Vertex Announces First Quarter 2025 Financial Results

KING OF PRUSSIA, Pa., May 07, 2025 (GLOBE NEWSWIRE) -- Vertex, Inc. (NASDAQ: VERX) (“Vertex” or the “Company”), a leading global provider of indirect tax solutions, today announced financial results for its first quarter ended March 31, 2025. “Vertex continued to perform well in the first quarter, setting us up for a strong 2025,” said David DeStefano, Vertex’s President, Chief Executive Officer and Chairperson of the Board. “Our financial results were in line with our expectations for the quarter, and we made solid progress on key strategic initiatives including e-invoicing and artificial intelligence. We remain very optimistic for our financial outlook for 2025 and our long-term market opportunity in the indirect tax automation space, despite recent geopolitical and market events.” DeStefano added, “Our investment in Kintsugi AI that we announced last week gives us a front-row seat as this exciting AI startup finds new and creative ways to apply the power of Artificial Intelligence to the challenges of automating sales tax compliance for small and mid-size businesses. We believe our IP sharing agreement, which is a part of our investment, will enhance our own R&D efforts and have the potential to expedite time-to-market for our new AI-driven products.” First Quarter 2025 Financial Results Total revenues of $177.1 million, up 12.9% year-over-year.Software subscription revenues of $150.8 million, up 14.4% year-over-year.Cloud revenues of $80.2 million, up 29.6% year-over-year.Annual Recurring Revenue (“ARR”) was $618.5 million, up 17.9% year-over-year. This included $6.6 million added to ARR due to the inclusion of Systax’s ARR, as a result of the acquisition of the remaining ownership interests of Systax during the second quarter of 2024, and $8.1 million added to ARR due to the ecosio acquisition during the third quarter of 2024. Excluding the impact of both Systax and ecosio, ARR growth was 15.1%.Average Annual Revenue per direct customer (“AARPC”) was $126,534 at March 31, 2025, compared to $121,720 at March 31, 2024, and $122,706 at December 31, 2024.Net Revenue Retention (“NRR”) was 109%, compared to 112% at March 31, 2024, and 109% at December 31, 2024.Gross Revenue Retention (“GRR”) was 95%, consistent with both March 31, 2024 and December 31, 2024.Income from operations of $4.5 million, compared to loss of $(1.6) million for the same period in the prior year.Non-GAAP operating income of $31.3 million, compared to $31.7 million for the same period in the prior year.Net income of $11.1 million, compared to net income of $2.7 million for the same period in the prior year.Net income per basic and diluted Class A and Class B shares of $0.07, compared to net income per basic and diluted Class A and Class B shares of $0.02 for the same period in the prior year.Non-GAAP net income of $24.5 million and Non-GAAP diluted earnings per share (“EPS”) of $0.15.Adjusted EBITDA of $37.2 million, compared to $36.7 million for the same period in the prior year. Adjusted EBITDA margin of 21.0%, compared to 23.4% for the same period in the prior year. Definitions of certain key business metrics and the non-GAAP financial measures used in this press release and reconciliations of such measures to the most directly comparable GAAP financial measures are included below under the headings “Definitions of Certain Key Business Metrics” and “Use and Reconciliation of Non-GAAP Financial Measures.” Financial Outlook For the second quarter of 2025, the Company currently expects: Revenues of $182 million to $187 million; andAdjusted EBITDA of $35.5 million to $39.5 million, reflecting approximately $1 to $2 million of expenses that were expected in the first quarter but will be incurred in the second quarter. For the full-year 2025, the Company currently expects: Revenues of $760 million to $768 million;Cloud revenue growth of 28%; andAdjusted EBITDA of $161 million to $165 million. John Schwab, Chief Financial Officer added, “Our guidance for the second quarter and full year 2025 reflects the strength of our business, which is underpinned by persistent secular tailwinds and a largely underpenetrated enterprise market opportunity for indirect tax automation. We continue to expect accelerating financial momentum throughout 2025 as we execute on our strategy to drive long-term profitable growth.” The Company is unable to reconcile forward-looking Adjusted EBITDA to net income (loss), the most directly comparable GAAP financial measure, without