ZTO Reports Fourth Quarter 2024 and Full Year 2024 Unaudited Financial Results

Annual Volume Increased to 34.0 Billion ParcelsRMB10.2 Billion Full Year Adjusted Net Income Grew 12.7% US$0.35 per Share Semi-Annual Dividend Announced , /PRNewswire/ -- ZTO Express (Cayman) Inc. (NYSE: ZTO and SEHK: 2057), a leading and fast-growing express delivery company in China ("ZTO" or the "Company"), today announced its unaudited financial results for the fourth quarter and fiscal year ended December 31, 2024[1]. The Company grew parcel volume by 3.8 billion, or 12.6% year over year while maintaining high quality of service and customer satisfaction. Adjusted net income[2] increased 12.7% to reach RMB10.2 billion. Net cash generated from operating activities was RMB11,429.4 million. Fourth Quarter 2024 Financial Highlights Revenues were RMB12,919.7 million (US$1,770.0 million), an increase of 21.7% from RMB10,619.4 million in the same period of 2023. Gross profit was RMB3,759.7 million (US$515.1 million), an increase of 20.2% from RMB3,128.2 million in the same period of 2023. Net income was RMB2,446.8 million (US$335.2 million), an increase of 10.7% from RMB2,209.8 million in the same period of 2023. Adjusted EBITDA[3] was RMB4,615.3 million (US$632.3 million), an increase of 26.4% from RMB3,651.8 million in the same period of 2023. Adjusted net income[2] was RMB2,733.3 million (US$374.5 million), an increase of 23.4% from RMB2,214.4 million in the same period of 2023. Basic and diluted net earnings per American depositary share ("ADS"[4]) were RMB2.97 (US$0.41) and RMB2.89 (US$0.40), an increase of 9.2% and 8.6% from RMB2.72 and RMB2.66 in the same period of 2023, respectively. Adjusted basic and diluted earnings per American depositary share attributable to ordinary shareholders[5] were RMB3.32 (US$0.45) and RMB3.24 (US$0.44), an increase of 21.6% and 21.3% from RMB2.73 and RMB2.67 in the same period of 2023, respectively. Net cash provided by operating activities was RMB2,806.3 million (US$384.5 million), compared with RMB3,923.3 million in the same period of 2023. Fiscal Year 2024 Financial Highlights Revenues were RMB44,280.7 million (US$6,066.4 million), an increase of 15.3% from RMB38,418.9 million in 2023. Gross profit was RMB13,717.1 million (US$1,879.2 million), an increase of 17.6% from RMB11,662.5 million in 2023. Net income was RMB8,887.6 million (US$1,217.6 million), an increase of 1.5% from RMB8,754.5 million in 2023. Adjusted EBITDA[3] was RMB16,354.9 million (US$2,240.6 million), an increase of 15.9% from RMB14,107.3 million in 2023. Adjusted net income[2] was RMB10,150.4 million (US$1,390.6 million), an increase of 12.7% from RMB9,005.9 million in 2023. Basic and diluted net earnings per American depositary share ("ADS"[4]) were RMB10.95 (US$1.50) and RMB10.70 (US$1.47), an increase of 1.1% and 0.9% from RMB10.83 and RMB10.60 in 2023. Adjusted basic and diluted net earnings per American depositary share attributable to ordinary shareholders were RMB12.52 (US$1.72) and RMB12.20 (US$1.67), an increase of 12.4% and 11.9% from RMB11.14 and RMB10.90 in 2023. Net cash provided by operating activities was RMB11,429.4 million (US$1,565.8 million), compared with RMB13,361.0 million in 2023. Operational Highlights for Fourth Quarter 2024 Parcel volume was 9,665 million, an increase of 11.0% from 8,705 million in the same period of 2023. Number of pickup/delivery outlets was over 31,000 as of December 31, 2024. Number of direct network partners was over 6,000 as of December 31, 2024. Number of self-owned line-haul vehicles was over 10,000 as of December 31, 2024. Out of the over 10,000 self-owned trucks, over 9,400 were high capacity 15 to 17-meter-long models as of December 31, 2024, compared to over 9,200 as of December 31, 2023. Number of line-haul routes between sorting hubs was over 3,900 as of December 31, 2024, which is similar to the same period last year. Number of sorting hubs was 95 as of December 31, 2024, among which 91 are operated by the Company and 4 by the Company's network partners. (1) An investor relations presentation accompanies this earnings release and can be found at http://zto.investorroom.com. (2) Adjusted net income is a non-GAAP financial measure, which is defined as net income before share-based compensation expense and non-recurring items such as impairment of investments in equity investees, gain/(loss) on disposal of equity investment and subsidiary and corresponding tax impact which management aims to better represent the underlying business operations. (3) Adjusted EBITDA is a non-GAAP financial measure, which is defined as net income before depreciation, amortization, interest expenses and income tax expenses, and further adjusted to exclude the shared-based compensation expense and non-recurring items such as impairment of investments in equity investees, gain/(loss) on disposal of equity investment and subsidiary which management aims to better represent the underlying business operations. (4) One ADS represents one Class A ordinary share. (5) Adjusted basic and diluted earnings per American depositary share attributable to ordinary shareholders is a non-GAAP