Otis Delivers Mid-Single Digit Organic Service Sales Growth and Continued Service Operating Profit Margin Expansion and Reconfirms 2025 EPS Outlook
Second quarter 2025
- Service net sales up 6% with organic sales up 4%... Service operating profit margin up 20 bps
- GAAP EPS down 3% and adjusted EPS down 1%
- Maintenance portfolio units up 4%
- Modernization orders up 22% at constant currency, backlog up 19%, up 16% at constant currency
- New Equipment orders down 1% at constant currency, up 11% excluding China
First half 2025
- Service net sales up 4% with organic sales up 4%... Service operating profit margin up 20 bps
- GAAP EPS down 15% and adjusted EPS up 2%
- GAAP cash flow from operations of $405 million; adjusted free cash flow of $429 million
- Share repurchases of approximately $550 million
FARMINGTON, Conn., July 23, 2025 /PRNewswire/ -- Otis Worldwide Corporation (NYSE:OTIS) reported second quarter 2025 net sales of $3.6 billion with organic sales down 2% versus the prior year. GAAP earnings per share (EPS) decreased 3% to $0.99 and adjusted EPS decreased 1% to $1.05.
"Otis delivered solid performance led by the strength of our Service segment that continues our steady growth trajectory, and contributed mid-single digit organic sales growth and both year over year and sequential operating profit margin expansion. Our industry leading maintenance portfolio grew 4% again this quarter," said Chair, CEO & President Judy Marks. "Modernization acceleration continues with orders growing greater than 20% and backlog growing mid-teens. Along with strong performance in our repair business this quarter and the continued execution of our Service driven strategy, we have the confidence to reconfirm our 2025 EPS outlook."
Key Figures
(dollars in millions, except per share amounts)
- Net sales: $3,595
- Net sales 2024: $3,601
- Y/Y: — %
- Y/Y (CFX): (1) %
- Net sales first half 2025: $6,945
- Net sales first half 2024: $7,038
- Y/Y: (1) %
- Y/Y (CFX): — %
Organic sales growth: (2) % (1) %
- GAAP Operating profit: $547
- GAAP Operating profit 2024: $570
- GAAP Operating profit change: $ (23)
- GAAP Net income: $393
- GAAP EPS: $0.99
Adjusted non-GAAP comparison
- Operating profit: $612
- Operating profit 2024: $613
- Operating profit change: $ (1)
- Net income: $416
- Earnings per share: $1.05
Second quarter net sales of $3.6 billion were flat versus the prior year, driven primarily by a decrease in New Equipment sales in China and the Americas, offset by Service sales with growth in all lines of business.
Second quarter GAAP operating profit of $547 million decreased $23 million driven by non-recurring items. Adjusted operating profit of $612 million decreased $1 million at actual currency and decreased $14 million at constant currency, driven by a decline in New Equipment mostly offset by growth in Service. GAAP operating profit margin contracted 60 basis points to 15.2% and adjusted operating profit margin of 17.0% was flat versus the prior year driven by favorable segment mix offset by segment performance.
GAAP EPS of $0.99 decreased 3% compared to the prior year driven by non-recurring items. Adjusted EPS of $1.05 decreased 1% driven by operational performance, taxes and interest expense partially offset by favorable foreign exchange rates, a lower share count, and favorable minority interest.
About Otis
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people a day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. Headquartered in Connecticut, USA, Otis is 72,000 people strong, including 44,000 field professionals, all committed to manufacturing, installing, and maintaining products to meet the diverse needs of our customers and passengers in more than 200 countries and territories worldwide.
For more information, visit www.otis.com and follow us on LinkedIn, Instagram, and Facebook @OtisElevatorCo.