Anthology Inc.Freshworks Inc.Healthgrades Marketplace LLCInternational Business Machines Corp.Kapture CRMKeona Health Inc.Microsoft Corp.NICE Ltd.Oracle Corp.Pegasystems Inc.Salesforce Inc.SAP SESapio Sciences LLCSugarCRM Inc.Veeva Systems Inc.Verint Systems Inc.Viseven Europe OU For more information about this report visit https://www.researchandmarkets.com/r/k508kp About ResearchAndMarkets.comResearchAndMarkets.com is the world's leading source for international market research reports and market data. We provide you with the latest data on international and regional markets, key industries, the top companies, new products and the latest trends. Customer Relationship Management (CRM) Outsourcing Market 2024-2028 Customer Relationship Management Market Report by Component, Deployment Mode, Organization Size, Application, Industry Vertical, and Region 2025-2033 Customer Relationship Management Market Report 2025 Contact Data CONTACT: ResearchAndMarkets.com Laura Wood,Senior Press Manager press@researchandmarkets.com For E.S.T Office Hours Call 1-917-300-0470 For U.S./ CAN Toll Free Call 1-800-526-8630 For GMT Office Hours Call +353-1-416-8900

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