financial measure. It is defined as adjusted net income attributable to ordinary shareholders divided by weighted average number of basic and diluted American depositary shares, respectively. Mr. Meisong Lai, Founder, Chairman and Chief Executive Officer of ZTO, commented, "During the fourth quarter, ZTO maintained high quality of services and customer satisfaction, and achieved 9.7 billion of parcel volume and 2.7 billion of adjusted net income. To increase retail parcel volume was one of the key objectives to enhance revenue mix, and our average daily retail parcel volume exceeded 7 million which increased nearly 50% over the same fourth quarter last year." Mr. Lai added, "As domestic economy slowly moves towards recovery, growth of China's express delivery industry was relatively robust. Consumers are motivated by the value-preposition associated with on-line purchases and the trend of spending downgrade persisted where parcel unit pricing continued to be under pressure. We estimate that the industry growth for the year will likely be around 15% for the year of 2025. We have re-anchored among our priority focuses of quality, volume and net profit, and it is paramount for us to achieve volume growth target above industry average for 2025." Ms. Huiping Yan, Chief Financial Officer of ZTO, commented, "For the fourth quarter of 2024, ZTO's core express ASP increased 13 cents driven by improvements in key accounts' mix offsetting negative impact from lower per parcel weight and volume incentive increases. Combined unit sorting and transportation costs decreased approximately 6 cents through productivity initiatives. Our SG&A excluding share-based compensation was 5% of revenue compared to 6.6% last year. Cash flow from operating activities was 2.8 billion, and capital spending was 1.2 billion." Ms. Yan added, "Slow to recover economic conditions caused a greater proportion of ecommerce packages being low-value or unprofitable. Between strategic value and economic value, we are making conscientious trade-off decisions to ensure short-term and long-term impacts are properly balanced. Profits driven by our unique competitive advantages, such as quality of services, scale and reach, operating efficiency and partner network stability, will remain intact. Meanwhile，we are increasing our effort to support and enable network partners' sustainable growth and prosperity. By expanding our leadership in volume market share, everyone under the ZTO brand can work better together to address market pricing pressure, last-mile cost increases, and any other challenges in the future." Fourth Quarter 2024 Unaudited Financial Results Three Months Ended December 31, 2023 2024 RMB % RMB US$ % (in thousands, except percentages) Express delivery services 9,759,253 91.9 12,024,132 1,647,299 93.1 Freight forwarding services 236,640 2.2 208,931 28,623 1.6 Sale of accessories 579,138 5.5 646,675 88,594 5.0 Others 44,403 0.4 39,964 5,476 0.3 Total revenues 10,619,434 100.0 12,919,702 1,769,992 100.0 Total Revenues were RMB12,919.7 million (US$1,770.0 million), an increase of 21.7% from RMB10,619.4 million in the same period of 2023. Revenue from the core express delivery business increased by 22.4% compared to the same period of 2023 driven by a 11.0% growth in parcel volume and a 10.3% increase in unit price. KA revenue, including delivery fees from direct sales organizations established to serve core express KA customers, increased by 275.9% as the proportion of higher-valued parcels such as returned parcels from e-commerce platforms continued to increase. Revenue from freight forwarding services decreased by 11.7% compared to the same period of 2023 mainly due to declining cross-border e-commerce pricing. Revenue from sales of accessories, largely consisted of sales of thermal paper used for digital waybills' printing, increased by 11.7%. Other revenues were derived mainly from financing services. Three Months Ended December 31, 2023 2024 % of % of RMB revenues RMB US$ revenues (in thousands, except percentages) Line-haul transportation cost 3,964,208 37.3 3,913,823 536,192 30.3 Sorting hub operating cost 2,257,047 21.3 2,543,707 348,486 19.7 Freight forwarding cost 227,547 2.1 197,053 26,996 1.5 Cost of accessories sold 162,227 1.5 196,941 26,981 1.5 Other costs 880,156 8.3 2,308,459 316,257 17.9 Total cost of revenues 7,491,185 70.5 9,159,983 1,254,912 70.9 Total cost of revenues was RMB9,160.0 million (US$1,254.9 million), an increase of 22.3% from RMB7,491.2 million in the same period last year. Line haul transportation cost was RMB3,913.8 million (US$536.2 million), a decrease of 1.3% from RMB3,964.2 million in the same period last year. The unit transportation cost decreased 13.0% or 6 cents mainly attributable to better economies of scale, decreased fuel price and improved load rate through more effective route planning. Sorting hub operating cost was RMB2,543.7 million (US$348.5 million), an increase of 12.7% from RMB2,257.0 million in the same period of last year. The increase primarily consisted of (i) RMB211.2 million (US$28.9 million) increase in labor-associated costs, a net result of wage increases partially offset