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NICE Named a Leader in CCaaS by Independent Research Firm

1. NICE is recognized as a Leader in CCaaS by Forrester Research. 2. The NICE CXone Mpower platform is praised for its extensive capabilities.

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Why Bullish?

Recognition from Forrester strengthens NICE's market position and can attract new clients. Similar past accolades have positively influenced NICE's stock price.

How important is it?

The recognition by Forrester is significant for NICE's reputation and future growth, indicating a strong brand position in the CCaaS market.

Why Long Term?

This recognition is likely to have lasting effects, enhancing ongoing client acquisition efforts. Historical data shows that awards often lead to sustained revenue growth over months.

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HOBOKEN, N.J.--(BUSINESS WIRE)-- #AI--NICE (Nasdaq: NICE) today announced that NICE has been recognized as a Leader in Contact Center as a Service by Forrester Research. The Forrester Wave™: Contact-Center-As-A-Service (CCaaS) Platforms, Q2 2025 report identifies NICE among the most significant cloud contact center platforms in the market. “The NICE CXone Mpower platform provides the broadest capability set in the industry with leading CCaaS, workforce management (WFM), and analytics capabilities. Th.

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