Costco is testing big change to checkout as customers rank it a top worry
1. Costco tests 'Scan & Go' checkout technology to streamline processes. 2. Early results show positive feedback and member adoption of the new system. 3. Competitors like Sam's Club and BJ's Wholesale have similar technologies. 4. Efforts aimed at improving customer experience and reducing checkout times. 5. CEO emphasizes commitment to enhancing member satisfaction with new technology.