by automation-driven efficiency improvements and (ii) RMB58.4 million (US$8.0 million) increase in depreciation and amortization costs associated with expansion of automation equipment and facility upgrades to further improve transit efficiency. As of December 31, 2024, there were 596 sets of automated sorting equipment in service, compared to 464 sets as of December 31, 2023. Cost of accessories sold was RMB196.9 million (US$27.0 million), increased by 21.4% compared with RMB162.2 million in the same period last year. Other costs of RMB2,308.5 million (US$316.3 million) increased 162.3% from RMB880.2 million in the same period last year, which included costs for serving higher-valued enterprise customers that increased by RMB1,442.7 million (US$197.6 million). Gross Profit was RMB3,759.7 million (US$515.1 million), increased by 20.2% from RMB3,128.2 million in the same period last year. Gross margin rate was 29.1% compared to 29.5% in the same period last year. Total Operating Expenses were RMB306.5 million (US$42.0 million), compared to RMB373.2 million in the same period last year. Selling, general and administrative expenses were RMB655.8 million (US$89.8 million), decreased by 6.4% from RMB700.4 million in the same period last year. There was a RMB85.6 million provision of losses from a credit loan provided to Shanghai Shuangcaiji Intelligent Technology Co., Ltd.(上海雙彩吉智能科技有限公司), an equipment supplier, in the same period last year. Other operating income, net was RMB349.3 million (US$47.9 million), compared to RMB327.2 million in the same period last year. Other operating income mainly consisted of (i) RMB214.7 million (US$29.4 million) of government subsidies and tax rebates, (ii) RMB111.5 million (US$15.3 million) ADR fee rebate, and (iii) RMB23.1 million (US$3.2 million) of rental income and other income. Income from operations was RMB3,453.2 million (US$473.1 million), an increase of 25.3% from RMB2,755.1 million for the same period last year. The operating margin rate increased to 26.7% from 25.9% in the same period last year. Interest income was RMB221.9 million (US$30.4 million), compared with RMB201.4 million in the same period last year. Interest expenses was RMB71.8 million (US$9.8 million), compared with RMB61.8 million in the same period last year. Gain from fair value changes of financial instruments was RMB168.0 million (US$23.0 million), compared with a loss of RMB51.2 million in the same period last year. Such gain or loss from fair value changes of the financial instruments is quoted by commercial banks according to market-based estimation of future redemption prices. Impairment of investment in equity investees was RMB258.6 million (US$35.4 million). Such provision for impairment was related to the Company's investment in Zhejiang Yizhan Network Technology Co., Ltd.(浙江驛棧網絡科技有限公司), a subsidiary of Cainiao Smart Logistics Network Ltd.(菜鳥智慧物流網絡有限公司). Income tax expenses were RMB1,059.1 million (US$145.1 million) compared to RMB636.6 million in the same period last year. Overall income tax rate increased by 8.1 percentage points year over year, mainly due to a RMB372.3 million (US$51.0 million) accrual of withholding tax on dividend payable to ZTO Express (Hong Kong) Limited. Net income was RMB2,446.8 million (US$335.2 million), which increased by 10.7% from RMB2,209.8 million in the same period last year. Basic and diluted earnings per ADS attributable to ordinary shareholders were RMB2.97 (US$0.41) and RMB2.89 (US$0.40), compared to basic and diluted earnings per ADS of RMB2.72 and RMB2.66 in the same period last year, respectively. Adjusted basic and diluted earnings per ADS attributable to ordinary shareholders were RMB3.32 (US$0.45) and RMB3.24 (US$0.44), compared with RMB2.73 and RMB2.67 in the same period last year, respectively. Adjusted net income was RMB2,733.3 million (US$374.5 million), compared with RMB2,214.4 million during the same period last year. EBITDA[1] was RMB4,328.8 million (US$593.0 million), compared with RMB3,647.2 million in the same period last year. Adjusted EBITDA was RMB4,615.3 million (US$632.3 million), compared to RMB3,651.8 million in the same period last year. Net cash provided by operating activities was RMB2,806.3 million (US$384.5 million), compared with RMB3,923.3 million in the same period last year. (1) EBITDA is a non-GAAP financial measure, which is defined as net income before depreciation, amortization, interest expenses and income tax expenses which management aims to better represent the underlying business operations. Fiscal Year 2024 Financial Results Year Ended December 31, 2023 2024 RMB % RMB US$ % (in thousands, except percentages) Express delivery services 35,488,060 92.4 40,953,034 5,610,543 92.5 Freight forwarding services 906,802 2.4 885,410 121,301 2.0 Sale of accessories 1,876,624 4.9 2,300,392 315,152 5.2 Others 147,429 0.3 141,884 19,438 0.3 Total revenues 38,418,915 100.0 44,280,720 6,066,434 100.0 Total Revenues were RMB44,280.7 million (US$6,066.4 million), an increase of 15.3% from RMB38,418.9 million last year. Revenue from the core express delivery business increased by 15.7% driven by a 12.6% growth in parcel volume