unreasonable efforts because the Company is currently unable to predict with a reasonable degree of certainty the type and extent of certain items that would be expected to impact net income (loss) for these periods but would not impact Adjusted EBITDA. Such items may include stock-based compensation expense, depreciation and amortization of capitalized software costs and acquired intangible assets, severance expense, acquisition contingent consideration, changes in the fair value of acquisition contingent earn-outs, amortization of cloud computing implementation costs in general and administrative expense, adjustments to the settlement value of deferred purchase commitment liabilities, transaction costs, and other items. The unavailable information could have a significant impact on the Company’s net income (loss). The foregoing forward-looking statements reflect the Company’s expectations as of today’s date. Given the number of risk factors, uncertainties and assumptions discussed below, actual results may differ materially. The Company does not intend to update its financial outlook until its next quarterly results announcement. Important disclosures in this earnings release about and reconciliations of non-GAAP financial measures to the most directly comparable GAAP financial measures are provided below under “Use and Reconciliation of Non-GAAP Financial Measures.” Conference Call and Webcast Information Vertex will host a conference call at 8:30 a.m. Eastern Time today, May 7, 2025, to discuss its first quarter 2025 financial results. Those wishing to participate may do so by dialing 1-412-317-6026 approximately ten minutes prior to start time. A listen-only webcast of the call will also be available through the Company’s Investor Relations website at https://ir.vertexinc.com. A conference call replay will be available approximately one hour after the call by dialing 1-412-317-6671 and referencing passcode 10198364 or via the Company’s Investor Relations website. The replay will expire on May 21, 2025 at 11:59 p.m. Eastern Time. About Vertex Vertex, Inc. is a leading global provider of indirect tax solutions. The Company’s mission is to deliver the most trusted tax technology enabling global businesses to transact, comply and grow with confidence. Vertex provides solutions that can be tailored to specific industries for major lines of indirect tax, including sales and consumer use, value added and payroll. Headquartered in North America, and with offices in South America and Europe, Vertex empowers the world’s leading brands to simplify the complexity of continuous compliance. For more information, visit www.vertexinc.com or follow on Twitter and LinkedIn. Forward Looking Statements Any statements made in this press release that are not statements of historical fact, including statements about our beliefs and expectations, are forward-looking statements and should be evaluated as such. Forward-looking statements include information concerning possible or assumed future results of operations, including descriptions of our business plan and strategies. Forward-looking statements are based on Vertex management’s beliefs, as well as assumptions made by, and information currently available to, them. Because such statements are based on expectations as to future financial and operating results and are not statements of fact, actual results may differ materially from those projected. Factors which may cause actual results to differ materially from current expectations include, but are not limited to: our ability to maintain and grow revenue from existing customers and new customers, and expand their usage of our solutions; our ability to maintain and expand our strategic relationships with third parties; our ability to adapt to technological change and successfully introduce new solutions or provide updates to existing solutions; risks related to failures in information technology or infrastructure; challenges in using and managing use of Artificial Intelligence in our business; incorrect or improper implementation, integration or use of our solutions; failure to attract and retain qualified technical and tax-content personnel; competitive pressures from other tax software and service providers and challenges of convincing businesses using native enterprise resource planning functions to switch to our software; our ability to accurately forecast our revenue and other future results of operations based on recent success; our ability to offer specific software deployment methods based on