Salesforce CEO confirms 4,000 layoffs ‘because I need less heads' with AI
1. Salesforce cuts 4,000 support roles due to AI efficiencies. 2. CEO claims AI now handles up to 50% of work. 3. Agentforce technology reduces support cases, needing fewer staff. 4. Industry-wide layoffs attributed to AI advancements are rising. 5. Concerns about quality and ethics arise with growth-focused mindset.