and a 2.7% increase in unit price. KA revenue, including delivery fees from direct sales organizations established to serve core express KA customers, increased by 100.7% as the proportion of higher-valued parcels such as returned parcels from e-commerce platforms continued to increase. Revenue from freight forwarding services decreased by 2.4% compared to last year mainly due to declining cross-border e-commerce pricing. Revenue from sales of accessories, largely consisted of sales of thermal paper used for digital waybills' printing, increased by 22.6%. Other revenues were derived mainly from financing services. Year Ended December 31, 2023 2024 % of % of RMB revenues RMB US$ revenues (in thousands, except percentages) Line-haul transportation cost 13,591,627 35.4 13,966,446 1,913,395 31.5 Sorting hub operating cost 8,253,522 21.5 9,163,784 1,255,433 20.7 Freight forwarding cost 854,533 2.2 828,270 113,473 1.9 Cost of accessories sold 513,391 1.3 651,729 89,287 1.5 Other costs 3,543,316 9.2 5,953,399 815,612 13.4 Total cost of revenues 26,756,389 69.6 30,563,628 4,187,200 69.0 Total cost of revenues was RMB30,563.6 million (US$4,187.2 million), an increase of 14.2% from RMB26,756.4 million last year. Line haul transportation cost was RMB13,966.4 million (US$1,913.4 million), an increase of 2.8% from RMB13,591.6 million last year. The unit transportation cost decreased by 8.9% or 4 cents mainly attributable to better economies of scale and improved load rate through more effective route planning. Sorting hub operating cost was RMB9,163.8 million (US$1,255.4 million), an increase of 11.0% from RMB8,253.5 million last year. The increase primarily consisted of (i) RMB542.6 million (US$74.3 million) increase in labor-associated costs, a net result of wage increases partially offset by automation-driven efficiency improvement, and (ii)RMB288.3 million (US$39.5 million) increase in depreciation and amortization costs associated with automated equipment and facility upgrades to further improve transit efficiency. Cost of accessories sold was RMB615.7 million (US$89.3 million), increased by 26.9% compared with RMB513.4 million last year. Other costs of RMB5,953.4 million (US$815.6 million) increased 68.0% from RMB3,543.3 million in 2023, which included costs for serving higher-valued enterprise customers that increased by RMB2,452.0 million (US$335.9 million). Gross Profit was RMB13,717.1 million (US$1,879.2 million), increased 17.6% from RMB11,662.5 million last year as a combined result of revenues growth and cost productivity gain. Gross margin rate improved to 31.0% from 30.4% last year. Total Operating Expenses were RMB1,940.2 million (US$265.8 million), compared to RMB1,654.6 million last year. Selling, general and administrative expenses were RMB2,690.0 million (US$368.5 million), increased by 10.9% from RMB2,425.3 million last year, mainly due to (i) RMB72.4 million(US$9.9 million) increase in headquarter facility expenses, (ii) RMB47.6 million (US$6.5 million) increase in depreciation and amortization costs associated with administrative equipment and facilities, and (iii) RMB47.6 million (US$6.5 million) increase in compensation and benefit expenses. Other operating income, net was RMB749.8 million (US$102.7 million), compared to RMB770.7 million last year. Other operating income mainly consisted of (i) RMB488.9 million (US$67.0 million) of government subsidies and tax rebates, (ii) RMB171.3 million (US$23.5 million) of rental and other income, and (iii) RMB111.5 million (US$15.3 million) ADR fee rebate. Income from operations was RMB11,776.9 million (US$1,613.4 million), an increase of 17.7% from RMB10,007.9 million last year. The operating margin rate increased to 26.6% from 26.0% last year. Interest income was RMB993.5 million (US$136.1 million), compared with RMB706.8 million last year. Interest expenses was RMB337.9 million (US$46.3 million), compared with RMB289.5 million last year. Gain from fair value changes of financial instruments was RMB202.9 million (US$27.8 million), compared with a gain of RMB164.5 million last year. Such gain or loss from fair value changes of the financial instruments is quoted by commercial banks according to market-based estimation of future redemption prices. Impairment of investment in equity investees was RMB931.4 million (US$127.6 million), included the provision for impairment of (i) RMB479.9 million (US$65.8 million) related to a tender offer initiated by Alibaba Group Holding Limited (阿里巴巴集團控股有限公司) to purchase all the outstanding shares of Cainiao Smart Logistics Network Limited (菜鳥智慧物流網絡有限公司), as the offer price was below the carrying amount, and (ii) RMB451.5 million (US$61.8 million) of the Company's investment in Zhejiang Yizhan Network Technology Co., Ltd.(浙江驛棧網絡科技有限公司), a subsidiary of Cainiao Smart Logistics Network Ltd.