changes to customers’ and partners’ software systems; our ability to continue making significant investments in software development and equipment; our ability to sustain and expand revenues, maintain profitability, and to effectively manage our anticipated growth; our ability to successfully diversify our solutions by developing or introducing new solutions or acquiring and integrating additional businesses, products, services, or content; our ability to successfully integrate acquired businesses and to realize the anticipated benefits of such acquisitions; risks related to the fluctuations in our results of operations; risks related to our expanding international operations; our exposure to liability from errors, delays, fraud or system failures, which may not be covered by insurance; our ability to adapt to organizational changes and effectively implement strategic initiatives; risks related to our determinations of customers’ transaction tax and tax payments; risks related to changes in tax laws and regulations or their interpretation or enforcement; our ability to manage cybersecurity and data privacy risks; our involvement in material legal proceedings and audits; risks related to undetected errors, bugs or defects in our software; risks related to utilization of open-source software, business processes and information systems; risks related to failures in information technology, infrastructure, and third-party service providers; our ability to effectively protect, maintain, and enhance our brand; changes in application, scope, interpretation or enforcement of laws and regulations; global economic weakness and uncertainties, including the economic uncertainty created by the changing legal, regulatory, or taxation landscape in the United States, and disruption in the capital and credit markets; business disruptions related to natural disasters, epidemic outbreaks, including a global endemic or pandemic, terrorist acts, political events, or other events outside of our control; our ability to comply with anti-corruption, anti-bribery, and similar laws; our ability to protect our intellectual property; changes in interest rates, security ratings and market perceptions of the industry in which we operate, or our ability to obtain capital on commercially reasonable terms or at all; our ability to maintain an effective system of disclosure controls and internal control over financial reporting, or ability to remediate any material weakness in our internal controls; risks related to our Class A common stock and controlled company status; risks related to our indebtedness and adherence to the covenants under our debt instruments; our expectations regarding the effects of the Capped Call Transactions and regarding actions of the Option Counterparties and/or their respective affiliates; and the other factors described under the heading “Risk Factors” in the Company’s Annual Report on Form 10-K for the year ended December 31, 2024, filed with the Securities Exchange Commission (“SEC”), on February 27, 2025 and may be subsequently updated by our other SEC filings. All forward-looking statements reflect our beliefs and assumptions only as of the date of this press release. We undertake no obligation to update forward-looking statements to reflect future events or circumstances. Definitions of Certain Key Business Metrics Annual Recurring Revenue (“ARR”) We derive the vast majority of our revenues from recurring software subscriptions. We believe ARR provides us with visibility to our projected software subscription revenues in order to evaluate the health of our business. Because we recognize subscription revenues ratably, we believe investors can use ARR to measure our expansion of existing customer revenues, new customer activity, and as an indicator of future software subscription revenues. ARR is based on monthly recurring revenues (“MRR”) from software subscriptions for the most recent month at period end, multiplied by twelve. MRR is calculated by dividing the software subscription price, inclusive of discounts, by the number of subscription covered months. MRR only includes direct customers with MRR at the end of the last month of the measurement period. AARPC represents average annual revenue per direct customer and is calculated by dividing ARR by the number of software subscription direct customers at the end of the respective period. Net Revenue Retention Rate (“NRR”) We believe that our NRR provides insight into our ability to retain and grow revenues from our direct customers, as