SoundThinking Opens Alert Review Center in Orlando, Boosting Public Safety
On December 17, 2025, SoundThinking, Inc. (Nasdaq: SSTI) announced the grand opening of its new Alert Review Center (ARC) in downtown Orlando, Florida. This facility marks a significant move for the company, as it centralizes the operations of its SafePointe® alert review process and creates nearly 30 new public safety jobs in the region.
Centralized Operations for Enhanced Safety
The newly established ARC will serve as the permanent hub for SoundThinking's SafePointe operations, consolidating previously remote roles into one location. This strategic centralization strengthens teamwork, improves training consistency, and ensures real-time coordination during safety crises.
The ARC plays a crucial role in utilizing AI-enabled weapons detection technology through SafePointe. Trained personnel will analyze threat alerts with impressive speed—typically within seconds—to supply customers with accurate and timely information, bolstering safety measures in various settings such as:
- Hospitals
- Casinos
- Corporate campuses
- Public spaces nationwide
Job Creation and Economic Impact
Once hiring is complete, the ARC is expected to employ nearly 30 full-time staff, contributing to Orlando's growing technology and public safety workforce. The center occupies 1,872 square feet of office space in the Regions Bank Tower, reinforcing SoundThinking's commitment to the downtown area through a renewable three-year lease.
David Barilla, Executive Director of the Downtown Development Board, emphasized the positive impact of SoundThinking's investment: “Their investment brings high-quality public safety jobs to the urban core and reinforces the strong momentum we’re seeing as more companies choose downtown as a place to grow, collaborate, and contribute to our vibrant community.”
Leadership Perspective
Ralph Clark, President and CEO of SoundThinking, highlighted the significance of this operational consolidation: “Centralizing our operations in one location strengthens team cohesion and allows us to tap into Orlando’s strong talent market and business-friendly environment.”
With the ARC operational and catering to SafePointe customers across the country, SoundThinking is poised to enhance public safety through its innovative solutions.
About SoundThinking, Inc.
SoundThinking, Inc. (Nasdaq: SSTI) is a leader in public safety technology, providing AI- and data-driven solutions for law enforcement and security professionals. Trusted by over 300 clients, the company has collaborated with approximately 2,100 agencies to enhance public safety outcomes. Their SafetySmart™ platform includes:
- ShotSpotter®: The leading acoustic gunshot detection system
- CrimeTracer™: An advanced law enforcement search engine
- CaseBuilder™: A comprehensive investigation management system
- ResourceRouter™: Software to direct community anti-violence resources
- SafePointe®: AI-driven weapons detection technology
- PlateRanger powered by Rekor®: A leading automatic license plate recognition solution
SoundThinking has also received recognition as a Great Place to Work® Company.
Conclusion and Further Information
The establishment of the Alert Review Center in Orlando by SoundThinking represents a significant step in enhancing public safety through technology. To learn more about SoundThinking and the SafePointe weapons detection system, please visit www.SoundThinking.com.