(菜鳥智慧物流網絡有限公司). Foreign currency exchange Loss, before tax was RMB17.9 million (US$2.5 million), mainly due to the appreciation of the onshore U.S. dollar-denominated bank deposits against the Chinese Renminbi. Income tax expenses were RMB2,845.4 million (US$389.8 million) compared to RMB1,938.6 million last year. Overall income tax rate increased by 6.3% percentage points year over year, mainly due to (i) the accrual of RMB 518.3 million (US$ 71.0 million) in withholding tax on dividend payable to ZTO Express (Hong Kong) Limited, and (ii) an income tax refund of RMB207.1 million (US$ 28.4 million) received in the third quarter of 2023 by Shanghai Zhongtongji Network Technology Co., Ltd.(上海中通吉網絡技術有限公司), a wholly-owned subsidiary of the Company, for being recognized as a "Key Software Enterprise" that was qualified for a preferential tax rate of 10% for tax year 2022. Net income was RMB8,887.6 million (US$1,217.6 million), which increased by 1.5% from RMB8,754.5 million last year. Basic and diluted earnings per ADS attributable to ordinary shareholders were RMB10.95 (US$1.50) and RMB10.70 (US$1.47), compared to basic and diluted earnings per ADS of RMB10.83 and RMB10.60 last year, respectively. Adjusted basic and diluted earnings per ADS attributable to ordinary shareholders were RMB12.52 (US$1.72) and RMB12.20 (US$1.67), compared with RMB11.14 and RMB10.90 last year, respectively. Adjusted net income was RMB10,150.4 million (US$1,390.6 million), compared with RMB9,005.9 million last year. EBITDA[1] was RMB15,094.3 million (US$2,067.9 million), compared with RMB13,857.8 million last year. Adjusted EBITDA was RMB16,354.9 million (US$2,240.6 million), compared to RMB14,107.3 million last year. Net cash provided by operating activities was RMB11,429.4 million (US$1,565.8 million), compared with RMB13,361.0 million last year. Recent Developments Appointment of Nominating and Corporate Governance Committee Member The board of directors (the "Board") has appointed Ms. Fang Xie, an independent non-executive director, as a member of the nominating and corporate governance committee of the Board, effective March 19, 2025. Following the appointment, the nominating and corporate governance committee consists of four independent non-executive directors, namely Mr. Frank Zhen Wei (as the chairman), Mr. Qin Charles Huang, Mr. Tsun-Ming Daniel Kao and Ms. Fang Xie. Declaration of Semi-Annual Dividend The board of directors (the "Board") has approved a cash dividend of US$0.35 per ADS and ordinary share for the six months ended December 31, 2024, to holders of its ordinary shares and ADSs as of the close of business on April 10, 2025. The dividend payment represents a 40% dividend payout ratio. For holders of Class A and Class B ordinary shares, in order to qualify for entitlement to the dividend, all valid documents for the transfer of shares accompanied by the relevant share certificates must be lodged for registration with the Company's Hong Kong branch share registrar, Computershare Hong Kong Investor Services Limited, at Shops 1712-1716, 17th Floor, Hopewell Centre, 183 Queen's Road East, Wanchai, Hong Kong no later than 4:30 p.m. on April 10, 2025 (Hong Kong Time). The payment date is expected to be April 22, 2025 for holders of Class A and Class B ordinary shares, and April 29, 2025 for holders of ADSs. Company Share Repurchase Program The Board has approved its share repurchase program in November 2018 and made subsequent modifications, whereby the latest modification increased the aggregate value of shares that may be repurchased to US$2.0 billion and extended the effective period through June 30, 2025. As of December 31, 2024, the Company had purchased an aggregate of 50,546,707 ADSs for US$1,222.0 million on the open market, including repurchase commissions. The remaining funds available under the share repurchase program is US$778.0 million. Business Outlook Based on current market and operating conditions, the Company's parcel volume for 2025 is expected to be in the range of 40.8 billion to 42.2 billion, representing a 20% to 24% increase year over year. Such estimates represent management's current and preliminary view, which are subject to change. Exchange Rate This announcement contains translation of certain Renminbi amounts into U.S. dollars at specified rates solely for the convenience of readers. Unless otherwise noted, all translations from Renminbi to U.S. dollars were made at the exchange rate of RMB7.2993 to US$1.00, the noon buying rate on December 31, 2024 as set forth in the H.10 statistical release of the Board of Governors of the Federal Reserve Systems. Use of Non-GAAP Financial Measures The Company uses EBITDA, adjusted EBITDA, adjusted net income, adjusted net income attributable to ordinary shareholders, and adjusted basic and diluted earnings per American depositary share attributable to ordinary shareholders, each a non-GAAP financial measure, in evaluating ZTO's operating results and for financial and operational decision-making purposes. Reconciliations of the Company's non-GAAP financial measures to its U.S. GAAP financial measures are shown in tables at the end of this earnings release, which provide more details about the non-GAAP financial measures. The Company believes that such Non-GAAP measures help identify underlying trends in ZTO's business that could otherwise be distorted by the effect of the related expenses and gains that the Company includes in income from operations and net income. The