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TELUS Digital Deepens CX Capabilities Through Strategic Collaboration with Zendesk

1. TELUS Digital partners with Zendesk to enhance customer experience. 2. Collaboration focuses on integrating technology and human interaction for enterprises.

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FAQ

Why Bullish?

The strategic collaboration with Zendesk enhances TELUS Digital's service offerings, potentially attracting new clients and revenue. Historical examples, such as similar partnerships leading to increased market share, support a positive outlook for growth.

How important is it?

The partnership with Zendesk positions TIXT favorably in a competitive landscape, potentially leading to significant future growth. The integration of advanced customer experience technology aligns with current market trends focusing on AI.

Why Long Term?

The benefits from such strategic collaborations usually materialize over time as client relationships and integrations develop. Previous alliances in tech often take several quarters to reflect in financial results.

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ZENACNADBE
VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS Digital Experience (TELUS Digital) (NYSE and TSX: TIXT), a leading global technology company deploying exceptional customer experiences, today announced a new strategic collaboration with Zendesk, a pioneer in agentic AI-powered service. The relationship reflects TELUS Digital's broader strategy of offering its clients a transformational fusion of people and technology, centered on the outcomes and use cases that matter most to enterprise and.

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