Social Security Administration offers plan of ‘transparency and accountability’ after recent chaos  - MarketWatch

1. SSA defends changes to enhance transparency and accountability amid operational concerns. 2. Agency announced workforce cuts from 57,000 to 50,000, impacting customer service. 3. Critics fear privatization and longer delays in service and benefits for recipients. 4. Frank Bisignano, CEO of Fiserv, is awaiting confirmation as the new SSA commissioner. 5. New identity verification measures aim to prevent data theft and enhance beneficiary security.