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Health Net Providing Special Assistance to Members and Providers Affected by Victoria Island Levee Incident in San Joaquin County, California

1. CNC's Health Net responds to State of Emergency in San Joaquin County. 2. Health Net offers emergency prescription options for affected members. 3. Telehealth services provided at no cost during the emergency. 4. Additional support and resources available for members and providers. 5. Health Net emphasizes commitment to member care amid crisis.

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Why Bullish?

CNC's proactive response to a State of Emergency may enhance its brand reputation and customer loyalty. Historically, healthcare companies showing prompt action in crises often see positive market reactions.

How important is it?

The article directly discusses Health Net’s actions, part of Centene’s operations impacting customer satisfaction and market perception.

Why Short Term?

The immediate nature of the emergency response suggests short-term benefits, but longer-term impact depends on follow-through and public perception.

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SACRAMENTO, Calif., June 2, 2025

/PRNewswire/ -- Following Gov. Newsom's declaration of a State of Emergency in San Joaquin County, Health Net, one of California's most experienced Medi-Cal managed care health plans and company of Centene Corporation (NYSE: CNC), is taking immediate action to support those affected by the Victoria Island Incident. The company's priority is ensuring both its members and healthcare providers have the resources they need during this critical time.

Member Prescription Information

During a declared State of Emergency, impacted members have two options to secure an emergency supply of their medications:

Coping Support for Members

Members can call Health Net Behavioral Health Services for crisis support 24 hours a day, seven days a week by calling 1-800-400-8987 (TTY: 711). This includes:

Members: Video Medical Appointments

If members cannot reach their primary care provider during a declared State of Emergency, Health Net offers telehealth services at no cost. Members can find appointment instructions in two places:

Access to Social Services

To connect with local community resources, members can call 2-1-1 or visit 211.org for help with:

Information for Healthcare Providers

During a declared State of Emergency, doctors and nurse practitioners may call Health Net at 1-800-641-7761 for assistance. To support these participating providers in affected areas, Health Net will:

In addition, Health Net will:

Ongoing Support & Updates

As the situation evolves, Health Net may take further action to support members and providers. For the latest updates, visit HealthNet.com.

About Health Net

Founded in California more than 45 years ago, Health Net, a company of Centene Corporation, believes that every person deserves a safety net for their health, regardless of age, income, employment status, or current state of health. Today, we provide health plans for individuals, families, businesses of every size, and people who qualify for Medi-Cal or Medicare. With more than 117,000 of our network providers, Health Net serves more than three million members across the state. We also offer access to substance abuse programs, behavioral health services, employee assistance programs, and managed healthcare products related to prescription drugs. We make these health plans and services available through Health Net, LLC and its subsidiaries: Health Net of California, Inc., Health Net Life Insurance Company, and Health Net Community Solutions, Inc. These entities are wholly owned subsidiaries of Centene Corporation (NYSE: CNC), a leading healthcare enterprise committed to transforming the health of the communities we serve, one person at a time. Health Net and Centene employ more than 5,700 people in California who work at one of five regional Talent Hub offices. For more information, visit www.HealthNet.com.

SOURCE Health Net

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