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MWC 2025: Communications Service Providers Missing Out on $24B of B2B Revenue Due to Inefficiencies, Fragmented Systems, and Skill Gaps across Customer Lifecycle, Amdocs Research Finds

1. Amdocs identifies $24B annual revenue loss from telco B2B inefficiencies. 2. Up to $170B in business renewals is at risk for communications service providers.

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FAQ

Why Bullish?

Amdocs’ insights highlight substantial market opportunities, enhancing potential revenue growth. Historical cases, like how strategic improvements led to revenue increases, support this optimism.

How important is it?

The significant revenue figures reinforce the likelihood of impactful solutions from Amdocs in this space. This positions DOX strongly in the market, making the insights highly relevant for its stock performance.

Why Long Term?

The findings indicate a systemic issue in the CSP industry, suggesting ongoing demand for Amdocs' solutions. As companies address these inefficiencies, DOX could see sustained revenue increases over years.

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Survey of more than 200 telco B2B leaders reveals over half of bids for enterprise deals contain errors or omissions and one in five requests for proposals are not answered in time, with up to $170B in new business or renewals at risk annually JERSEY CITY, NJ / ACCESS Newswire / February 28, 2025 / Communications service providers (CSPs)are leaving significant B2B revenue untapped due to process inefficiencies, fragmented systems, and skill gaps according to new research conducted by Omdia on behalf of Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies. The research, titled "Money on the Table: The Truth about Telco B2B (And How to Fix It)," reveals that service providers are missing out on $24 billion annually due to problems with their commercial processes.

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