Company believes that EBITDA, adjusted EBITDA, adjusted net income, adjusted net income attributable to ordinary shareholders and adjusted basic and diluted earnings per American depositary share attributable to ordinary shareholders provide useful information about its operating results, enhance the overall understanding of its past performance and future prospects and allow for greater visibility with respect to key metrics used by ZTO's management in its financial and operational decision-making. EBITDA, adjusted EBITDA, adjusted net income, adjusted net income attributable to ordinary shareholders and adjusted basic and diluted earnings per American depositary share attributable to ordinary shareholders should not be considered in isolation or construed as an alternative to net income or any other measure of performance or as an indicator of the Company's operating performance. Investors are encouraged to compare the historical non-GAAP financial measures to the most directly comparable GAAP measures. EBITDA, adjusted EBITDA, adjusted net income, adjusted net income attributable to ordinary shareholders and adjusted basic and diluted earnings per American depositary share attributable to ordinary shareholders presented here may not be comparable to similarly titled measures presented by other companies. Other companies may calculate similarly titled measures differently, limiting their usefulness as comparative measures to ZTO's data. ZTO encourages investors and others to review the Company's financial information in its entirety and not rely on a single financial measure. Conference Call Information ZTO's management team will host an earnings conference call at 8:30 PM U.S. Eastern Time on Tuesday, March 18, 2025 (8:30 AM Beijing Time on March 19, 2025). Dial-in details for the earnings conference call are as follows: United States: 1-888-317-6003 Hong Kong: 800-963-976 Mainland China: 4001-206-115 Singapore: 800-120-5863 International: 1-412-317-6061 Passcode: 9429827 Please dial in 15 minutes before the call is scheduled to begin and provide the passcode to join the call. A replay of the conference call may be accessed by phone at the following numbers until March 25, 2025: United States: 1-877-344-7529 International: 1-412-317-0088 Passcode: 8404611 Additionally, a live and archived webcast of the conference call will be available at http://zto.investorroom.com. About ZTO Express (Cayman) Inc. ZTO Express (Cayman) Inc. (NYSE: ZTO and SEHK:2057) ("ZTO" or the "Company") is a leading and fast-growing express delivery company in China. ZTO provides express delivery service as well as other value-added logistics services through its extensive and reliable nationwide network coverage in China. ZTO operates a highly scalable network partner model, which the Company believes is best suited to support the significant growth of e-commerce in China. The Company leverages its network partners to provide pickup and last-mile delivery services, while controlling the mission-critical line-haul transportation and sorting network within the express delivery service value chain. For more information, please visit http://zto.investorroom.com. Safe Harbor Statement This announcement contains statements that may constitute "forward-looking" statements pursuant to the "safe harbor" provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as "will," "expects," "anticipates," "aims," "future," "intends," "plans," "believes," "estimates," "likely to," and other similar expressions. Among other things, the business outlook and quotations from management in this announcement contain forward-looking statements. ZTO may also make written or oral forward-looking statements in its periodic reports to the U.S. Securities and Exchange Commission (the "SEC") and The Stock Exchange of Hong Kong Limited (the "HKEX"), in its interim and annual reports to shareholders, in announcements, circulars or other publications made on the website of the HKEX, in press releases and other written materials, and in oral statements made by its officers, directors, or employees to third parties. Statements that are not historical facts, including but not limited to statements about ZTO's beliefs, plans, and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: risks relating to the development of the e-commerce and express delivery industries in China; its significant reliance on certain third-party e-commerce platforms; risks associated with its network partners and their employees and personnel; intense competition which could adversely affect the Company's results of operations and market share; any service disruption of the Company's sorting hubs or the outlets operated by its network partners or its technology system; ZTO's ability to build its brand and withstand negative publicity, or other favorable government policies. Further information regarding these and other risks is included in ZTO's filings with the SEC and the HKEX. All information provided in this announcement is as of the date of this announcement, and ZTO does not undertake any obligation to update any forward-looking statement, except as required under applicable