1. Maryland's Potomac Edison customers to receive energy relief credits soon. 2. Credits aim to alleviate rising electricity costs for families. 3. Eligible customers automatically receive two bill credits in 2025 and 2026. 4. Credits are funded through utility payments, not charged to customers. 5. FirstEnergy emphasizes commitment to help customers manage energy expenses.
The energy credits can enhance customer satisfaction and loyalty, potentially stabilizing revenue. Historical precedents show that utility companies providing financial relief tend to benefit in customer retention, leading to stable stock performance, even in times of economic stress.
The bill credits are significant as they directly affect customer cost burdens and brand loyalty, both crucial for FirstEnergy's business model. The initiative reflects on FirstEnergy’s proactive strategy in customer engagement and market positioning.
The positive customer impact from these credits may foster long-lasting relationships and trust in the brand. Over time, as customers feel supported, FirstEnergy could see more consistent demand for their services, enhancing financial stability.
First credits will be issued in September of this year
WILLIAMSPORT, Md., Aug. 28, 2025 /PRNewswire/ -- Potomac Edison residential customers in Maryland will see some relief on their electric bills through the Legislative Energy Relief Refund, created as part of the Next Generation Energy Act passed in April by the Maryland General Assembly. The credits are intended to help ease the burden of rising electricity costs for families.
Jim Myers, FirstEnergy's President of West Virginia and Maryland: "While Potomac Edison doesn't set electricity supply prices – the price for the actual electricity used by customers – we are committed to coordinating with state officials to help customers manage costs through these credits. We also offer year-round programs for those who need extra help with their electric bills."
What to Expect
Customers will receive two bill credits – one in September 2025 and another in January or February 2026. The credits amount will vary based on each household's average electricity use over the past year. For more information, please visit firstenergycorp.com/MDEnergyReliefCredit.
Who's Eligible
To qualify for the first credit:
No Action Needed
Eligible customers will automatically receive the credit – there's no need to sign up or apply. If you'd like to help others in need, Potomac Edison encourages donations to local energy assistance programs, which are listed online.
Why This Is Happening
The credits are funded through payments made by utilities and electricity suppliers under Maryland's renewable energy laws. These credits will not be charged back to customers.
These initiatives complement Potomac Edison's year-round offerings to help manage energy usage and costs:
Potomac Edison serves about 285,000 customers in seven counties in Maryland and about 155,000 customers in the Eastern Panhandle of West Virginia. Follow Potomac Edison at www.potomacedison.com, on X @PotomacEdison, and on Facebook at facebook.com/PotomacEdison.
FirstEnergy Corp. (NYSE:FE) is dedicated to integrity, safety, reliability and operational excellence. Its electric distribution companies form one of the nation's largest investor-owned electric systems, serving more than six million customers in Ohio, Pennsylvania, New Jersey, West Virginia, Maryland and New York. The company's transmission subsidiaries operate approximately 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions. Follow FirstEnergy online at firstenergycorp.com and on X @FirstEnergyCorp.
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SOURCE FirstEnergy Corp.