SHANGHAI, Sept. 9, 2025 /PRNewswire/ -- Xiao-I Corporation (NASDAQ:AIXI), a global leader in artificial intelligence solutions, today announced the renewal of its strategic partnership for the fifth consecutive year with a prominent multinational fast-fashion retail conglomerate (hereinafter "the Retailer"). This sustained collaboration underscores the critical role of Xiao-I's cognitive AI platform in redefining customer experience and operational excellence for high-volume retail enterprises.
The renewed agreement centers on the continued deployment of Xiao-I's iBot Pro —an enterprise-grade, multi-channel, multi-modal conversational AI platform. The solution powers intelligent customer engagement across the Retailer's e-commerce portals, mobile applications, and social media touchpoints, handling millions of seasonal consumer interactions.
AI-Driven Value Delivery Highlights
The iBot Pro delivers instant, localized responses to high-frequency inquiries on product availability, order tracking, returns, and promotions during peak sales cycles, reducing average response time. Unified knowledge management across digital channels ensures consistent brand voice and service quality, eliminating consumer friction during channel-switching. Proactive engagement with cart-abandonment scenarios through personalized incentives.
Strategic Implications
In the hyper-competitive fast-fashion sector—where consumer loyalty hinges on speed and personalization—Xiao-I's iBot Pro platform enables the Retailer to maintain agility across 27 markets. The AI solution continuously adapts to regional trends through machine learning, analyzing over 4.2 million monthly interactions to refine product recommendations and service workflows.
About Xiao-I Corporation
Xiao-I Corporation is a leading cognitive intelligence enterprise in China that offers a diverse range of business solutions and services in artificial intelligence, covering natural language processing, voice and image recognition, machine learning, and affective computing. Since its inception in 2001, the Company has developed an extensive portfolio of cognitive intelligence technologies that are highly suitable and have been applied to a wide variety of business cases. Xiao-I powers its cognitive intelligence products and services with its cutting-edge, proprietary AI technologies to enable and promote industrial digitization, intelligent upgrading, and transformation. For more information, please visit: www.xiaoi.com.
Forward-Looking Statements
This press release contains forward-looking statements as defined by the Private Securities Litigation Reform Act of 1995. Forward-looking statements include statements concerning plans, objectives, goals, strategies, future events or performance, and underlying assumptions and other statements that are other than statements of historical facts. When the Company uses words such as "may," "will," "intend," "should," "believe," "expect," "anticipate," "project," "estimate" or similar expressions that do not relate solely to historical matters, it is making forward-looking statements. Forward-looking statements are not guarantees of future performance and involve risks and uncertainties that may cause the actual results to differ materially from the Company's expectations discussed in the forward-looking statements. These statements are subject to uncertainties and risks including, but not limited to, the following: the Company's ability to achieve its goals and strategies, the Company's future business development and plans for future business development, including its financial conditions and results of operations, product and service demand and acceptance, reputation and brand, the impact of competition and pricing, changes in technology, government regulations, fluctuations in general economic and business conditions in China, and assumptions underlying or related to any of the foregoing and other risks contained in reports filed by the Company with the U.S. Securities and Exchange Commission ("SEC"). For these reasons, among others, investors are cautioned not to place undue reliance upon any forward-looking statements in this press release. Additional factors are discussed in the Company's filings with the SEC, including under the section entitled "Risk Factors" in its annual report on Form 20-F filed with the SEC on May 15, 2025, as well as its current reports on Form 6-K and other filings, all of which are available for review at www.sec.gov. The Company undertakes no obligation to publicly revise these forward-looking statements to reflect events or circumstances that arise after the date hereof.
View original content:https://www.prnewswire.com/news-releases/xiao-i-corporation-secures-landmark-fifth-consecutive-year-partnership-with-leading-asian-apparel-retailer-to-transform-omnichannel-engagement-302550293.html
SOURCE Xiao-I Corporation
