Salesforce adds voice calling to Agentforce AI customer service software

1. Salesforce adds voice features to Agentforce software for enhanced AI interactions. 2. Voice integration allows customization of tone, pronunciation, and includes call interruptions. 3. Salesforce faces pressure from investors concerned about AI's impact on software demand. 4. Investor enthusiasm for Agentforce has decreased due to lagging adoption rates. 5. CEO Benioff downplays AI threats, emphasizing evolutionary business growth.