1. Unisys ranks first in three areas of Gartner's ODWS report. 2. Recognition highlights Unisys' AI-driven IT support and user-centric solutions. 3. The company manages over 10 million devices with proactive lifecycle management. 4. Gartner's insights help organizations make informed vendor choices. 5. Unisys also recognized as a leader in the 2025 Magic Quadrant.
FAQ
Why Bullish?
Unisys' top ranking in a prestigious Gartner report signals strong market positioning and potential future revenue growth, similar to past recognition-driving stock performance spikes.
How important is it?
The article details Unisys' significant achievements and recognition, likely influencing investor perception and market performance.
Why Long Term?
Sustained recognition may lead to increased client acquisitions and long-term revenue stability, similar to outcomes seen after historical recognitions in tech sectors.
Unisys Ranks First in Three Categories in 2025 Gartner® Critical Capabilities Report
Unisys Corporation (NYSE: UIS) has solidified its position as a leader in the technology solutions sector by achieving top rankings in the recently published 2025 Gartner® Critical Capabilities for Outsourced Digital Workplace Services (ODWS) report. The company surpassed 17 other providers, ranking first in several key areas: Global Service Desk Support, Global Device Management, and North America's Outsourced Digital Workplace Solutions (ODWS) Support.
Recognition for AI-Driven IT Support
According to Unisys, this recognition from Gartner underscores the company’s commitment to innovative, AI-driven IT support solutions that prioritize user experience. “We believe this recognition highlights how blending AI with a human touch creates real impact for organizations shaping the future of work,” stated Patrycja Sobera, Senior Vice President and General Manager of Digital Workplace Solutions at Unisys. She emphasized the importance of collaboration in building secure, adaptable digital workplaces.
Key Offerings of Unisys
Unisys provides a range of digital workplace services and capabilities designed to support organizations globally. Key offerings include:
- Next-Generation Service Desk: Offers 24/7 omnichannel support, AI-enhanced automation, including chatbot support in 126 languages, and expert assistance.
- Device Subscription Service: Transforms capital expenditures into predictable monthly costs with subscription-based hardware and support, flexible financing, and AI-driven assistance. Unisys manages over 10 million devices worldwide, ensuring proactive and sustainable device lifecycle management.
- Unified Endpoint Management: Provides centralized provisioning, monitoring, and security across all devices, from smartphones to IoT devices, with automated lifecycle tracking.
The Importance of Gartner's Evaluation
Gartner delivers critical insights that aid executives in making informed decisions regarding technology service providers. The Critical Capabilities report serves as a comparative analysis that scores competing services based on vital differentiators. This helps organizations identify the best offerings for their specific requirements. Companies can use such insights to refine their vendor shortlists and enhance operational efficiency.
Additional Recognition for Unisys
In addition to this latest accolade, Unisys was recently named a global leader in the 2025 Gartner® Magic Quadrant for Outsourced Digital Workplace Services. These recognitions highlight the company's ongoing commitment to technological excellence and innovative service delivery.
Conclusion and Further Information
For more comprehensive details about Unisys' strengths, cautions, and other service offerings, readers can view a complimentary copy of the Critical Capabilities report. To explore Unisys' Digital Workplace Solutions, please visit their official website.
About Unisys
Unisys is a global technology solutions provider that empowers leading organizations worldwide. With expertise in cloud technology, AI, digital workplaces, applications, and enterprise computing, Unisys helps clients challenge the status quo and unlock their potential. For more information on how Unisys has been pushing boundaries for over 150 years, visit unisys.com and follow them on LinkedIn.