Starbucks Is Revamping Its Cafes. Some Competitors Care More About the Drive-Thru
1. Starbucks pivots to enhance in-store, coffeehouse ambiance. Focus is on community vibe. 2. Competitors like Dutch Bros stress speedy drive-thru service. They operate 90% drive-thru transactions. 3. Starbucks leverages CEO Niccol’s turnaround strategy. Shares rose 25% since his appointment. 4. Rising competition demands quick service and customer-centric innovation. Efficiency remains critical.