law. UNAUDITED CONSOLIDATED FINANCIAL DATA Summary of Unaudited Consolidated Comprehensive Income Data: Three Months Ended December 31, Year Ended December 31, 2023 2024 2023 2024 RMB RMB US$ RMB RMB US$ (in thousands, except for share and per share data) Revenues 10,619,434 12,919,702 1,769,992 38,418,915 44,280,720 6,066,434 Cost of revenues (7,491,185) (9,159,983) (1,254,912) (26,756,389) (30,563,628) (4,187,200) Gross profit 3,128,249 3,759,719 515,080 11,662,526 13,717,092 1,879,234 Operating (expenses)/income: Selling, general and administrative (700,357) (655,825) (89,848) (2,425,253) (2,690,017) (368,531) Other operating income, net 327,203 349,277 47,851 770,651 749,784 102,720 Total operating expenses (373,154) (306,548) (41,997) (1,654,602) (1,940,233) (265,811) Income from operations 2,755,095 3,453,171 473,083 10,007,924 11,776,859 1,613,423 Other income/(expenses): Interest income 201,383 221,927 30,404 706,765 993,535 136,114 Interest expense (61,804) (71,784) (9,834) (289,533) (337,919) (46,295) (Loss)/gain from fair value changes of financial instruments (51,247) 168,003 23,016 164,517 202,886 27,795 (Loss)/gain on disposal of equity investees, subsidiary and others (4,589) (21,212) (2,906) 5,485 (10,518) (1,441) Impairment of investment in equity investees - (258,551) (35,421) - (931,367) (127,597) Foreign currency exchange gain/(loss) before tax 17,972 (318) (44) 93,543 (17,930) (2,456) Income before income tax, and share of (loss)/gain in equity method 2,856,810 3,491,236 478,298 10,688,701 11,675,546 1,599,543 Income tax expense (636,621) (1,059,086) (145,094) (1,938,600) (2,845,361) (389,813) Share of (loss)/gain in equity method investments (10,376) 14,659 2,008 4,356 57,410 7,865 Net income 2,209,813 2,446,809 335,212 8,754,457 8,887,595 1,217,595 Net income attributable to non-controlling interests (17,507) (64,119) (8,784) (5,453) (70,760) (9,694) Net income attributable to ZTO Express (Cayman) Inc. 2,192,306 2,382,690 326,428 8,749,004 8,816,835 1,207,901 Net income attributable to ordinary shareholders 2,192,306 2,382,690 326,428 8,749,004 8,816,835 1,207,901 Net earnings per share attributed to ordinary shareholders Basic 2.72 2.97 0.41 10.83 10.95 1.50 Diluted 2.66 2.89 0.40 10.60 10.70 1.47 Weighted average shares used in calculating net earnings per ordinary share/ADS Basic 806,082,185 803,354,580 803,354,580 807,739,616 804,875,816 804,875,816 Diluted 837,291,253 836,920,680 836,920,680 838,948,683 838,441,916 838,441,916 Net income 2,209,813 2,446,809 335,212 8,754,457 8,887,595 1,217,595 Other comprehensive income/ (expenses), net of tax of nil: Foreign currency translation adjustment 70,677 (124,108) (17,003) (104,052) (103,970) (14,244) Comprehensive income 2,280,490 2,322,701 318,209 8,650,405 8,783,625 1,203,351 Comprehensive income attributable to non-controlling interests (17,507) (64,119) (8,784) (5,453) (70,760) (9,694) Comprehensive income attributable to ZTO Express (Cayman) Inc. 2,262,983 2,258,582 309,425 8,644,952 8,712,865 1,193,657 Unaudited Consolidated Balance Sheets Data: As of December 31, December 31, 2023 2024 RMB RMB US$ (in thousands, except for share data) ASSETS Current assets Cash and cash equivalents 12,333,884 13,465,442 1,844,758 Restricted cash 686,568 37,517 5,140 Accounts receivable, net 572,558 1,503,706 206,007 Financing receivables 1,135,445 1,178,617 161,470 Short-term investment 7,454,633 8,848,447 1,212,232 Inventories 28,074 38,569 5,284 Advances to suppliers 821,942 783,599 107,353 Prepayments and other current assets 3,772,377 4,329,664 593,162 Amounts due from related parties 148,067 168,160 23,038 Total current assets 26,953,548 30,353,721 4,158,444 Investments in equity investees 3,455,119 1,871,337 256,372 Property and equipment, net 32,181,025 33,915,366 4,646,386 Land use rights, net 5,637,101 6,170,233 845,318 Intangible assets, net 23,240 17,043 2,335 Operating lease right-of-use assets 672,193 566,316 77,585 Goodwill 4,241,541 4,241,541 581,089 Deferred tax assets 879,772 984,567 134,885 Long-term investment 12,170,881 12,017,755 1,646,426 Long-term financing receivables 964,780 861,453 118,019 Other non-current assets 701,758 919,331 125,948 Amounts due from related parties-non current 584,263 421,667 57,766 TOTAL ASSETS 88,465,221 92,340,330 12,650,573 LIABILITIES AND EQUITY Current liabilities Short-term bank borrowing 7,765,990 9,513,958 1,303,407 Accounts payable 2,557,010 2,463,395 337,484 Advances from customers 1,745,727 1,565,147 214,424 Income tax payable 333,257 488,889 66,978 Amounts due to related parties 234,683 202,766 27,779 Operating lease liabilities 186,253 183,373 25,122 Dividends payable 1,548 14,134 1,936 Convertible senior notes - 7,270,081 995,997 Other current liabilities 7,236,716 6,571,492 900,290 Total current liabilities 20,061,184 28,273,235 3,873,417 Non-current operating lease liabilities 455,879 377,717 51,747 Deferred tax liabilities 638,200 1,014,545 138,992 Convertible senior notes 7,029,550 - - TOTAL LIABILITIES 28,184,813 29,665,497 4,064,156 Shareholders' equity Ordinary shares (US$0.0001 par value; 10,000,000,000 shares authorized; 812,866,663 shares issued and 804,719,252 