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California American Water Highlights Digital Options to Manage Your Account and Stay Informed

1. California American Water enhances customer interaction via online self-service portals. 2. Focus on customer satisfaction may boost operational efficiency for AWK.

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FAQ

Why Bullish?

Improved customer service can lead to increased customer retention and revenue. Historically, companies that enhance customer experience often see a positive stock market response.

How important is it?

Enhancements in customer service could improve operational efficiency, positively impacting AWK’s market performance.

Why Short Term?

Immediate improvements in customer service may yield quick gains in customer satisfaction and retention.

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SAN DIEGO--(BUSINESS WIRE)--California American Water shares how customers can easily manage their account and locate information at any time of the day, by using its online self-service customer portal, MyWater, and the company website. “Customers are the center of everything we do,” said California American Water's Vice President of Operations Garry Hofer. “As part of that mission, we want to make their interactions with us as effortless and efficient as possible. By providing customer servic.

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