AI Chatbots Could Redefine Shopping. Walmart Is Well-Positioned to Benefit.
1. AI could redefine consumer purchasing decisions through chatbots. 2. Walmart and Amazon captured 88% of ChatGPT traffic for retail. 3. AI chatbots currently account for less than 1% of major retailer traffic. 4. Walmart leads with AI tools to manage inventory and improve fulfillment. 5. Ownership of consumer data is critical for competitive advantage.