well as their potential long-term value to us. We also believe it demonstrates to investors our ability to expand existing customer revenues, which is one of our key growth strategies. Our NRR refers to the ARR expansion during the 12 months of a reporting period for all direct customers who were part of our customer base at the beginning of the reporting period. Our NRR calculation takes into account any revenues lost from departing direct customers or those who have downgraded or reduced usage, as well as any revenue expansion from migrations, new licenses for additional products or contractual and usage-based price changes. Gross Revenue Retention Rate (“GRR”) We believe our GRR provides insight into and demonstrates to investors our ability to retain revenues from our existing direct customers. Our GRR refers to how much of our MRR we retain each month after reduction for the effects of revenues lost from departing direct customers or those who have downgraded or reduced usage. GRR does not take into account revenue expansion from migrations, new licenses for additional products or contractual and usage-based price changes. GRR does not include revenue reductions resulting from cancellations of customer subscriptions that are replaced by new subscriptions associated with customer migrations to a newer version of the related software solution. Customer Count The following table shows Vertex’s direct customers, as well as indirect small business customers sold and serviced through the company’s one-to-many channel strategy. CustomersQ1 2024Q2 2024Q3 2024Q4 2024Q1 2025Direct4,3094,4384,8554,9154,888Indirect433460448464481Total4,7424,8985,3035,3795,369 Use and Reconciliation of Non-GAAP Financial Measures In addition to our results determined in accordance with accounting principles generally accepted in the U.S. (“GAAP”) and key business metrics described above, we have calculated non-GAAP cost of revenues, non-GAAP gross profit, non-GAAP gross margin, non-GAAP research and development expense, non-GAAP selling and marketing expense, non-GAAP general and administrative expense, non-GAAP operating income, non-GAAP net income, non-GAAP diluted EPS, Adjusted EBITDA, Adjusted EBITDA margin, free cash flow and free cash flow margin, which are each non-GAAP financial measures. We have provided tabular reconciliations of each of these non-GAAP financial measures to its most directly comparable GAAP financial measure. Management uses these non-GAAP financial measures to understand and compare operating results across accounting periods, for internal budgeting and forecasting purposes, and to evaluate financial performance and liquidity. Our non-GAAP financial measures are presented as supplemental disclosure as we believe they provide useful information to investors and others in understanding and evaluating our results, prospects, and liquidity period-over-period without the impact of certain items that do not directly correlate to our operating performance and that may vary significantly from period to period for reasons unrelated to our operating performance, as well as comparing our financial results to those of other companies. Our definitions of these non-GAAP financial measures may differ from similarly titled measures presented by other companies and therefore comparability may be limited. In addition, other companies may not publish these or similar metrics. Thus, our non-GAAP financial measures should be considered in addition to, not as a substitute for, or in isolation from, the financial information prepared in accordance with GAAP, and should be read in conjunction with the consolidated financial statements included in our Annual Report on Form 10-K for the year ended December 31, 2024, as filed with the SEC on February 27, 2025, and our Quarterly Report on Form 10-Q for the quarter ended March 31, 2025, to be filed with the SEC. We calculate these non-GAAP financial measures as follows: Non-GAAP cost of revenues, software subscriptions is determined by adding back to GAAP cost of revenues, software subscriptions, the stock-based compensation expense, and depreciation and amortization of capitalized software and acquired intangible assets included in cost of subscription revenues for the respective periods.Non-GAAP cost of revenues, services is determined by adding back to GAAP cost of revenues, services, the stock-based compensation expense included in cost of revenues, services for the respective periods.Non-GAAP gross profit is determined by adding back to GAAP