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Starbucks' Turnaround Will Hinge Less on Equipment and More on Staff, CEO Says

1. Starbucks' recent earnings disappointed, but turnaround campaign is gaining traction. 2. CEO Niccol emphasizes reliance on staff over equipment for efficiency. 3. New algorithms have improved service speed and reduced customer wait times. 4. Store redesigns aim to enhance customer experience and encourage longer visits. 5. Menu expansion and food innovation are being explored to boost sales.

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FAQ

Why Bullish?

Despite recent disappointments, the Back to Starbucks campaign indicates positive changes. Historical examples show companies rebounding after strategic adjustments, such as McDonald's turnaround plan in the early 2010s.

How important is it?

The article discusses strategic changes at Starbucks which could significantly impact revenue and customer engagement. The buzz around new initiatives and ongoing changes enhances the probability of positive stock performance.

Why Long Term?

The inherent nature of turnaround initiatives usually takes time to yield significant results. Similar to Target's digital transition, long-standing improvements often suggest long-term gains.

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