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Pega Introduces Advanced Self-Service Capabilities by Combining Pega Blueprint and Pega Predictable AI Technology

1. PEGA launches an innovative self-service solution for customer service. This approach enhances enterprise workflow efficiency.

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FAQ

Why Bullish?

The introduction of a unique self-service solution positions PEGA favorably against competitors, similar to prior innovations that led to increased valuations and stock price boosts.

How important is it?

The launch directly enhances PEGA's service offering, likely attracting new clients and partners, influencing market performance positively.

Why Short Term?

Market excitement may arise quickly, but the true impact will unfold as clients adopt the technology.

Related Companies

WALTHAM, Mass.--(BUSINESS WIRE)--Pegasystems Inc. (NASDAQ: PEGA), The Enterprise Transformation CompanyTM today announced the industry's first workflow-powered, agentic approach to customer self-service that transforms how enterprises deliver service across channels. By combining the powerful agentic capabilities of Pega Blueprint™ and Pega Predictable AI™, organizations can leverage enterprise workflows typically used by customer service representatives (CSRs) into interactive self-service exp.

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