gross profit the stock-based compensation expense, and depreciation and amortization of capitalized software and acquired intangible assets included in cost of subscription revenues for the respective periods.Non-GAAP gross margin is determined by dividing non-GAAP gross profit by total revenues for the respective periods.Non-GAAP research and development expense is determined by adding back to GAAP research and development expense the stock-based compensation expense and transaction costs related to acquired technology included in research and development expense for the respective periods.Non-GAAP selling and marketing expense is determined by adding back to GAAP selling and marketing expense the stock-based compensation expense and the amortization of acquired intangible assets included in selling and marketing expense for the respective periods.Non-GAAP general and administrative expense is determined by adding back to GAAP general and administrative expense the stock-based compensation expense, amortization of cloud computing implementation costs and severance expense included in general and administrative expense for the respective periods.Non-GAAP operating income is determined by adding back to GAAP loss or income from operations the stock-based compensation expense, depreciation and amortization of capitalized software and acquired intangible assets included in cost of subscription revenues, amortization of acquired intangible assets included in selling and marketing expense, amortization of cloud computing implementation costs in general and administrative expense, severance expense, acquisition contingent consideration, changes in the fair value of acquisition contingent earn-outs, and transaction costs, included in GAAP loss or income from operations for the respective periods. Non-GAAP net income is determined by adding back to GAAP net income or loss the income tax benefit or expense, stock-based compensation expense, depreciation and amortization of capitalized software and acquired intangible assets included in cost of subscription revenues, amortization of acquired intangible assets included in selling and marketing expense, amortization of cloud computing implementation costs in general and administrative expense, severance expense, acquisition contingent consideration, adjustments to the settlement value of deferred purchase commitment liabilities recorded as interest expense, changes in the fair value of acquisition contingent earn-outs, and transaction costs, included in GAAP net income or loss for the respective periods to determine non-GAAP income or loss before income taxes. Non-GAAP income or loss before income taxes is then adjusted for income taxes calculated using the respective statutory tax rates for applicable jurisdictions, which for purposes of this determination were assumed to be 25.5%. Non-GAAP net income per diluted share of Class A and Class B common stock (“Non-GAAP diluted EPS”) is determined by dividing non-GAAP net income by the weighted average shares outstanding of all classes of common stock, inclusive of the impact of dilutive common stock equivalents to purchase such common stock, including stock options, restricted stock awards, restricted stock units and employee stock purchase plan shares. Additionally, the dilutive effect of shares issuable upon conversion of the senior convertible notes is included in the calculation of Non-GAAP diluted EPS by application of the if-converted method.Adjusted EBITDA is determined by adding back to GAAP net income or loss the net interest income or expense (including adjustments to the settlement value of deferred purchase commitment liabilities), income tax expense or benefit, depreciation and amortization of property and equipment, depreciation and amortization of capitalized software and acquired intangible assets included in cost of subscription revenues, amortization of acquired intangible assets included in selling and marketing expense, amortization of cloud computing implementation costs in general and administrative expense, stock-based compensation expense, severance expense, acquisition contingent consideration, changes in the fair value of acquisition contingent earn-outs, and transaction costs, included in GAAP net income or loss for the respective periods.Adjusted EBITDA margin is determined by dividing Adjusted EBITDA by total revenues for the respective periods.Free cash flow is determined by adjusting net cash provided by (used in) operating activities by purchases of property and