SAN DIEGO , Dec. 2, 2025 /PRNewswire/ -- For an unprecedented 20th year in a row, San Diego Gas & El...


    
    
    
          
            ,  /PRNewswire/ -- For an unprecedented 20th year in a row, San Diego Gas & Electric® (SDG&E) has been awarded the ReliabilityOne® Award for Outstanding Reliability Performance in the Western Region by PA Consulting. This milestone achievement underscores the company's long-term commitment to critical investments that enhance grid resilience and reliability for millions of consumers.SDG&E's reliability performance has outpaced that of its western peers, thanks to decades of strategic investments and forward-thinking initiatives. From modernizing infrastructure with advanced technologies to deploying predictive analytics that anticipate and help prevent outages, SDG&E has been a leader in reliability in the region. These efforts include implementing robust safety programs, upgrading transmission and distribution systems, and integrating smart-grid capabilities, all designed to help customers experience fewer and shorter interruptions.
            
            
                    
                      
  
    
    

    
      

      
        
          
        
      

      

      
        SDG&E crew members conduct electrical operations
      
    
    

    
    
  


                    
                    
                  
            Delivering reliable service 24/7, 365 days a year requires more than technology. It demands a highly skilled workforce, a resilient supply chain, and trusted contractor partnerships. SDG&E's dedicated crews work around the clock to maintain and restore service quickly, supported by a network of suppliers and contractors who deliver critical materials and resources when needed. This collaborative approach, combined with rigorous planning and operational excellence, has enabled SDG&E to keep homes and businesses powered safely and reliably, no matter the challenge.
            
           	  "This award is a reflection of our commitment to providing exceptional reliability and service to our customers and communities," said Scott Crider, President of SDG&E. "We're integrating new technologies and improving infrastructure while being mindful of how energy costs impact families and businesses. I'm proud of our 4,300 employees for turning innovation into action and developing a more sustainable energy system for the future."
           	  Delivering Excellence for Customers: A Journey of Strategic InvestmentSDG&E's 20-year reliability journey is marked by first-of-their-kind investments and the deployment of cutting-edge technology to create a safer, more resilient and reliable energy system for 3.4 million consumers. 
 Grid Enhancements: Strengthened reliability by replacing older underground cables and overhead lines, adding smart switches that help limit outages, and improving restoration processes to restore power faster. The company has also enhanced the customer experience with real-time outage updates and an easy-to-use online tracking tool. SDG&E's modernized data systems make quicker, data-driven decisions and analyze outages more effectively, helping keep service dependable for the communities it serves. 
 Deploy Predictive and Automated Technology: Integrated a suite of advanced technologies, including a network of high-definition cameras and artificial intelligence for early fire detection. Advanced sectionalizing devices allow the grid to automatically isolate and contain outages, preventing more widespread power losses. 
 Culture of Safety: California's first utility to earn Cal/OSHA's elite VPP safety certification for one of its facilities, exceeding industry standards for operational excellence. This recognition highlights SDG&E's focus on workplace safety and innovation – reinforcing its commitment to protecting employees and delivering safe, resilient energy infrastructure. 
"Utilities such as SDG&E are committed to delivering reliable service, enhancing resiliency, and maintaining affordability for their customers," said PA's ReliabilityOne® Program Director Derek HasBrouck. "Increasingly, technology is being used to augment existing capabilities and improve overall system efficiency. These advancements include more accurate estimated restoration times, the implementation of advanced control systems that allow operators to manage infrastructure through a single user interface, and the integration of hardware and software to streamline restoration efforts. At the same time, utilities are continuing to refine and leverage technology to keep rates affordable and accessible for all customers. At PA, we're proud to be working with utilities that are embracing this kind of innovation to meet evolving customer expectations."To learn more about SDG&E and its initiatives, visit SDGEtoday.com.About PA ConsultingPA Consulting's ReliabilityOne® awards are presented to electric utilities providing their customers with the highest levels of reliability in the industry. PA Consulting's ReliabilityOne® study is based on standard industry reliability statistics that measure the frequency and duration of electric power outages. ReliabilityOne® participants on average experienced 55% fewer sustained outages, and outages were 70% shorter than the average US investor-owned utility. PA Consulting has been analyzing electric-utility performance since 1987.About SDG&ESDG&E is an innovative, energy-delivery company that provides clean, safe, and reliable energy to better the lives of the people it serves in San Diego and southern Orange counties. The company is committed to creating a sustainable future by increasing energy delivered from low- or zero-carbon sources; accelerating the adoption of electric vehicles; and investing in innovative technologies to ensure the reliable operation of the region's infrastructure for generations to come. SDG&E is a recognized leader in its industry and community, as demonstrated by being named Corporate Partner of the Year at the San Diego Business Journal's Nonprofit & Corporate Citizenship Awards and receiving PA Consulting's ReliabilityOne® Award for Outstanding Reliability Performance for 20 consecutive years. SDG&E is a subsidiary of Sempra (NYSE: SRE), a leading North American energy-infrastructure company. For more information, visit SDGEtoday.com or connect with SDG&E on social media @SDGE.SOURCE San Diego Gas & Electric (SDG&E)
          