shares outstanding as of December 31, 2023; 810,339,182 shares issued and 798,622,719 shares outstanding as of December 31,2024) 525 523 72 Additional paid-in capital 24,201,745 24,389,905 3,341,403 Treasury shares, at cost (510,986) (1,131,895) (155,069) Retained earnings 36,301,185 39,098,553 5,356,480 Accumulated other comprehensive loss (190,724) (294,694) (40,373) ZTO Express (Cayman) Inc. shareholders' equity 59,801,745 62,062,392 8,502,513 Noncontrolling interests 478,663 612,441 83,904 Total Equity 60,280,408 62,674,833 8,586,417 TOTAL LIABILITIES AND EQUITY 88,465,221 92,340,330 12,650,573 Summary of Unaudited Consolidated Cash Flow Data: Three Months Ended December 31, Year Ended December 31, 2023 2024 2023 2024 RMB RMB US$ RMB RMB US$ (in thousands) Net cash provided by operating activities 3,923,285 2,806,349 384,468 13,360,967 11,429,436 1,565,826 Net cash provided by / (used in) investing activities 1,181,169 2,974,348 407,484 (12,252,751) (5,980,724) (819,356) Net cash used in financing activities (2,166,101) (4,031,871) (552,364) (769,836) (4,995,180) (684,337) Effect of exchange rate changes on cash, cash equivalents and restricted cash 4,450 34,377 4,710 109,843 26,105 3,577 Net increase in cash, cash equivalents and restricted cash 2,942,803 1,783,203 244,298 448,223 479,637 65,710 Cash, cash equivalents and restricted cash at beginning of period 10,108,507 11,747,744 1,609,434 12,603,087 13,051,310 1,788,022 Cash, cash equivalents and restricted cash at end of period 13,051,310 13,530,947 1,853,732 13,051,310 13,530,947 1,853,732 The following table provides a reconciliation of cash, cash equivalents and restricted cash reported within the condensed consolidated balance sheets that sum to the total of the same such amounts shown in the condensed consolidated statements of cash flows: As of December 31, December 31, 2023 2024 RMB RMB US$ (in thousands) Cash and cash equivalents 12,333,884 13,465,442 1,844,758 Restricted cash, current 686,568 37,517 5,140 Restricted cash, non-current 30,858 27,988 3,834 Total cash, cash equivalents and restricted cash 13,051,310 13,530,947 1,853,732 Reconciliations of GAAP and Non-GAAP Results Three Months Ended December 31, Year Ended December 31, 2023 2024 2023 2024 RMB RMB US$ RMB RMB US$ (in thousands, except for share and per share data) Net income 2,209,813 2,446,809 335,212 8,754,457 8,887,595 1,217,595 Add: Share-based compensation expense [1] - 6,768 927 254,976 318,692 43,661 Impairment of investment in equity investees [1] - 258,551 35,421 - 931,367 127,597 Loss / (gain) on disposal of equity investees, subsidiary and others, net of income taxes 4,589 21,212 2,906 (3,513) 12,705 1,741 Adjusted net income 2,214,402 2,733,340 374,466 9,005,920 10,150,359 1,390,594 Net income 2,209,813 2,446,809 335,212 8,754,457 8,887,595 1,217,595 Add: Depreciation 705,117 714,289 97,857 2,740,819 2,882,579 394,912 Amortization 33,855 36,793 5,041 134,390 140,827 19,293 Interest expenses 61,804 71,784 9,834 289,533 337,919 46,295 Income tax expenses 636,621 1,059,086 145,094 1,938,600 2,845,361 389,813 EBITDA 3,647,210 4,328,761 593,038 13,857,799 15,094,281 2,067,908 Add: Share-based compensation expense - 6,768 927 254,976 318,692 43,661 Impairment of investment in equity investees - 258,551 35,421 - 931,367 127,597 Loss / (gain) on disposal of equity investees, subsidiary and others, before income taxes 4,589 21,212 2,906 (5,485) 10,518 1,441 Adjusted EBITDA 3,651,799 4,615,292 632,292 14,107,290 16,354,858 2,240,607 (1) Net of income taxes of nil Reconciliations of GAAP and Non-GAAP Results Three Months Ended December 31, Year Ended December 31, 2023 2024 2023 2024 RMB RMB US$ RMB RMB US$ (in thousands, except for share and per share data) Net income attributable to ordinary shareholders 2,192,306 2,382,690 326,428 8,749,004 8,816,835 1,207,901 Add: Share-based compensation expense [1] - 6,768 927 254,976 318,692 43,661 Impairment of investment in equity investees [1] - 258,551 35,421 - 931,367 127,597 Loss / (gain) on disposal of equity investees, subsidiary and others, net of income taxes 4,589 21,212 2,906 (3,513) 12,705 1,741 Adjusted Net income attributable to ordinary shareholders 2,196,895 2,669,221 365,682 9,000,467 10,079,599 1,380,900 Weighted average shares used in calculating net earnings per ordinary share/ADS Basic 806,082,185 803,354,580 803,354,580 807,739,616 804,875,816 804,875,816 Diluted 837,291,253 836,920,680 836,920,680 838,948,683 838,441,916 838,441,916 Net earnings per share/ADS attributable to ordinary shareholders Basic 2.72 2.97 0.41 10.83 10.95 1.50 Diluted 2.66 2.89 0.40 10.60 10.70 1.47 Adjusted net earnings per share/ADS attributable to ordinary shareholders Basic 2.73 3.32 0.45 11.14 12.52 1.72 Diluted 2.67 3.24 0.44 10.90 12.20 1.67 (1) Net of income taxes of nil For investor and media inquiries, please contact:ZTO Express (Cayman) Inc.Investor RelationsE-mail: [email protected]Phone: +86 21 5980 4508 SOURCE ZTO Express (Cayman) Inc. 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ZTO Reports Fourth Quarter 2024 and Full Year 2024 Unaudited Financial Results

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