Starbucks' Turnaround Will Hinge Less on Equipment and More on Staff, CEO Says
1. Starbucks' recent earnings disappointed, but turnaround campaign is gaining traction. 2. CEO Niccol emphasizes reliance on staff over equipment for efficiency. 3. New algorithms have improved service speed and reduced customer wait times. 4. Store redesigns aim to enhance customer experience and encourage longer visits. 5. Menu expansion and food innovation are being explored to boost sales.