Thousands of Verizon customers suffer outage after ‘software issue'
1. Verizon faced service outages nationwide due to a software issue. 2. Over 23,600 users reported disruptions to service on Saturday. 3. Mainly affected areas include Chicago, Atlanta, and Los Angeles. 4. Verizon's engineers are actively working to resolve the issue. 5. Customer experience is being prioritized as they apologize for inconvenience.