		  
          
        

  

SDG&E® Named Most Reliable Utility in the West for 20th Straight Year

<article>
    <h2>San Diego Gas & Electric® Achieves Record 20th Consecutive Reliability Award</h2>
    <p>San Diego Gas & Electric® (SDG&E), a subsidiary of Sempra (NYSE: SRE), has been honored with the ReliabilityOne® Award for Outstanding Reliability Performance in the Western Region for the 20th consecutive year. This unprecedented achievement, awarded by PA Consulting, reflects the company's ongoing dedication to enhancing grid resilience and reliability for approximately 3.4 million consumers.</p>
    
    <section>
        <h3>Commitment to Reliability and Performance</h3>
        <p>SDG&E's performance in reliability has consistently outstripped that of its regional peers. This has been made possible through decades of strategic investments and innovative initiatives aimed at modernizing its infrastructure. SDG&E has adopted advanced technologies and predictive analytics to foresee and mitigate outages, ensuring fewer and shorter interruptions for customers.</p>
        
        <ul>
            <li><strong>Infrastructure Modernization:</strong> Enhancements include upgrading transmission and distribution systems and integrating smart-grid capabilities.</li>
            <li><strong>Robust Safety Programs:</strong> SDG&E has implemented extensive safety protocols to ensure continued reliability.</li>
            <li><strong>Advanced Technology Integration:</strong> Employing tools such as predictive analytics to mitigate the potential for outages.</li>
        </ul>
    </section>

    <section>
        <h3>A Collaborative Approach to Reliable Service</h3>
        <p>Delivering reliable service 24/7 requires more than just technology; it involves a skilled workforce and strong partnerships. SDG&E's proficient teams work diligently, supported by a network of suppliers and contractors to provide crucial resources as needed. This collaborative approach, alongside effective planning and operational excellence, allows SDG&E to maintain service reliability under various challenges.</p>
        
        <p>Scott Crider, President of SDG&E, stated, <em>"This award is a reflection of our commitment to providing exceptional reliability and service to our customers and communities."</em> He emphasized the company's focus on integrating new technologies while considering energy costs for families and businesses.</p>
    </section>

    <section>
        <h3>Strategic Investments for a Sustainable Future</h3>
        <p>The past two decades of reliability at SDG&E have been characterized by innovative investments that enhance both safety and resilience in its energy delivery systems.</p>
        <ul>
            <li><strong>Grid Enhancements:</strong> The replacement of older cables and the addition of smart switches have significantly improved power restoration processes.</li>
            <li><strong>Predictive and Automated Technology:</strong> A network of high-definition cameras coupled with artificial intelligence aids in early fire detection and outage management.</li>
            <li><strong>Culture of Safety:</strong> SDG&E is recognized as California's first utility to gain Cal/OSHA's elite VPP safety certification, setting a benchmark for industry safety standards.</li>
        </ul>
    </section>

    <section>
        <h3>Recognition and Future Directions</h3>
        <p>Derek HasBrouck, PA’s ReliabilityOne® Program Director, remarked, <em>"Utilities such as SDG&E are committed to delivering reliable service, enhancing resiliency, and maintaining affordability for their customers."</em> He added that technology continues to play a vital role in improving overall system efficiency, ensuring accessibility for all customers.</p>
        
        <p>SDG&E maintains its commitment to innovation and sustainability, leveraging technology to support its mission of delivering safe and reliable energy. The company has made significant strides in transitioning towards low- or zero-carbon energy sources while investing in future technologies designed to improve energy infrastructure reliability.</p>
    </section>

    <section>
        <h3>About SDG&E</h3>
        <p>San Diego Gas & Electric (SDG&E) is a forward-thinking energy-delivery company dedicated to providing clean, safe, and reliable energy for the communities it serves across San Diego and southern Orange counties. Recognized as a leader in the energy sector, the company continuously seeks to innovate and enhance its operations for future generations.</p>

        <p>To learn more about SDG&E and its ongoing initiatives, visit <a href="https://www.sdge.com/">SDGEtoday.com</a>.</p>
    </section>
</article>

SDG&E wins ReliabilityOne® Award for 20th consecutive year.
Significant investments enhance grid resilience and reliability.
Advanced technologies improve outage prevention and management.
Safety culture and skilled workforce support reliable service delivery.
Sempra's commitment to sustainable energy is emphasized.

SDG&E® Named Most Reliable Utility in the West for 20th Straight Year

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