equipment and capitalized software additions for the respective periods.Free cash flow margin is determined by dividing free cash flow by total revenues for the respective periods. We encourage investors and others to review our financial information in its entirety, not to rely on any single financial measure and to view these non-GAAP financial measures in conjunction with the related GAAP financial measures. Vertex, Inc. and SubsidiariesConsolidated Balance Sheets(Unaudited) As of March 31, As of December 31,(In thousands, except per share data) 2025 2024 (unaudited) Assets Current assets: Cash and cash equivalents $270,395 $296,051 Funds held for customers 33,287 30,015 Accounts receivable, net of allowance of $17,566 and $16,838, respectively 152,338 164,432 Prepaid expenses and other current assets 48,942 36,678 Investment securities available-for-sale, at fair value (amortized cost of $0 and $9,147, respectively) — 9,157 Total current assets 504,962 536,333 Property and equipment, net of accumulated depreciation 185,557 177,559 Capitalized software, net of accumulated amortization 36,219 36,350 Goodwill and other intangible assets 374,312 363,021 Deferred commissions 27,535 27,480 Deferred income tax asset 19 19 Operating lease right-of-use assets 11,189 11,956 Other assets 14,351 14,073 Total assets $1,154,144 $1,166,791 Liabilities and Stockholders' Equity Current liabilities: Accounts payable $24,979 $36,215 Accrued expenses 38,114 35,169 Customer funds obligations 30,632 27,406 Accrued salaries and benefits 21,768 14,581 Accrued variable compensation 14,144 45,507 Deferred revenue, current 349,757 339,326 Current portion of operating lease liabilities 4,043 3,995 Current portion of finance lease liabilities 77 77 Purchase commitment and contingent consideration liabilities, current 29,600 35,100 Total current liabilities 513,114 537,376 Deferred revenue, net of current portion 5,140 4,840 Debt, net of current portion 335,784 335,220 Operating lease liabilities, net of current portion 11,461 12,585 Finance lease liabilities, net of current portion — 10 Purchase commitment and contingent consideration liabilities, net of current portion 78,200 87,400 Deferred income tax liabilities 9,369 9,918 Deferred other liabilities 586 90 Total liabilities 953,654 987,439 Stockholders' equity: Preferred shares, $0.001 par value, 30,000 shares authorized; no shares issued and outstanding — — Class A voting common stock, $0.001 par value, 300,000 shares authorized; 71,907 and 70,670 shares issued and outstanding, respectively 72 71 Class B voting common stock, $0.001 par value, 150,000 shares authorized; 86,481 and 86,481 shares issued and outstanding, respectively 86 86 Additional paid in capital 273,300 278,389 Accumulated deficit (42,185) (53,315)Accumulated other comprehensive loss (30,783) (45,879)Total stockholders' equity 200,490 179,352 Total liabilities and stockholders' equity $1,154,144 $1,166,791 Vertex, Inc. and SubsidiariesConsolidated Statements of Comprehensive Income (Loss)(Unaudited) Three months ended March 31, (In thousands, except per share data) 2025 2024 (unaudited)Revenues: Software subscriptions $150,761 $131,830 Services 26,301 24,951 Total revenues 177,062 156,781 Cost of revenues: Software subscriptions 44,245 45,128 Services 19,823 15,861 Total cost of revenues 64,068 60,989 Gross profit 112,994 95,792 Operating expenses: Research and development 20,886 16,845 Selling and marketing 48,155 40,491 General and administrative 45,028 35,542 Depreciation and amortization 5,880 5,006 Change in fair value of acquisition contingent earn-outs (14,700) — Other operating expense (income), net 3,259 (527)Total operating expenses 108,508 97,357 Income (loss) from operations 4,486 (1,565)Interest expense (income), net (1,539) 286 Income (loss) before income taxes 6,025 (1,851)Income tax benefit (5,105) (4,535)Net income 11,130 2,684 Other comprehensive (income) loss: Foreign currency translation adjustments, net of tax (15,105) 4,011 Unrealized loss on investments, net of tax 9 17 Total other comprehensive (income) loss, net of tax (15,096) 4,028 Total comprehensive income (loss) $26,226 $(1,344) Net income per share of Class A and Class B, basic $0.07 $0.02 Net income per share of Class A and Class B, dilutive $0.07 $0.02 Vertex, Inc. and SubsidiariesConsolidated Statements of Cash Flows (Unaudited) Three months ended March 31, (In thousands) 2025 2024 (unaudited)Cash flows from operating activities: Net income $11,130 $2,684 Adjustments to reconcile net income to net