1. DUK provides energy-saving tips amid summer heat wave. 2. Customers can save energy through various programs and incentives. 3. Payment assistance is made available for struggling customers. 4. Duke Energy invests in grid upgrades and cleaner generation.
Duke Energy's proactive measures enhance customer loyalty and reduce churn. A similar initiative in 2020 resulted in a stable customer base amidst rising energy prices.
The article highlights DUK's proactive customer support and energy savings initiatives, which can enhance brand perception and financial performance.
The immediate heat wave may increase energy demand and reliance on DUK services, leading to short-term revenue benefits. Previous summer spikes showed a quick revenue lift during heat waves.
With summer's first heat wave bringing potential triple-digit temperatures to parts of the Carolinas this week, Duke Energy is reminding customers to take control of their energy use.
"We provide personalized usage alerts that provide insight to how customers use energy and offer a variety of customer programs, incentives, tools and tips to help customers save energy and money, especially when temperatures spike," says Sasha Weintraub, Duke Energy senior vice president and chief customer officer. "We are committed to keeping costs as low as possible for our customers, and sharing ways customers can manage their energy use to help save."
For more ways to save, visit duke-energy.com/SummerSavings.
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies. The company's electric utilities serve 8.6 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 55,100 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky.
Duke Energy is executing an ambitious energy transition, keeping customer reliability and value at the forefront as it builds a smarter energy future. The company is investing in major electric grid upgrades and cleaner generation, including natural gas, nuclear, renewables and energy storage.
More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.
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SOURCE Duke Energy