1. Verint launched the AI-powered Genie Bot for customer insights. 2. The bot generated $5 million in revenue for a financial institution in one day. 3. An energy provider achieved $3 million cost reduction using the Genie Bot. 4. The bot enhances customer experience automation significantly. 5. Verint serves over 80 Fortune 100 companies with its AI-powered solutions.
The Genie Bot's high impact on customer ROI and operational efficiency indicates strong future growth potential and positioning in the AI sector, paralleling previous innovations leading to stock price boosts.
The article presents significant advancements in Verint’s product offerings, showcasing potential revenue growth and market demand, influencing investor sentiment positively.
As CX automation continues to gain traction, Verint stands to benefit over time, similar to competitors who capitalized on early AI adoption, leading to sustained demand.
MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced AI business outcomes customers achieved with the recently launched Verint Genie Bot.
The AI-powered Verint Genie Bot delivers actionable customer experience (CX) insights in minutes, driving millions of dollars in value to customers across industries.
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Part of Verint Open Platform’s business analytics solutions, Verint Genie Bot is supercharging business analyst capacity. The bot delivers critical customer experience (CX) insights to executives at unprecedented speed across customer complaints, churn, upsell opportunities and cost reduction initiatives.
Verint Genie Bot Delivers Powerful AI Business Outcomes
The AI-powered bot delivers actionable CX insights in minutes, driving millions of dollars in value to customers across industries. For example, in the first day of using Verint Genie Bot, an international financial institution uncovered the insights to optimize customer journeys, reduce costs and increase revenue by $5 million. In addition, an energy provider leveraged the bot’s insights to streamline self-service and agent workflows, opening the door to $3 million in cost reduction.
“Our latest release of Verint Genie Bot is another breakthrough in applying agentic AI to CX Automation,” said Verint’s Global Vice President, Product and Go-to-Market Strategy, Daniel Ziv. “By combining the latest generative and agentic AI capabilities, Verint Genie Bot is now proven to create unparalleled value.”
Discover how Verint Genie Bot and Verint Open Platform can unlock transformative insights and AI outcomes, now.
About Verint
Verint® (NASDAQ: VRNT) is a leader in Customer Experience (CX) Automation, serving a customer base that includes more than 80 of the Fortune 100 companies. The world’s most iconic brands use the Verint Open Platform and our team of AI-powered bots to deliver tangible AI Business Outcomes, Now™ across the enterprise. Verint is uniquely positioned to help brands increase CX Automation with our differentiated, AI-powered Open Platform.
Verint, The CX Automation Company™, is proud to be Certified™ by Great Place To Work®. Learn more at Verint.com.
This press release contains “forward-looking statements,” including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management's expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2025, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.
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