cash provided by operating activities: Depreciation and amortization 22,266 20,948 Amortization of cloud computing implementation costs 1,006 994 Provision for subscription cancellations and non-renewals 192 1,082 Amortization of deferred financing costs 680 146 Change in fair value of contingent consideration liabilities (14,700) (800)Stock-based compensation expense 21,044 16,324 Deferred income taxes (929) (2,588)Non-cash operating lease costs 779 828 Other (7) (106)Changes in operating assets and liabilities: Accounts receivable 11,772 4,478 Prepaid expenses and other current assets (13,169) (7,335)Deferred commissions (56) (64)Accounts payable (11,279) (1,153)Accrued expenses 2,956 (8,486)Accrued and deferred compensation (26,785) (14,515)Deferred revenue 11,156 11,177 Operating lease liabilities (1,068) (1,125)Other (183) 2,077 Net cash provided by operating activities 14,805 24,566 Cash flows from investing activities: Property and equipment additions (21,394) (14,449)Capitalized software additions (5,661) (5,615)Purchase of investment securities, available-for-sale (2,398) (4,271)Proceeds from sales and maturities of investment securities, available-for-sale 11,607 4,800 Net cash used in investing activities (17,846) (19,535)Cash flows from financing activities: Net increase in customer funds obligations 3,227 15,939 Principal payments on long-term debt — (625)Payments for deferred financing costs — (89)Payments for taxes related to net share settlement of stock-based awards (25,034) (17,862)Proceeds from exercise of stock options 1,166 1,510 Payments of finance lease liabilities (12) (26)Net cash used in financing activities (20,653) (1,153)Effect of exchange rate changes on cash, cash equivalents and restricted cash 1,310 (349)Net increase (decrease) in cash, cash equivalents and restricted cash (22,384) 3,529 Cash, cash equivalents and restricted cash, beginning of period 326,066 89,151 Cash, cash equivalents and restricted cash, end of period $303,682 $92,680 Reconciliation of cash, cash equivalents and restricted cash to the Condensed Consolidated Balance Sheets, end of period: Cash and cash equivalents $270,395 $56,134 Restricted cash—funds held for customers 33,287 36,546 Total cash, cash equivalents and restricted cash, end of period $303,682 $92,680 Summary of Non-GAAP Financial Measures(Unaudited) Three months ended March 31, (Dollars in thousands, except per share data) 2025 2024 Non-GAAP cost of revenues, software subscriptions $26,163 $28,191 Non-GAAP cost of revenues, services $18,127 $14,855 Non-GAAP gross profit $132,772 $113,735 Non-GAAP gross margin 75.0 % 72.5%Non-GAAP research and development expense $16,534 $13,472 Non-GAAP selling and marketing expense $41,818 $35,674 Non-GAAP general and administrative expense $36,602 $27,573 Non-GAAP operating income $31,339 $31,737 Non-GAAP net income $24,494 $23,431 Non-GAAP diluted EPS $0.15 $0.15 Adjusted EBITDA $37,219 $36,743 Adjusted EBITDA margin 21.0 % 23.4%Free cash flow $(12,250) $4,502 Free cash flow margin (6.9)% 2.9% Vertex, Inc. and SubsidiariesReconciliation of GAAP to Non-GAAP Financial Measures(Unaudited) Three months ended March 31, (Dollars in thousands) 2025 2024 Non-GAAP Cost of Revenues, Software Subscriptions: Cost of revenues, software subscriptions $44,245 $45,128 Stock-based compensation expense (2,227) (1,590) Depreciation and amortization of capitalized software and acquired intangible assets – cost of subscription revenues (15,855) (15,347) Non-GAAP cost of revenues, software subscriptions $26,163 $28,191 Non-GAAP Cost of Revenues, Services: Cost of revenues, services $19,823 $15,861 Stock-based compensation expense (1,696) (1,006) Non-GAAP cost of revenues, services $18,127 $14,855 Non-GAAP Gross Profit: Gross profit $112,994 $95,792 Stock-based compensation expense 3,923 2,596 Depreciation and amortization of capitalized software and acquired intangible assets – cost of subscription revenues 15,855 15,347 Non-GAAP gross profit $132,772 $113,735 Non-GAAP Gross Margin: Total Revenues $177,062 $156,781 Non-GAAP gross margin 75.0 % 72.5 % Non-GAAP Research and Development Expense: Research and development expense $20,886 $16,845 Stock-based compensation expense (4,352) (3,373) Non-GAAP research and development expense $16,534 $13,472 Non-GAAP Selling and Marketing Expense: Selling and marketing expense $48,155 $40,491 Stock-based compensation expense (5,806) (4,222) Amortization of acquired intangible assets – selling and marketing expense (531) (595) Non-GAAP selling and marketing expense $41,818 $35,674 Non-GAAP General and Administrative Expense: General and administrative expense $45,028 $35,542 Stock-based compensation expense (6,963) (6,133) Severance expense (457) (842) Amortization of cloud computing implementation costs – general and administrative (1,006) (994) Non-GAAP general and administrative expense $36,602 $27,573 Vertex, Inc. and SubsidiariesReconciliation of GAAP to Non-GAAP Financial Measures (continued)(Unaudited) Three months ended March 31, (In thousands, except per share data) 2025 2024 Non-GAAP Operating Income: Income (loss) from operations $4,486 $(1,565) Stock-based compensation expense 21,044 16,324 Depreciation and amortization of capitalized software and acquired intangible assets – cost of subscription revenues 15,855 15,347 Amortization of acquired intangible assets – selling and marketing expense 531 595 Amortization of cloud computing implementation costs – general and administrative 1,006 994 Severance expense 457 842 Acquisition contingent consideration — (800) Change in fair value of acquisition contingent earn-outs (14,700) — Transaction costs 2,660 — Non-GAAP operating income $31,339 $31,737 Non-GAAP Net Income: Net income $11,130 $2,684 Income tax benefit (5,105) (4,535) Stock-based compensation expense 21,044 16,324 Depreciation and amortization of capitalized software and acquired intangible assets – cost of subscription revenues 15,855 15,347 Amortization of acquired intangible assets – selling and marketing expense 531 595 Amortization of cloud computing implementation costs – general and administrative 1,006 994 Severance expense 457 842 Acquisition contingent consideration — (800) Change in fair value of acquisition contingent earn-outs (14,700) — Transaction costs 2,660 — Non-GAAP income before income taxes 32,878 31,451 Income tax adjustment at statutory rate (1) (8,384) (8,020) Non-GAAP net income $24,494 $23,431 Non-GAAP Diluted EPS: Non-GAAP net income $24,494 $23,431 Interest expense (net of tax), convertible senior notes (2) 903 — Non-GAAP net income used in dilutive per share computation $25,397 $23,431 Weighted average Class A and B common stock, diluted 162,724 160,582 Dilutive effect of convertible senior notes (2) 9,498 — Total average Class A and B shares used in dilutive per share computation 172,222 160,582 Non-GAAP diluted EPS $0.15 $0.15 (1) Non-GAAP income before income taxes is adjusted for income taxes using the respective statutory tax rates for applicable jurisdictions, which for purposes of this determination were assumed to be 25.5%.(2) We use the if-converted method to compute diluted earnings per share with respect to our convertible senior notes. Interest expense and additional dilutive shares related to the notes are added back to the calculation when their impact is dilutive. In periods when the impact is anti-dilutive, there is no add-back of interest expense or additional dilutive shares related to the notes. Vertex, Inc. and SubsidiariesReconciliation of GAAP to Non-GAAP Financial Measures (continued)(Unaudited) Three months ended March 31, (Dollars in thousands) 2025 2024 Adjusted EBITDA: Net income $11,130 $2,684 Interest expense (income), net (1,539) 286 Income tax benefit (5,105) (4,535) Depreciation and amortization – property and equipment 5,880 5,006 Depreciation and amortization of capitalized software and acquired intangible assets – cost of subscription revenues 15,855 15,347 Amortization of acquired intangible assets – selling and marketing expense 531 595 Amortization of cloud computing implementation costs – general and administrative 1,006 994 Stock-based compensation expense 21,044 16,324 Severance expense 457 842 Acquisition contingent consideration — (800) Change in fair value of acquisition contingent earn-outs (14,700) — Transaction costs 2,660 — Adjusted EBITDA $37,219 $36,743 Adjusted EBITDA Margin: Total revenues $177,062 $156,781 Adjusted EBITDA margin 21.0 % 23.4 % Three months ended March 31, (Dollars in thousands) 2025 2024 Free Cash Flow: Cash provided by operating activities $14,805 $24,566 Property and equipment additions (21,394) (14,449) Capitalized software additions (5,661) (5,615) Free cash flow $(12,250) $4,502 Free Cash Flow Margin: Total revenues $177,062 $156,781 Free cash flow margin (6.9)% 2.9 % Investor Relations Contact:Joe CrivelliVertex, Inc.investors@vertexinc.com Media Contact: Rachel LitcofskyVertex, Inc.mediainquiries@vertexinc.com

Vertex Announces First Quarter 2025 Financial Results

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