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MWC 2025: Communications Service Providers Missing Out on $24B of B2B Revenue Due to Inefficiencies, Fragmented Systems, and Skill Gaps across Customer Lifecycle, Amdocs Research Finds

1. Over $170B in business is at risk due to CSP inefficiencies. 2. Amdocs identifies $24B annual loss in B2B revenue for telcos.

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FAQ

Why Bullish?

Amdocs' identification of inefficiencies highlights a growth market for B2B solutions, potentially boosting DOX's revenue as telcos leverage their services to optimize processes, similar to previous findings that positively impacted tech firms in stronger market demand situations.

How important is it?

The article's emphasis on significant financial losses in the telco B2B sector underlines the need for Amdocs' services, suggesting a direct linkage to potential revenue increases.

Why Short Term?

The immediate focus on B2B efficiencies could translate to near-term contracts for Amdocs, as companies may seek urgent solutions to capture lost revenue, leading to quicker revenues compared to longer-term structural changes.

Related Companies

Survey of more than 200 telco B2B leaders reveals over half of bids for enterprise deals contain errors or omissions and one in five requests for proposals are not answered in time, with up to $170B in new business or renewals at risk annually JERSEY CITY, NJ / ACCESS Newswire / February 28, 2025 / Communications service providers (CSPs)are leaving significant B2B revenue untapped due to process inefficiencies, fragmented systems, and skill gaps according to new research conducted by Omdia on behalf of Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies. The research, titled "Money on the Table: The Truth about Telco B2B (And How to Fix It)," reveals that service providers are missing out on $24 billion annually due to problems with their commercial processes.

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