Walmart-OpenAI Pact Shows That Retailers Expect You to Shop Through ChatGPT
1. Walmart partnered with OpenAI, enhancing consumer trust in AI shopping tools. 2. 40% of Americans use generative AI for shopping assistance. 3. Younger consumers increasingly reliant on AI chatbots for daily tasks. 4. Partnerships may improve customer targeting and personalize retailer pitches. 5. AI's impact may commoditize traditional brand loyalties in consumer goods.